Rated 4.3 out of 5 by 169
Rated 5.0 out of 5.0 by wmocet Wireless 520TVL Cameras with 100ft 21305
what a nice system
i bought this system (Wireless 520TVL Cameras with 100ft
Night Vision 21305) hopping it would meet my needs. i
needed a wireless system as not able to run wires to out
buildings. i do have plug ins at all locations so power was
not a problem for the cameras. at first i downloaded the
manual to read and thought this may be difficult to get up
and running. when the system arrived i set it up all on the
floor with all cameras and turned it on. it all worked
right out of the box first try. the next step was to access
the system via the Internet and my computer. i tried
following the manual and had no luck as my modem seemed to
not acknowledge it. i did not want to mess up my home
wireless Internet so i call defender for help. they call
back the next day and a wonderful lady walked me through
the process in a short time and now all is working as i
wanted. the system now works great and the support i got
was the top of the line. i thank defender for their support
and a great security system at a very reasonable cost. wmo
December 31, 2014
Rated 5.0 out of 5.0 by bigd excellent product at excellent price
system easy to set up and program. I had a problem with one camera dropping out but with help from customer service it was corrected. Coverage good and night vision good. Reception highly dependent on any metal blocking signal or other blocking items. Line of sight needs to be farly clear.
April 8, 2015
Rated 5.0 out of 5.0 by Marrio05 Great products
I brought this product about 3 months ago and it has given me very few problems. My Cameras are great. My view is clear, and I'm able to keep a better watch of things while I'm in or out on a drive. The one problem I did encounter. I called in and was giving the up most attention and patients. I talked to Michel, he stayed on the phone with me until the problem was fixed. He went step for step with me and made sure I didn't miss a thing and made sure I understood each step and what we were doing.
October 22, 2015
Rated 5.0 out of 5.0 by Steve1111 Great product and awesome technical support!
I recently bought this product and found it very easy to install. I was also very impressed with all the features and viewing capability. I did however run into difficulty attempting to view from my phone and on my computer. I wasn't able to get it to work myself so I decided to call technical support. I was on hold for quite a while and but finally got through to someone. The gentleman's name was Michel and he was nothing short of phenomenal!! He knew his stuff inside and out and walked me through everything. Halfway through the call I lost service from my cell phone and he actually called me back to walk me through the rest of the setup process!! Great customer service!!! I am extremely satisfied with the product and technical support!!
October 9, 2015
Rated 5.0 out of 5.0 by Tata11 Great Service & technology
I had the pleasure of speaking with Mr. Michel from tech support and was wonderful he walked me through every single step, and was very patient ( Awesome Tech give him a pay increase plsssss.
October 28, 2015
Rated 5.0 out of 5.0 by 58odie Came fast. Range not as far as advertised but system works great.Not very computer literate so had to contact customer support.They messaged me right thru my igorance and system is up and running.Would be nice to speak to a real person but live chat got me thru it.Has a lot of features I haven,t figured out yet but thats my fault.
October 22, 2015
Rated 5.0 out of 5.0 by Garbear Just what we needed!
Last spring Spray Beach Yacht Club bought one unit to monitor our club facilities. The system works like a charm. Works so good we bought a second system to monitor the north side of our property where we have dry storage boat racks and two buildings, a junior club house and sailing center. The system was easily installed by some of our members and we have had no equipment failures since it was installed. It was also to be used by our Property and Grounds Chairmen to monitor the property during severe storms such as noreasters, so we could estimate if we had any damage. If damage occurred then we could get people to the site to fix the damage. Unfortunately our Board of Governors neglected to tell our members that we had installed a security system. The members were very disappointed that they were being taped. They raised such a stink that at our June membership meeting they voted to turn the two units off. We are currently coming up with a plan that will satisfy our members that don't wanted to be taped, and the places where we can tape to protect our property. This involves a two season schedule and an am / pm schedule for our 12 cameras.
We will vote on this schedule in late June 2016 at our next meeting. As of today the two systems remain off.
As per my conversation with Sarah, CWD Sales, who has given us excellent service,she felt that since we had not used the equipment except for about three weeks, that we could possibly get out warranty extended for an extra year.
Thank you for your consideration,
Gary R. Smith, Past Commodore 2006
October 28, 2015