Defender 4-Channel 500GB Hard Drive Surveillance System with (4) 480 TVL Cameras-DISCONTINUED-21020 - The Home Depot


Model # 21020

Internet # 203244666

4-Channel 500GB Hard Drive Surveillance System with (4) 480 TVL Cameras-DISCONTINUED

Defender 4-Channel 500GB Hard Drive Surveillance System with (4) 480 TVL Cameras-DISCONTINUED

This item has been discontinued.
The Home Depot no longer carries this specific product.

$299.99 / each


Model # 21020

Internet # 203244666

Thieves Their goal in life is to take what's yours - and they'll break into your business or home to do it. Trust Defender to make them think twice about your property. Statistics show buildings under surveillance intimidate burglars often they won't even bother and move on. But if they do manage to make it in, Defender will help stop them from getting away with it. Our cameras deliver high-quality video that can assist in putting them away. Don't give thieves a chance. Stop them with Defender.

  • Icon-based Smart Menu makes for easy point and click operation (just like a computer)
  • Crisp and detailed video you can rely on from D1 resolution, which is equivalent to 720 x 480 or DVD quality
  • 75 ft. of night vision for long range monitoring
  • View your camera footage from anywhere in the world from a PC or Smartphone and it is compatible with Internet Explorer, Safari, iPhone, BlackBerry, Android, Windows Mobile, Symbian, iPad and most major tablets
  • Hi-Resolution 480 TVL cameras give a clear and detailed picture
  • Record up to 2 years of footage onto the included 500GB hard drive
  • H.264 compression maximizes your recording time while keep high-quality imagery
  • Email alerts with photo will notify you of activity or video loss
  • Customize your recording schedule with motion activated recording
  • Easy installation (mounting and wiring included)
  • Lifetime live customer support can be reached by phone, email or chat in English, Spanish and French
  • Automatic remote viewing setup Our 1 Step Remote Viewing software application auto-networks your DVR in less than 5 minutes; Simply input your DVR’s IP address (found in the menu) into the connection program on your computer, click “Sync to Router”, and 1 Step will automatically do the rest. This software is available as a free download for PC and Mac. Defender offers you the convenience of mobile viewing without any complicated instructions or hassle
  • Each camera comes with 65 ft. of cable allowing for greater flexibility in mounting around your home or business

Info & Guides

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Assembled Depth (in.)  8.7 in  Assembled Height (in.)  1.97 in 
Assembled Width (in.)  11.8 in  Screen Size (In.) 
3-Axis Adjustable Camera  No  Camera Connection  Wired Cameras 
Camera Resolution (TVL)  480  Camera Technology  Analog/ Direct 
Camera Type  CMOS  Camera Use  Indoor/Outdoor Cameras 
Color or Black and White  Color  Commercial / Residential  Commercial / Residential 
Connected Home Protocol  Proprietary  Covert  No 
Electrical Product Type  Video Surveillance Kit  Hard Drive Size  321GB to 500GB 
Maximum Record Time (hrs)  17520  Night Vision Distance (ft.)  75 
Number of Cameras Included  Number of Channels 
Optical Zoom  No  Recording Resolution  2CIF/D1 
Returnable  90-Day  Storage Capacity  500 GB and under 
Surveillance Features  Night Vision,Remote Internet Viewing  Surveillance Included  Cables,Hardware,Mouse 
Wireless Cameras  No 


Rated 4.3 out of 5 by 26 reviewers.
Rated 5 out of 5 by Great customer support I bought this product, on-line, and when it came in, I had some questions, because the instructions are lengthly, and sometimes not clear...Quality is fair, as far a color, but you can go in, and adjust the colors, picture to suit you. I called their 800 number, on 3 different occasions, and they WALKED me thru my issues, even waiting on the phone, while I reset my system, because I messed it up...How cool is that. Great customer care...wish more companies did this , and , they spoke ENGLISH.!!!! April 7, 2013
Rated 5 out of 5 by Very Good Product I bought this system because of trouble people are having in my area with cars being broken into. On the third night of recording I caught some kid braking into my neighbors truck and stealing the radio. Even though it was night and 35 to 40 feet away the video was clear enough that police had no trouble getting an ID on the thief. Because of this my neighbor paid me half of the purches price to watch his property too. So it's half paid for in just 3 days. It's easy to install, easy to setup and easy to use. The menu is clear straight forward tab controls, easy to understand and use. Plus if needed it does support a PTZ (Point-Tilt-Zoom) camera. August 30, 2012
Rated 4 out of 5 by Low end, but good value The cameras are ok for day use. Colors aren't represented well. I played with the color/contrast/saturation/etc and I guess I have to settle on my grass looking a shade of redish purple. Outside, at night these cameras are essentially worthless. My camera in the front yard has the benefit of a street light, so you can still see something. But, unlikely you could ID someone even if they stared directly into the camera. My very dark back yard I might as well turn it off. The only information you'll be able to discern is "at xxx time and date, a blurry blob entered the extremely narrow field of view of the camera". The system really needs some other auxilary lighting to be usefull outside at night. I have one camera in the garage and you can see a B&W image in pitch darkness well enough. Guess the IR night capabilites are ok for interiors. In fairness for a system in this price range, I don't think you can really expect much more. The DVR isn't too complicated to figure out. Managed to get the date/time set. Set recordings only when motion is detected and blocked some areas to prevent nuisance trips. Time will tell if the cameras hold up to the WI seasons. Not sure how useful this system would be catching/ID'ing a thief. I use it mostly for keeping tabs on the kids and dog playing outside. It essentially becomes a video diary of day-to-day activities around the house. Now I can see who puts those flyers on my front door. June 18, 2013
Rated 4 out of 5 by Good for the $ video quality is okay, but you get what you pay for. Instructions were TERRIBLE, had to call tech support to get up and running. Message says leave a message and they will call you back in 2 to 3 business days WHAT? seriously? so I hit another "wait and hold" button and after an HOUR they answered. It went a lot faster the second time I called though. Tech support was VERY VERY good though. App. on Droid has annoying ads on top, which interferes with the buttons you need below but that might be a Droid thing. Love the system overall, can do snapshots & video. Have not investigated all the features yet. Good reception via cell/computer, rarely goes out. It does zap your cell battery though! Again, this is a Droid thing, just saying. June 14, 2013
Rated 4 out of 5 by great value I purchased this system one month ago..I was not expecting much for the price but the value was excellent. Easy to install. Had a problem installing software but Michel at customer service was quick to assist in getting it up and running. Great experience.  January 10, 2014
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