Rated 3.9 out of 5 by 37
Rated 5.0 out of 5.0 by SFish Lover Everything about this Faucet
I am not sure what I like the most about this faucet, the touch feature the pull-down or the finish (champagne bronze). I am thrilled with my choice and it is worth every penny!!
October 13, 2015
Rated 5.0 out of 5.0 by Stacy Kitchen faucet "love"
My whole family LOVES this faucet! The touch on and touch off feature is what puts it over and above other faucets. My daughter wants one in every room!
May 17, 2016
Rated 5.0 out of 5.0 by Ishmael Love this faucet
My wife and pondered if the touch feature was worth the extra money. Having used the faucet now for a month or so, the answer is YES. Also, the fact that the handle operates from top to bottom rather than front to back, like most other faucets we looked at, was another major consideration. If we had installed one of those others, we'd not be able to fully rotate the handle as it would hit the backsplash before it was all the way back. We also like the magnetic docking for the sprayer head. It gives a reassuring click when you push the sprayer head back into the faucet arm so no worries and it not seating properly.
It was easy to install (in granite countertop), the instructions seemed to me to be pretty clear. If you worry about the touch feature having issues, it's a simple matter of disconnecting the two hoses that go to and from the value assembly and connecting the two ends together so you can use it as a conventional faucet. But so far, no issues what so ever.
April 15, 2014
Rated 2.0 out of 5.0 by April Beautiful Faucet but don't buy it for the touch feature.
We've had this faucet for around a year. At first it was great! Everything worked and looked great. After a few months it needed new batteries, that's when everything changed. We replaced the batteries and the touch feature stopped working properly. If you leave the faucet on and touch it, it does not turn on. So we have to use the handle to turn it on and off, but even more frustrating is when we use the handle to turn the water on, it turns on for a second, then you have to touch it to turn it back on. Then the touch does not work to turn it back off! We've changed the batteries several times, even opened a brand new pack, it is clearly not the batteries. We've done all the trouble shooting on the website, which consists of changing batteries and making sure nothing is touching under the sink but neither help.
September 27, 2015
Rated 5.0 out of 5.0 by Greg Worth paying a little more
Installation was easy and the faucet functions perfectly. We really like the touch on/off feature. It makes using the fauced easier / more convenient. The pull out sprayer does not activate the touch on/off. This works great so you can swing the faucet to where you want to use it without unintentionally turning it on or off. Then tap the curved part at the top close by to control the on/off feature. It works great.
July 14, 2015
Rated 4.0 out of 5.0 by gatorfalcon Lovely
It's attractive and I like the touch technology. I specifically like that the spray head stays on spray even with low water pressure (previous faucet would always fall back to the regular flow). I like the LED light changing color based on the temperature of the water. I just wish I had a basin wrench so I would have been able to install (remove the previous faucet). Overall, I like it, but feel its a bit pricey. No problems with it so far.
August 16, 2015
Rated 1.0 out of 5.0 by Wilse The 9197T-DST worked well for about 6 weeks.The touch feature then ceased working. The installation was correct and done by a professional.
Multiple attempts at repair have failed. My contractor said he doubted repair likely. He said this product is no longer seen in stores as it once was. he recommended just using it as a very expensive regular faucet. We did note during repair attempts that the blue light at the base of the faucet would flicker when the wire under the sink was wiggled, suggesting an internal break of some sort.
Do you agree with my contractor that it is best to just use it as a faucet. your input is welcome.
September 27, 2016
Rated 5.0 out of 5.0 by gay faucet
Loved the touchless feature . I really the light indicating hot or cold.
August 14, 2015