Rated 3.4 out of 5 by 15
Rated 4.0 out of 5.0 by Pauls95blazer Price = Quality
I am altering my first review of this product. I posted that this company had no customer support but since the review the customer service department for Defender has contacted me and rectified the problem by sending me a new and better camera free of charge to replace the defective one I received with this system. The overall system works fine and for the price is very capable of doing the job needed by and home or business. I will say that if you can afford it then purchase the system with the 600 TVL model # 21005 camera's, they are superior to the 480 TVL's. They are a bit bigger than the 480 TVL model # 21002 camera but are well worth it. I would recomend this brand to my friends.
November 6, 2012
Rated 4.0 out of 5.0 by Bones Very good product for the money..
I have had this system for about 3 months....Works very well...Easy setup.....Phone viewing is a little difficult to set up ...Call customer service they were very helpful..
If you plan to view from your smart phone...you must have a static IP address from you ISP provider ..the IP address number cannot change on your modem to be able to view from your smart phone..contact your home phone provider for this...ATT...or other..
Night viewing is not as great as I would like ..but not bad overall...so thats the reason for 4 star...
November 5, 2012
Rated 4.0 out of 5.0 by pauls95blazer Great for peace of mind
Bought this for peace of mind and to record problematic neighbor. Works well. The cameras need to be upgraded to get a more detailed picture & better color. The cameras with the system are average & the color is poor quality & detail is below average. Cameras with system are 480TVL and I upgraded some to 600TVL. I found one camera did not work and had to fight with Defender's customer service to replace it. They did replace it with a 600TVL.Thank you to them for the upgrade.
March 12, 2013
Rated 1.0 out of 5.0 by Benito great price
I'm having problems to view them on the internet. I think this system is not compatible with IE9. My computer is running at 64-bit and somebody told me that it should run at 32-bit. Resolution is not good. I better prefer to return and buy the other model (21005). Can somebody tell me if IE9 is compatible with this systems: 21023 and 21005?
January 5, 2013
Rated 1.0 out of 5.0 by mikep built in server = F-
After setting up motion detection then using remote viewing on computer becomes impossible. Safe to asume the processor is laking some punch to make all this happen. Video quality direct feed is actually fairly decent, not so much when reviewing after. Finding events of interest on monitor or computer is unreasonably hard.
March 31, 2013
Rated 3.0 out of 5.0 by mrdoitright decent for the cost
I bought a few of these systems and 1 of the 3 has failed I assume due to a firmware update. My biggest issue is the cameras mounts aren't the best, camera color is not correct, and viewing angle could be a lot wider. Other than that it does what I bought it to do.
June 3, 2013
Rated 5.0 out of 5.0 by Benito GREAT PRODUCT
THIS IS A GREAT PRODUCT. I HAD A PROBLEM WITH ONE OF THE CAMERAS BUT I CONTACTED THE SUPPORT TEAM AND THEY SOLVED MY PROBLEM. THEY SENT ME A NEW CAMERA. THIS IS A GREAT PRODUCT FOR AN EXCELLENT PRICE.
June 6, 2013
Rated 4.0 out of 5.0 by Verified Reviewer Great Product
Works fantastic for our new plant. Installation was not hard and the 500GB is more than enough for recording a years worth of activity.
June 25, 2013