Rated 4.0 out of 5 by 26
Rated 1.0 out of 5.0 by Donald It is ok, but short life.
I owned two of these models since 2010 and one after the other the same problem happened over and over again. They collect so much dust it clogs the pump with the sludge of filth even cleaning out the filter regularly like you are supposed too once a week. The dust finds away around the whole filter on all sides it is a huge design flaw. I sent the first one to their service dept and they wanted to charge me more than what I paid for it after I already sent it to him because he could not give me a price. The service guy demanded a deposit before I sent it and I paid for the shipping already. When I got it back, there was a broken piece that was rattling around inside and one of the buttons was stuck. The main problem was the pump burned out from the junk and I get a unit back broken. The company sent me a brand new one for my trouble and a year later the same thing happened. Instead of sending it to the repair again and go through the same ordeal, I took it apart and cleaned it myself 2x and I am finally throwing it out. It is impossible to clean the metal grill without bending the little metal rails but with a tooth brush and wire brush it is possible, The plastic inside is brittle plastic, so parts where screws are in place do break off if you are not careful. The dust that clogged the tube looks like Lard and it is not easy to get out even with a wire. Not worth the hassle the 3rd time.
January 2, 2016
Rated 5.0 out of 5.0 by Nick Does the job, quiet and easy setup and use
I've used a small commercial dehumidifier previously in a wet basement that worked well only when the temp was over 55F - so useless in winter, good in summer.
This suit used in a double garage used as storage that had a roof leak and lots of items got wet. Files in boxes were damp to touch (not wet) and it smelt musty and damp. Mold had started growing on ceiling.
This unit is so simple to set up and the pump from the catch container let's you set and forget pumping water outside the room. Humidity was 75% and in. Matter of days was down to 55%. It's dried out the Boxes and files. Garage needs full clean out and mld remediation but it's stopped ring a lot of personal belongings.
February 5, 2013
Rated 5.0 out of 5.0 by Annie Worry free product, so far
I have had this product a month and so far it is great. It was very easy to set up. You just have to pay attention to the illustrations for setting up to drain in the floor or using the pump. I am having it pump into my utility sink and it's working great. It is keeping our basement nice and dry. The fan does stay on all the time, but cool air comes out when the compressor is not on. I have not received an electric bill since I installed it, so I am not sure if it is more energy efficient than my old dehumidifier. It is not noisy at all. Our old one was much noisier.
August 21, 2012
Rated 5.0 out of 5.0 by NEPAHomeowner Very effective dehumidifier
We bought 2 of these dehumidifiers for use in the attic after discovering a major condensation problem (moisture literally dripping from the roof) due to inadequate ventilation. The dehumidifiers have been very efficient at removing excess moisture from the air and bringing the humidity level to a more acceptable level within a week. We had plan to run the hoses out of the attic windows. The one think we didn't think about was the fact that at this time of year the hose will freeze so, for now, we are not using the hose.
December 28, 2011
Rated 4.0 out of 5.0 by jvjmac Decent so far
Bought this unit about 2 weeks ago to replace a Maytag that died (after 8+ years of good use). This unit is pretty quiet...not bothersome at all. Absolutely love the pump feature, long tube and can be placed at an upward angle. It's great not to have to empty buckets anymore!!
Only thing I'm not crazy about is that it seems to be taking a long time to lower the humidity level in the basement. The unit read that we were at approx. 57% humidity and in 2 weeks, it still has yet to get under 45% (I have the control set at 40%). My old unit was amazing at pulling the moisture out of the air and to drop where we like the humidity, it would've only taken 2-3 days tops.
Overall, satisfied but not thrilled with the purchase. I guess time will tell how this will hold up.
September 20, 2011
Rated 5.0 out of 5.0 by jado Great product, works and looks fantastic
Needed a dehumidifier with a pump for ease of use. My husband hooked it, didn't take long at all. Continuous emptying makes this a hassle free unit. Made my basement dry and warm -- we store antique furniture for our shop and needed this badly. Within a few days of use, I noticed a huge difference. Nice looking product also. The unit itself was easy to operate, set it to the level you need and that is that. So far, so good. Works very well, highly recommend. Its also fairly quiet.
September 20, 2011
Rated 4.0 out of 5.0 by PD1234 works well so far
I've only had the dehumidifier for 3 weeks, so can only say that it works as expected so far. It doesn't have an intermittent shut off feature so its running all the time at least on low power, but I knew that when I bought it from other reviews. The pump works great so don't need to empty the bucket on a daily basis like I used to have to do with my old one.
May 18, 2013
Rated 5.0 out of 5.0 by Herman55 Nice unit
Just installed it. I have not had it long enough to know if it will develop any problems. One thing I would change is to include a longer discharge hose. I had to go to the hardware store to get one that would reach to the laundry drain pipe. Having a unit with a pump was important to me because the unit is in a rental condo and I did not want to depend on the tenant to empty a water bucket.
July 21, 2012