Rated 3.6 out of 5 by 35
Rated 4.0 out of 5.0 by Verified Reviewer Works well and attractive
I love this faucet. It works like a charm. The only reason I gave it 4 stars is that I had to replace it after 10 years because parts could not be repaired. I always buy Delta because the parts can be repaired. Of course at $300, t only cost me $30 per year!
January 12, 2016
Rated 1.0 out of 5.0 by nanc the original version was great, later versions flawed
I've had (qty)four of this model of faucet over the years, and the original one, 15-18 years ago, was the best, and quality has gone downhill since then. For example, the later models replaced the pull-out hose with some fiber material (instead of metal). It has made the hose SO difficult pull out, and it literally takes two hands to get it back in. Sooo annoying on a daily basis. I was told it was a cost-saving measure. What a bummer. I'd pay more for a more functional faucet. Another later problem is that the white finish literally chipped off in CHUNKS. So, here I am again buying the same thing, and you may wonder why. I wonder too. But, it's basically because I love the look of it in my all-white kitchen. Wish that Delta would work on the quality control a bit more, though. I feel like I'm an expert on this faucet, having had 4 in the past 18 years. I've watched the quality go downhill quite a bit during that time. Sometimes, don't you just wish, as a consumer, that you could talk directly to the engineers/designers of items and let them know how their small changes or cost-saving measures have totally compromised the quality of an item? (check out the photo with the chunk of white missing from the base of the faucet. This happened about a year after it was installed. Also, see the fiber material for the pull-out. This used to be a flex metal, and was so easy to use. Now it just sticks constantly.)
July 4, 2011
Rated 1.0 out of 5.0 by JPLL Delta Faucet 470 WH DST received had a wrong part read my summary
I received the box and noticed that the original Delta box had been already open before…I called my plumber. He removed my old faucet and started to install the new one… and when it was time for him to use the Escutcheon (the base plate) it was not for this model.. The hole was too small to fit the faucet assembly tube. Of course my kitchen now have no water! Of course I paid the time and trip of my plumber $200 … I ordered the part from home depot… That was a week ago… I don't have yet received the notification of Home Depot confirming the part is on its way… Nobody call me either for this delay. Next week if I don't have the part I will ask for money back..
February 25, 2015
Rated 5.0 out of 5.0 by Ron358 Great Customer Service
I have all Delta faucets in my home that was built in 1999. Every time i have a problem i call Delta and they send me replacement parts free with no hassle. I realize things are made cheaper nowadays, but i have no worries about my Delta faucets. They are easy to work on, and can be done by the homeowner in most cases. The lifetime warranty is great. I have this faucett in white and am very pleased with the way it compliments my white kitchen, again that was built in 1999. There are several other companies that offer faucets, but they all seem to have problems nowadays with durability. So I'm staying with Delta, as i know they'll always be there, and I'll never have to buy another faucet....... What else could one ask for?
June 9, 2015
Rated 1.0 out of 5.0 by mommy Disappointing
The faucet certainly looks nice, but the water pressure is terrible. There must be one of those low flow valves in it or else it just doesn't work well. I never before had a problem with pressure. Very disappointed. Also, there is a weight on the part of the hose under the cabinet that I guess is supposed to help the faucet replace itself after pulling it out. This weight gets caught on everything under the sink, including the shutoff valves and even broke one. It actually prevents me from pulling the faucet out more then an inch or two which is useless. If I need to get it out further I have to go under the sink and play around with it. Not user friendly.
March 6, 2012
Rated 2.0 out of 5.0 by nixda Easy installation, dismal spray hose, supply line limitations
We replaced our Signature faucet with a new one (2016). Installation is a breeze; compared to the previous one (~16 years old), the main stem does no longer require a special tool to attach/remove.
However, the spray hose is now made of plastic, as opposed to the old metal-braided version. That new hose kinks very easily, which affects and sometimes stops the water flow. The old metal hose unfortunately does not fit the new faucet, as far as I can see, anyway. I wish Delta would either offer a metal replacement hose, or switch back to using a metal-braided version. Personally, I think the issue is big enough to be worthwhile for a third company to offer a metal-braided replacement hose.
I also believe Delta should have stayed with the usual way of connecting water to the faucet, i.e., let the customer choose the method., As it is, there are Pex lines molded into the assembly. I personally prefer metal-braided lines here as well, even if I have to purchase them myself.
July 27, 2016
Rated 5.0 out of 5.0 by Jeet I am satisfied with the service I received.
So far I don'r have problems except that the color of the pull-out handle does not match the white faucet as the handle is a bit yellow and the faucet is polished white.
June 30, 2016
Rated 5.0 out of 5.0 by Thumbs Great customer service
We had problems with one of these faucets due to poor water quality. Delta replaced it without questions. The second one has been great with the improved water quality.
June 27, 2016