Rated 4.2 out of 5 by 65
Rated 4.0 out of 5.0 by Tomcat Great value for the price
Just got my Defender Security system up and running.Installing and running the wires for the cameras was a bit time consuming.It was straight forward and easy to connect everything where it was suppose to go.Just wish they had more space between the connecters at the back of the DVR for connecting the cameras as I have big hands and it wasn't easy to get my big fingers in to connect the cables easy.The instructions for viewing on a PC or remotely could be better as the internet support said one thing and the manual another.For the price I believe this was money well spend and look forward to using my Defender Security system to help protect my home.
March 31, 2014
Rated 2.0 out of 5.0 by homeuser great when it works
I ordered this system around dec 2012 and installed in march 2013. I was impressed with the video quality of the system. Setup for internet and router was a snap thanks to programs and info found on the defender website.One camera was broken, but it was extra for me so it wasn't worth a return. Within a few weeks my hard drive disappeared form the system. I sent an rma request and issued no problems. Unit was returned in about 2-3 weeks with no repairs made. They said they couldn't duplicate it, so they checked the connections and sent back with promise of a replacement advanced to me in the event of another failure. Two weeks after reinstall the problem showed back up, I contacted customer service and they quickly provided an rma and a free shipping label, but conveniently forgot about the advance replacement. When I asked after a week and a half I was told I have to give them my credit card up front, I asked why as they were the ones who failed to repair it the first time. So now the system is down again for 2-3 weeks. In summary, I have had about 30 days run time in a system that has been installed for 3 months.
June 19, 2013
Rated 5.0 out of 5.0 by Jonny Very good quality recording system
I love this new system. The cameras seem to pick up everything. There's night vision, motion detection, and 8 cameras.
It's a little struggle setting up the networking if you want to use it on your phone or laptop. There are plenty of guides to help you.
August 3, 2012
Rated 5.0 out of 5.0 by knapper Great Night Vision & Great Product
I purchased this camera system to protect and record anyone that would try to break in or do any property damage the piece of mind that this system gives me is priceless. Easy install and hookup. I would recommend plus a great value.
October 31, 2012
Rated 5.0 out of 5.0 by Bwill001 Excellent
Works exactly as specified - easy to install - camera's have an excellent picture
June 18, 2013
Rated 5.0 out of 5.0 by JPalmer Very easy installation. Setup could be made easier. Had to figure that out on my own.
Overall, I am impressed by this product. It does what its advertized to do. 600 TVL cameras are excellent. Would love to have even higher resolution cameras. A printed manual would be nice.
October 9, 2012
Rated 5.0 out of 5.0 by Scott Has very good night vision.
Set up was easy and in one day I had everything working! I did have one camera not working & customer service was very helpful to resolve the problem.
January 17, 2013
Rated 5.0 out of 5.0 by escruz1 AWESOME
This is an awesome product. I was looking for a DIY home security system. The installation was a breeze and the price was perfect.. What really impressed me was the color resolution during the day and splendid "night vision" at night. When I first performed a "test" of the night vision to see what it would look like, I placed one camera in a pitch dark room. I looked at the feed and felt there had to be a light on or something...NADA!! no light but AWESOME video feed in pitch black darkness....I was SOLD and would highly recommend!!! Also, customer service is excellent. Had a small issue setting up default features on DVR. Customer support responded same day and resolved the issue in a few hours....
June 10, 2014
Rated 5.0 out of 5.0 by Charles Very Pleased
I bought this a month and a half ago. I set up four of the cameras in about 4 hours, and I was taking my time. I am pretty pleased with the brightness and clarity of the cameras in the daytime. It looks very good at night too.
I'm pretty happy with the options with the DVR and all of the settings you can change. I have been so busy lately, I haven't had time to connect it to my network and install the android app. (I should, after the holidays and hunting season).
The only thing you really need is a monitor to go with this system; it comes with everything else - which surprised me (mouse and remote).
Also, for my setup, the 65 foot cabling was perfect; I didn't need to add any extra.
December 21, 2013
Rated 5.0 out of 5.0 by dan usmc perfect for home
I bought the cameras because I like to be able to watch my pets when im not home and also its nice to be able to keep an eye on the whole house from my cell phone. it was very easy to install and work and also i needed some support and the people from defender were fast to fix the problem and no cost out of my pocket so will recommend to anyone looking
November 3, 2014
Rated 4.0 out of 5.0 by Maddog great support
I bought the defender 8 camera system from Home Depot, Good price, Installed 3 cameras so far and they are working good. I had difficulty with the network set-up, very confusing. The instructions from the website need some fixing. I contacted customer support and a gentleman named Michel called me back the next day and was very helpful and informative. He was able to adjust my network issues and gave me some instruction on the software. I will be installing the remaining cameras and will submit a final review.
December 6, 2013
Rated 4.0 out of 5.0 by SheKeg Excellent Value!
I had been experiencing small thefts at my ministorage units and as soon as I installed my Defender system, I was able to identify the thief. I could identify the vehicle, and his tattoos and had him arrested! It was the first time of many that anything was resolved. So I ordered a second set and installed it at my home. Will get a third one as soon as I have the extra cash. I am very pleased with the value and results!
