Rated 4.0 out of 5 by 25
Rated 1.0 out of 5.0 by Westwind96 Nice faucet if it worked
Seemless installation, but the fauct touch technology doesn't work. Works on the handle but not the faucet. Called Delta's helpline during their posted Saturday hours .... and closed. Nice. Sent them and email, error, won't send. Nicer.... So far, very unsatisfied and hence the low ratings.
June 13, 2015
Rated 2.0 out of 5.0 by cgphib facuet leaks
Beautiful faucet, love the H2o technology, love the pull down kitchen sprayer. Faucet leaks, had 4 different plumbers come and no one can successfully repair. Called delta, they sent a replacement faucet, had it installed by a different plumber and still leaks...
May 27, 2013
Rated 5.0 out of 5.0 by cats5 Classy Sleek Stainless Touch Faucet - Wish I had it sooner
Bought this faucet as part of updating my kitchen to granite countertops, new sink and new backsplash. I read many, many reviews about touch faucets before deciding on this brand and model. I love this faucet and wish I had it a long time ago. One thing I particularly like about this faucet is the separate handle. Many reviewers complained about the handles being so close to the granite backsplash that your knuckles hit the granite. This handle is longer and sticks up over the granite. I don't have any issues hitting the backsplash. Another reviewer complaint was the water force was so hard it splashed up. I haven't had that problem. The pull out spout sprays the sink and easily pushes back into the spout. I like the dual spray/single stream option on the head. The pressure is strong, but not too much to splash. The backsplash & back edge of the sink stays cleaner because you don't have dripping hands turning water on & off. You just touch the faucet. The profile is very sleek. The newer faucets with the handle on the stem appear deformed to me. Those faucet handles would hit the backsplash. I paid $375 for the faucet and it's worth every penny. I had a professional install the faucet, so I can't comment on the installation. I'd recomment this faucet.
March 16, 2013
Rated 5.0 out of 5.0 by Bill The touch feature on this faucet is so cool!
My wife and I did a lot of research on faucets before we decided on the Pilar. We are so happy with our decision, the convenience of being able to just tap the spout and have it turn on or off is amazing. I don't know how we managed without it. The other great feature that I love is that it turns off automatically after 4 minutes! No more accidental over flows.
May 15, 2013
Rated 5.0 out of 5.0 by RCNet Cool upgrade to the Kitchen
I've been using the new faucet for a few weeks, and I'm really happy I decided to purchase it. It was very simple to install, with clear instructions. The flexibility of the pull-down handle is great, and the Touch2O capability works much better than I anticipated. The build quality appears to be solid and the finish is nice. The only thing I wish they did better would be a way to deal with the battery pack. It would be nice if there was a bracket or something included that would keep it up off the floor of the cabinet.
April 30, 2011
Rated 4.0 out of 5.0 by WeekendWarrior Love it, but could have been made better
The majority of the assemblies, including the solenoid valve, are made of cheap plastic. Everything is working fine now, but I wouldn't be surprised if the plastic winds up cracking. Also, not giving the option to plug the solenoid valve into an outlet, instead of being force to use batteries, was a big mistake. Other than these complaints, I love the faucet and it's functionality.
If your not very mechanically inclined, you might want to hire a plumber to install it. There are a few steps and it's not the type of project that you can jump blindedly into. It's is best to follow the manual's instructions exactly as they're written.
December 20, 2011
Rated 5.0 out of 5.0 by Tommie Great faucet!
This faucet is very easy to install, just a little different than your typical kitchen faucet. The Delta website has as tep by step video that will get you up and running in no time.
September 28, 2009
Rated 1.0 out of 5.0 by twoseasick Fail - Touch tech means no water
I’m a gadget freak. Installed this touch faucet on a stainless sink. Indoors, non-conductive wood cabinetry and floor. Worked perfectly for about a week. Then the touch sensor would either require two taps, or would turn on/off if my hand was near. Washing a big metal cookie sheet or pot will activate the water control (bad). This became a real annoyance when we set water heater on “scald” to clean carpets. Kitchen faucet was not predictable when it would turn on. Ouch! Behavior did not vary because of different seasonal humidity conditions.
For the past year or so, the water control will not sense when my hand is holding onto the spray head, so I need two hands to turn the water on…. (no gloves)
Often, as soon as I touch the water control lever, the flow will turn on then immediately off. Imagine pushing the water lever on, and as soon as you remove you hand from the lever, the water stops. Aaag! This “double tap” also drains the batteries in about three weeks.
Water on/off solenoid activates too fast. We’ve never had a problem with water hammer in this house until I installed this faucet. Delta needs to slow down the solenoid when it chops off the water supply. I can hear the water hammer through the house. Luckily we have newer copper, so no damage from the hammer.
Swing arc is a bit too much for my standard twin basin. Pressure from the spray/stream head is too high, no way to increase volume because this is a “water saving” device (I want water saving when the teens are in the shower, not when Dad is hosing down dishes). Large swing and high pressure means lots of splashing….conductive water…touch capacitive device…. I need a rubber sink.
Magnetic capture of the spray head has gotten weak.
Spray head does not index into a slot, so the stream/spray button does not center (appearance flaw).
This unit uses two long water lines, and of course a long spray hose. Clearance under the sink for the weighted hose is very important. Bulk of three hoses under sink requires careful installation.
Unit does NOT come with a plug-in power adapter. Requires six AA batteries every month, and changing batteries means getting under the sink.
In summary: Do not install in a metal sink. Do not tolerate malfunctions – call Delta for a replacement solenoid/capacitive touch sensor immediately.
I would NOT buy this product again. This is not an IPhone, and I now realize that capacitive touch technology is no help when doing dishes.
No batteries means no water. Ever
September 16, 2012