Rated 3.9 out of 5 by 33
Rated 2.0 out of 5.0 by Larry Delonghi Dehumidifier works great but you can't get parts....
Try finding a sensor board at any price and they don't appear to be available. What good is a product that can't be fixed? Too bad as the machine works very well. On to another brand.....
November 26, 2015
Rated 3.0 out of 5.0 by Radioray Pump line clogs, Expensive
Pump line keeps clogging up with slime. A real pain to disassemble and clean. Needs a bigger line or pre-pump filter acessable from outside the case
November 17, 2015
Rated 5.0 out of 5.0 by Davido Good humdifier, esp the pump feature
Have been using for about a month and all seems well. The greatest feature is the pump that works very well. We are using it in a newly purchased house where we're not there everyday, so pumping the water is really the only viable method (no floor drain available). Pumps to the washer overflow pipe about 6 ft above the floor with no problems. The only complaint is that the fan runs continuously even when the compressor is off. Since this is an Energy Star model I can assume it's still thrifty on energy use, but this can be a noise problem for some. It's in our basement so no big deal for us. If you're a Massachusetts resident, this model is listed on the MassSave site for a $30 rebate.
August 18, 2015
Rated 1.0 out of 5.0 by wo1exp2 worse product ever purchase in my life.
The dehumidifier only work two months. try to get it repair , before the year was up. They want to pay for
shipping and labor. Will never buy another delonghi ever.
Overall rating : very very poor.
August 18, 2015
Rated 3.0 out of 5.0 by somfawa questionable
seems to do a do job at reducing humidity but purchased this unit for the capability to pump out of a basement. pump is not working from the get go and unit needs to be repaired. so i spent extra money for the units capability and now need to ship it off at my own expense to get it repaired
July 1, 2015
Rated 1.0 out of 5.0 by James Pump is no good!
Pump gave out after 6 months. The only options for warranty service are to drive 2 hours to the closest facility or pay for shipping (both directions). This is the last Delonghi product I'll buy.
August 4, 2015
Rated 1.0 out of 5.0 by Dave Pump never worked, worst customer service experience ever, still unresolved
Purchased this dehumidifier in May 2014 and chose this model because I needed the pump feature. As a dehumidifier it works fine however the pump has never worked. Made three calls to DeLonghi center service and the only thing they would offer if for me to return the unit for evaluation and that I would have to pay the freight cost. Tried two more calls to get a reasonble outcome, and even though I had a case number, the customer service person reasked the same stupid questions over and over, like is the dehumidfier plug into an outlet. After several calls I have still have a high price dehumidifier with no pump feature. I will never purchase a Delonghi product ever again.
September 14, 2014
Rated 5.0 out of 5.0 by puddy Works like a Champ
I have run 2 of these continuously for 1.5 years so far in a smallish (1,500 square foot) book warehouse. Trouble free. Together, they are much quieter than my former huge industrial dehumidifier (and together, far less expensive as well). Keeps humidity at about 48-50% while outside is always more than 70% and frequently much higher (I am in Washington state). No mold or mildew, and in a building full of old books, no funky smell. When these give up, I'd buy the same product again.
February 13, 2015