March 8, 2014
Rated 5.0 out of 5.0 by 1Marlon1 Extremely easy to install
I purchased this system approximately 4 weeks ago. I had an issue with 1 camera that wasn't functioning properly. The customer service was top notch and the replacement camera arrived in 6 days. It was difficult downloading the app to my phone, but again customer service walked me right thru it. My friend recommended that I use the Defender system and he was absolutely right. Excellent product and fantastic customer support.
November 19, 2013
Rated 4.0 out of 5.0 by Armysteeler No Tech Skills Required For Installation
Bought this system after a recommendation from a relative and several incidents in my neighborhood. Easy and straight forward set up. Everything worked out of the box. Installation of cameras can be easy or hard depending on your camera locations and routing of wires to the DVR. Hardware is sturdy. Instructions and support are more than adequate. Would recommend to any do-it-yourselfer.
April 6, 2014
Rated 5.0 out of 5.0 by BigRob Great System
I bought this system about a month ago and I love it. I had another Defeder system with less tvl and it was great until I needed it and I realized I need better night vision after my neighbors car was broken into. I bought this system and the color and night vision is great. The only problem I have is one camera shuts down. I power it down and give it a tap and it comes back but the next day it shuts down again. Anyone have advice on what this could be.Otherwise it's great.
October 26, 2013
Rated 5.0 out of 5.0 by Chad Great Camera System
This defender home camera system is worth the money you pay for it. It helps you keep a piece of mind whenever you’re not home. It also helps my wife feel a lot more safe begin home along. I would recommend this system.
April 24, 2014
Rated 4.0 out of 5.0 by Ontario Great Security
I bought my 21031 camera system a month ago. It was very easy to install and setup, just took 4 hours. The overall picture quality is very good,both in daytime and night time. It is a great security feature.
April 1, 2014
Rated 5.0 out of 5.0 by GGould GREAT SYSTEM! GREAT TECH SUPPORT!
I am extremely pleased with my system. Great resolution, great even in nightvision mode (especially in areas of my house that are totally black). I had trouble viewing my feeds on my Mac laptop and smartphone, but, I spoke to an AMAZING tech named Michel who worked at my router settings, etc. until he got it all working. THANKS!!!!
December 2, 2013
Rated 5.0 out of 5.0 by idanerys Connect to phone
I really recommend this product. I absolutely Love it! Also I am very happy with the costumer service ! Micheal was on the phone with me for hours helping me connect the cameras to my phone! thank you.
March 11, 2014
Rated 5.0 out of 5.0 by Colin33 Great Value!
It sounded too good to be true, but it wasn't. Everything you need is in the package, and it works well, although mounting the cameras can be a challenge in some locations. One camera was defective but was replaced with no fuss. Customer Service is excellent.
February 4, 2014
Rated 4.0 out of 5.0 by kls72sm I am able to see my camera on my phone
I bought my dvr a month ago after i had my tv stolen from me.I got a defender sytem at sam club and set it up with michal which was very helpfull and knowledgeable w working out the bugs..its nice to be able to see ur house while ur gone..
December 12, 2013
Rated 5.0 out of 5.0 by SQUIRRELSILVER DEFENDER 21032
BOUGHT 21031 SYSTEM TO REPLACE MY SENTINAL2 THAT IS GOING ON 6 1/2 YRS OKD NOW LOST TWO CAMREAS FIRST ON 1 YR AGO BY LIGHTING STRIKING NEAR BY TREE AND THE SECOND ONE 2 MONTHS AGO WHICH TOLD ME IT TIME TO UPDATE MY CAMREA SYSTEM. AM ONE SATISFED CUSTOMER
December 9, 2013
Rated 5.0 out of 5.0 by drdenny Nice system
I bought this system back in April of 2013 and it really works well. I have found the video to be quite clear and the night vision works well. It is fairly easy to hook up and can be done in a few hours. Really like the controls of the DVR and it can record in many different resolutions. Definitely worth the purchase!
August 30, 2013
Rated 5.0 out of 5.0 by SueY Nice features and easy to set up
Bought this from Sam's Club and like that it comes with 8 cameras. System worked perfectly out of the box and I have all 8 cameras installed working. (for me the difficulty was running the wires in my drop ceiling, but I had no problems with the set up on the system.) I strongly suggest using the one step programming offered to set up your router - makes the networking much faster and you don't have to be a geek to make it work. I really love that I can check the system from anywhere and find that the smartphone connection is as clear as on the monitor connected directly to the unit. My only "problem" is that because I have the system installed inside looking through my windows, I have to set quite a sharp angle on the cameras to avoid reflection of the LED's at night. Perhaps I can install the cameras outside in the spring to overcome this issue. Also the cameras are so sensitive at night they seem to focus on rain drops. Again maybe installing outside and with a better angle will solve this problem. During the day the image is amazingly sharp.
Over all I am super happy with the system and for the price this is a fantastic system.
December 24, 2013
Rated 5.0 out of 5.0 by SSam I bought this surveillance system about 1 month. I am very satisfied because I get high quality vision day and night, and I can see clearly everything up to 100 ft as advertised
August 14, 2013
Rated 5.0 out of 5.0 by Shawn Easy to operate. Easy to install
Probably the best system on the market for the money. Easy to install, easy to setup and even easier to operate. Picture quality is clear day and night. Quality of the cameras and system is a 10.
August 9, 2013
Rated 1.0 out of 5.0 by Dowd first rain half the cameras died
Bought them had professional install. Everything worked fine until the first rain.. then half the cameras quit working.
August 22, 2013