Rated 4.3 out of 5 by 27
Rated 5.0 out of 5.0 by MadMan2 Very Good Product
I bought this system because of trouble people are having in my area with cars being broken into. On the third night of recording I caught some kid braking into my neighbors truck and stealing the radio. Even though it was night and 35 to 40 feet away the video was clear enough that police had no trouble getting an ID on the thief. Because of this my neighbor paid me half of the purches price to watch his property too. So it's half paid for in just 3 days. It's easy to install, easy to setup and easy to use. The menu is clear straight forward tab controls, easy to understand and use. Plus if needed it does support a PTZ (Point-Tilt-Zoom) camera.
August 30, 2012
Rated 4.0 out of 5.0 by AAA101 Good for the $
video quality is okay, but you get what you pay for. Instructions were TERRIBLE, had to call tech support to get up and running. Message says leave a message and they will call you back in 2 to 3 business days WHAT? seriously? so I hit another "wait and hold" button and after an HOUR they answered. It went a lot faster the second time I called though. Tech support was VERY VERY good though. App. on Droid has annoying ads on top, which interferes with the buttons you need below but that might be a Droid thing. Love the system overall, can do snapshots & video. Have not investigated all the features yet. Good reception via cell/computer, rarely goes out. It does zap your cell battery though! Again, this is a Droid thing, just saying.
June 14, 2013
Rated 5.0 out of 5.0 by bfast54 Great customer support
I bought this product, on-line, and when it came in, I had some questions, because the instructions are lengthly, and sometimes not clear...Quality is fair, as far a color, but you can go in, and adjust the colors, picture to suit you.
I called their 800 number, on 3 different occasions, and they WALKED me thru my issues, even waiting on the phone, while I reset my system, because I messed it up...How cool is that.
Great customer care...wish more companies did this , and , they spoke ENGLISH.!!!!
April 7, 2013
Rated 4.0 out of 5.0 by Granny Security cameras
The cameras were easy to set up after getting the online directions, but wasn't able to understand how to set up on computer and iphone to view elsewhere. The directions are very difficult to understand on that part.
July 29, 2014
Rated 5.0 out of 5.0 by Frank best ever
great dvr and camera system easy to install and run
July 29, 2014
Rated 5.0 out of 5.0 by SineB Loaded with options!
I was very impressed with the material quality of the cameras. They are made of aluminum and are solid. The software has tons of settings options (almost too many for home use) but also "runs right out of the box". Very easy to install, but I strongly suggest you place the control box in a place where you easily access it so you can "tweak" the settings over a period of days in order to fine tune the system.
Cons: motion sensor is too sensitive even on lowest setting, cables are not meant for exterior routing, random software glitch when playing back searched videos (doesn't always playback all cameras that had alarms).
I highly recommend this product and would purchase it again - don't let the "cons" deter you from buying this system. In the future I'd like to see a slimmed down version with perhaps 2 cameras and less robust software aimed more at home use - for a much lower price of course.
July 23, 2013
Rated 5.0 out of 5.0 by Mike 4 camera security DVR system
Everything needed to set up the entire system was included in the kit. Excellent price for the whole system
August 7, 2014
Rated 1.0 out of 5.0 by Bruce I was not impressed with Defender
I bought the product with the understanding that i'd be able to put it up myself, however the instructions weren't that great, only one camera worked, when i put it on my big screen tv i couldn't get the dvr to minimize so i couldn't see all of what the camera saw, customer support was no good, no number to call them, sent them a request via email and they never responded, i ended up taking the product back!!!!
January 13, 2013