Rated 4.3 out of 5 by 26
Rated 5.0 out of 5.0 by bfast54 Great customer support
I bought this product, on-line, and when it came in, I had some questions, because the instructions are lengthly, and sometimes not clear...Quality is fair, as far a color, but you can go in, and adjust the colors, picture to suit you.
I called their 800 number, on 3 different occasions, and they WALKED me thru my issues, even waiting on the phone, while I reset my system, because I messed it up...How cool is that.
Great customer care...wish more companies did this , and , they spoke ENGLISH.!!!!
April 7, 2013
Rated 5.0 out of 5.0 by MadMan2 Very Good Product
I bought this system because of trouble people are having in my area with cars being broken into. On the third night of recording I caught some kid braking into my neighbors truck and stealing the radio. Even though it was night and 35 to 40 feet away the video was clear enough that police had no trouble getting an ID on the thief. Because of this my neighbor paid me half of the purches price to watch his property too. So it's half paid for in just 3 days. It's easy to install, easy to setup and easy to use. The menu is clear straight forward tab controls, easy to understand and use. Plus if needed it does support a PTZ (Point-Tilt-Zoom) camera.
August 30, 2012
Rated 4.0 out of 5.0 by Jimmy Low end, but good value
The cameras are ok for day use. Colors aren't represented well. I played with the color/contrast/saturation/etc and I guess I have to settle on my grass looking a shade of redish purple. Outside, at night these cameras are essentially worthless. My camera in the front yard has the benefit of a street light, so you can still see something. But, unlikely you could ID someone even if they stared directly into the camera. My very dark back yard I might as well turn it off. The only information you'll be able to discern is "at xxx time and date, a blurry blob entered the extremely narrow field of view of the camera". The system really needs some other auxilary lighting to be usefull outside at night. I have one camera in the garage and you can see a B&W image in pitch darkness well enough. Guess the IR night capabilites are ok for interiors.
In fairness for a system in this price range, I don't think you can really expect much more. The DVR isn't too complicated to figure out. Managed to get the date/time set. Set recordings only when motion is detected and blocked some areas to prevent nuisance trips. Time will tell if the cameras hold up to the WI seasons.
Not sure how useful this system would be catching/ID'ing a thief. I use it mostly for keeping tabs on the kids and dog playing outside. It essentially becomes a video diary of day-to-day activities around the house. Now I can see who puts those flyers on my front door.
June 18, 2013
Rated 4.0 out of 5.0 by AAA101 Good for the $
video quality is okay, but you get what you pay for. Instructions were TERRIBLE, had to call tech support to get up and running. Message says leave a message and they will call you back in 2 to 3 business days WHAT? seriously? so I hit another "wait and hold" button and after an HOUR they answered. It went a lot faster the second time I called though. Tech support was VERY VERY good though. App. on Droid has annoying ads on top, which interferes with the buttons you need below but that might be a Droid thing. Love the system overall, can do snapshots & video. Have not investigated all the features yet. Good reception via cell/computer, rarely goes out. It does zap your cell battery though! Again, this is a Droid thing, just saying.
June 14, 2013
Rated 5.0 out of 5.0 by tng12 This product performs better than expected
We purchased this item after alot of research in survelliance cameras for our home, which is in the country. This four camera set was easy to install and the camera viewing range is better than we expected! We've been using it for a month and we are very pleased with our purchase.
May 7, 2013
Rated 5.0 out of 5.0 by SineB Loaded with options!
I was very impressed with the material quality of the cameras. They are made of aluminum and are solid. The software has tons of settings options (almost too many for home use) but also "runs right out of the box". Very easy to install, but I strongly suggest you place the control box in a place where you easily access it so you can "tweak" the settings over a period of days in order to fine tune the system.
Cons: motion sensor is too sensitive even on lowest setting, cables are not meant for exterior routing, random software glitch when playing back searched videos (doesn't always playback all cameras that had alarms).
I highly recommend this product and would purchase it again - don't let the "cons" deter you from buying this system. In the future I'd like to see a slimmed down version with perhaps 2 cameras and less robust software aimed more at home use - for a much lower price of course.
July 23, 2013
Rated 4.0 out of 5.0 by docjay very good
good quality picture even at 160 ft cable. does everything I was expecting.
August 28, 2012
Rated 4.0 out of 5.0 by Karen Great product for the money
Overall I am very satisfied with my purchase of the surveillance system. The picture quality is excellent. The remote can be a little glitchy, but other than that I have had no problems with this system. I would definitely recommend to a friend.
January 14, 2014