Rated 4.7 out of 5 by 378
Rated 4.0 out of 5.0 by MiNaem Let's hope they fix the hose clip design issue, and offer a free replacement for the clip
We replaced a leaky old (2007) Moen single handle pull out with this Delta “Leland” 9178-AR-DST
in the first week of September 2016.
This was a DIY install, so I was quite grateful for much of the thoughtful sharing of experience and lessons learned by many other reviewers on the internet, particularly Mr Mojo.
I wasn't sure whether to give this 3 or 4 stars because we do like it, but there are significant shortcomings. It seems that mid-range plumbing fixtures like this tend to have serious design and quality issues affecting reliability and durability. We would have been willing to buy a significantly more expensive fixture, but I saw too many bad experiences with much more expensive faucets, so the higher price point would only have been more infuriating had there been issues.
It really is a nice looking fixture, and will certainly complement a kitchen with stainless appliances, etc. Be aware that though the hub and spout arm seem to be metal, the rest seems to be plastic. Arctic Stainless is a color/finish, not a descriptor for stainless steel.
We installed the faucet with the handle on the left, and had no problems. If you are attentive to the installation instructions and the space limitations in your kitchen, you should be able to install this unit with the handle on the left, right, front, or back with no problem. We like the fact that the sprayer magnetically attaches to the arm so you can pull it off or turn slightly and remove it even more easily by exposing opposite poles of the magnets.
The sprayer toggles with a switch on the spout from stream to spray, as we expected, and the sprayer turns freely, so you can keep the toggle switch hidden on the back, in full view in the front, etc.
Some have mentioned that the retractable hose for the spout can bind after some time. A few suggested silicone grease, which I would be concerned may collect dirt and gunk up on the hose and within the faucet arm (where you can’t easily clean) after some time. So, I used “B’Laster Silicone Spray Lubricant”, similar to this one http://www.homedepot.com/p/Blaster-11-oz-Industrial-Strength-Silicone-Lubricant-Case-of-12-16-SL/205048085 , instead. The sprayer hose slides like butter on a griddle! To lubricate, I laid the fixture assembly in our laundry tub to catch overspray, pulled the hose ALMOST all the way through the fixture assembly, sprayed it on the exposed hose and wiped it around with my hand, let it dry/soak in for a while, and gently wiped with a paper towel to remove any excess. Then I pulled the hose ALMOST all the way back through the other side, and repeated the procedure. I've also used this silicone spray with shower rods in the baths. I've also installed plastic shower rod covers over our wood hanger rods in our closets, coating with the silicone spray, air drying for some time, and wiping them prior to install. CLEAN, extremely smooth, almost disarmingly easy movement on these rods years after application.
One thing that concerns me about the sprayer hose is that there is no brake to keep the hose from being pulled out so far that it would stress the rigid plastic junction where the vulnerable rigid plastic clip is installed. The weight that comes with this unit slides freely along the hose, and is not designed to be clamped on. We have some extra weights around here from other fixtures such as the Moen I just removed, and on those fixtures they were affixed to an appropriate point along the hose in order to prevent excessive hose withdrawal. I may try putting one of them on our new Delta 9178 hose. Or, since my kids are pretty much grown, maybe we’ll just hope no one gets too enthusiastic with the sprayer.
The main thing that concerns me about the sprayer hose is the precarious way that the hose assembly attaches to the faucet assembly, held in place by a rigid plastic clip. This is a serious, unnecessary risk resulting from stunningly bad design. Before buying this faucet, I called Delta to see if they have redesigned this junction – unbelievably, they have not. However, the customer service lady said that if the clip breaks or comes off, they will provide another clip free under the warranty, but that won’t do much for the water damage. I almost didn’t buy the 9178 because of this design danger, but other products I looked at all had their own reliability and durability issues. Reviewer Mr. Mojo thoughtfully articulated a solution, complete with photo, so I thought I would give the 9178 a chance. I saw first hand how easy it would be to dislodge that clip – accidentally bumping it knocked it off rather easily. In fact, in attempting to replicate Mr. Mojo’s solution, the zip ties, when installed per his photo, actually dislodged the clip from the hose junction as I tightened the zip ties at the specified locations– the clip was left hanging in place but the junction was no longer secured. To solve that problem, I relocated the zip ties per the photos attached to this review, and they are situated so that the clip can not come off so long as the ties are in place and the clip remains unbroken. Just don’t overtighten the ties, or the rigid clip may eventually break from that pressure.
October 4, 2016
Rated 4.0 out of 5.0 by SeattleWA Nice Design Works Well
This is a beautiful faucet; I love the design. The retractable hose works very well and easily sets back into place. The 360 degree turning radius is very smooth, and the switch between spray types is easy to use and conveniently placed. The handle placement for mine is on the right hand side, but I think I may have preferred it on the left since I am right handed so normally hold pots for filling, etc with my right hand.
September 3, 2016
Rated 5.0 out of 5.0 by Jeff Great find
My wife and I brought home many faucets from Lowes and Home Depot to evaluate for our new granite countertops. Nothing was grabbing us, and didn't like the feel of some of the sprayer heads (cheap plastic feel). I decided to go on line to search for highest rated single handle pull down sprayer kitchen faucets and this one was highly rated. Lo and behold, I could order it from Home Depot (not avail as in-store purchase) and it was on sale for much less than many of the other faucets we had brought home earlier to review. As soon as we took it out of the box, we were sold on it. Easy to install, and works great! Great service from HD as well with on-line order. Thanks!
October 18, 2016
Rated 5.0 out of 5.0 by 714JPP Great faucet!
This is a review for the Leland Single handle Pull down sprayer in artic stainless. Ordered online on sale for $147 which came in quickly but with a few scratches. Called HD customer support, they were very apologetic and helpful, they sent in a replacement immediately. Installation is fairly simple, took me 2 hours due to removing an older faucet. . What attracted me to this faucet was the brand, the price and also the design. I noticed compared to the Moen brand as well as other brands that it didn't look overly minimalist or overly modern, but rather graceful and warm with it's gentle land azy curves.
October 11, 2016
Rated 4.0 out of 5.0 by kiki a little disapointed
I was surprised to find out that the sprayer at the end of the faucet has a long cord with a weight at the end. This is very inconvenient it get tangled up with lines from my under sink filter. Not convenient at all. The first faucet of this type that I bought at my other house, did not have this system. Other wise the product looks nice and works well . I amsatisfied
October 18, 2016
Rated 5.0 out of 5.0 by Happycamper Star of the kitchen
I was nervous about ordering something that said Arctic Stainless. It is very bright. Very beautiful. Easy to clean. I love love this faucet. I paired it with a large deep sink and my kitchen looks amazing. The magnetic pull down sprayer is a dream come true. I'm bathing my grand kids in the sink now. love it!
October 18, 2016
Rated 5.0 out of 5.0 by Fl01 Looks great
This faucet is everything I was looking for in a faucet. And the customer service at Home Depot was great when I had a little problem with it.
October 18, 2016
Rated 4.0 out of 5.0 by Renzoco7 Good quality for the price
The instructions were clear to follow, the faucet was easy to assemble and the faucet in general felt sturdy. Since the faucet seats a bit high when the water touches the zinc water splashes a little. So far has been working fine and it also looks pretty.
October 11, 2016