Rated 4.2 out of 5 by 43
Rated 5.0 out of 5.0 by Pocket5LV More than expected
I live on a 5 acre lot with a seperate 3 car garage, a 3/2 double wide manufacuted home, and a single wide MF home being rented. After purchasing online, the equipment arrived within 4 or 5 days with standard shipping. No damage or defective items and everything is working perfectly. I have the 8 camera system and have intalled the first 4. Will need to order the 200 ft or 300 ft cable to install the other 4 on my garage and single wide but I don't foresee any problems there either. One of the features I find to be excellent is the night vision. I thought that when I purchased this system I would need to install night lights so the cameras would be able to see at night. But in pitch dark, they can see a very good distance in front. The night vision of my back patio is absolutely great! It's like seeing the pation in daylight except it appears in black and white which is no problem either. I submit two pics with this review which is 1) One of the installed cameras above the front door and 2) The view from the 4 cameras as seen through my monitor. This is an outstanding video surveillance system, worth the money spent, and is a cool new toy to have. Haven't gotten to the recording process or the online viewing capability yet but this system is great! Go get one.
October 29, 2013
Rated 4.0 out of 5.0 by LoveGardening Pretty good security camera system
I recently installed the 8 camera system to my home in Jan 2013 after purchasing it from Home Depot. One of the camera appeared to be defective right out of the box because it provided a very hazy picture in the night IR mode. During the day the picture is crystal clear but in IR mode not so good. The other cameras were just fine in the IR mode so the one could have been a lemon. I contacted Defender CS who sent a new one out. However be aware they will charge your credit card the cost of a new camera until they receive the defective unit back. And this may take several weeks.
A couple of my cables were a tad short so take this into account when selecting a mounting location for the camera in reference to where you place the DVR.
Mounting the cameras can be a challenge. If the camera is mounted to a horizontal surface such as a ceiling you'll have a very limited range of motion for the tilt "up and down" fields of view due to the design of the mount. However if the camera is mounted on a vertical surface such as a wall then the tilt "up and down" coverage is more than adequate to view most areas.
The cameras come painted black, so they really stood out against my earth tone colored house and not very acceptable to my HOA. Defender informed me they can be spray painted without voiding the warranty which I did. Just remember to cover the lens and electrical cable connection prior to applying the spray paint.
The instruction manual is provided as a pdf on a mini CD and lacks the detail and clarity I would expect for a high tech piece of equipment. However it's adequate for the basic set up. I recommend printing out the pdf on paper so you can easily refer to it during the set up and programing. I haven't enabled the remote monitoring or the network connections yet.
The cameras make a loud "click" sound when they switch from the normal to IR mode or when they detect motion to record if this option is enabled. This is probably a plus because it would let any unwelcome visitors know they're being monitored and should serve as a deterrent.
Overall I'm pretty satisfied with Defender's quality and CS and so far so good but it's only been in service for less than a month. I'm wondering how well the cameras will hold up to our brutal AZ summers. Time will tell and I'll update if any problems should crop up. But for right now I'm pretty pleased with the system.
February 9, 2013
Rated 2.0 out of 5.0 by Rufty Not as Straightforward as it Seems
MOUNTING -- can't mount these cameras in any orientation other than on a vertical wall. Want to mount them upside from your ceiling or from the eave of your roof outside? Sorry--can't do it unless you want to monitor the ground/floor below. Want to mount them upright on a horizontal surface? Too bad--can't do it unless you want to monitor the sky. The range of motion allowed by the adjustable joints of these cameras is restricted such that the ONLY feasible way to mount them is on a vertical wall.
FIELD OF VISION--Want to monitor your front porch or back yard? Too bad. These cameras have a very narrow field of vision. They would be perfect for monitoring someone else's yard across the street. They would be perfect for monitoring a herd of cows in a far-off pasture. They would be perfect for monitoring ONE INDIVIDUAL TREE or ONE INDIVIDUAL DOOR or one individual gate. If you want to monitor **just** your mailbox, and nothing around it, these cameras are perfect. But if you'd like to include a more comprehensive area around the mailbox, then you will need to buy a different kind of camera.
NETWORKING--Want to view these cameras from outside your own home network? Well if you're an IT-pro, then you'll probably be just fine. If, on the other hand, you're like me, and don't have a working knowledge of DNS servers, DHCP vs PPPOE protocols, Dynamic-DNS accounts, and router-configuration protocols, then you're going to need a lot of time to learn these things, and a lot of help to apply them.
All that being said, the quality of the picture is good and the night-vision is good--certainly good enough to identify faces/animals at night.
October 9, 2013
Rated 5.0 out of 5.0 by yvonnehawaii Great Product
Set up the system with no problems and worked well from first day of setup. Cameras deliver a very good picture. DVR works great and I even added sound to the audio port for one camera and it works well. good investment for the price.
Support (Julie) was very knowledgable and helped me with my external remote viewing on my iphone. She was very pleasant and patient.
Would reccommend this to anyone who wants a quality system for a reasonable price and good support.
December 6, 2012
Rated 5.0 out of 5.0 by Kabee Easy setup and fair price.
Great performance. I access my cameras on the tv monitors, my laptops, and from my cellphone sharing the same home network. I am trying now to access from an external network. Pictures are great and use them to record only when motion is detected. One of the cameras was not functioning after purchase. When i called defender for assistance, I sent back then faulty camera and within no time another one was delivered. GREAT SERVICES.
November 20, 2012
Rated 4.0 out of 5.0 by Defender62 Great Security System
So far so good! The hard part of the installation is running the wires. I guess, you can't get away with that part. One thing I do need is the system SHOULD include audio built-in with the cameras. However, you can add audio (buy separately) to the system but you can ONLY add to one channel. The motion schedule is great, this feature saves disk spaces. With the security system, I now can check the viewing of my house online anytime, this gives me a peace of mind when I am away from home.
September 4, 2012
Rated 5.0 out of 5.0 by knapper Great Night Vision & Great Product
I purchased this camera system to protect and record anyone that would try to break in or do any property damage the piece of mind that this system gives me is priceless. Easy install and hookup. I would recommend plus a great value.
October 31, 2012
Rated 4.0 out of 5.0 by Louis Good home security system that is fairly easy to setup
I have had a couple of the cameras get stuck in infrared mode, but the company (Defender-USA) has provided return authorization for those cameras to have them replaced under warranty. Otherwise, you can view the output real time via TV, computer, and mobile phone (even when not at home). Also, being able to look back in time to see what happened at a specific time is very useful. The unit doesn't take up much room and is very easy to install.
March 6, 2014