Rated 1.6 out of 5 by 20
Rated 1.0 out of 5.0 by RJK51 Stay Away!
Attempting to refill this dispenser will result in breakage or loss of sanity. The top has to be pulled off the base and the unit refilled using a funnel! I broke a couple of little tabs attempting to remove and reinsert the top into the base. It is a very poor design. No dispenser should be that difficult to refill.
June 25, 2016
Rated 1.0 out of 5.0 by NBrock Such a shame
When we build our house two years ago we had Delta faucets (8 total) installed throughout. This is the only thing we've had an issue with when it comes to Delta, the soap dispenser. Barely a drop comes out no matter how many times I've cleaned it filled it and made sure it was all properly installed. So disappointing since it has such a great look and matches our faucet.
August 14, 2016
Rated 1.0 out of 5.0 by Robins1 Poor performance from the beginning.
After four months this item no longer works. Hasn't worked well since the beginning. Very difficult to refill since it cannot be done above the sink deck as stated in the instructions. No longer tight to the deck. Can barely get soap to come out of it. Attractive but useless.
August 5, 2016
Rated 3.0 out of 5.0 by Dee227 Looks great but performs terrible
I've had the faucet and soap dispenser now for 8 years. We Installed all delta faucets and soap dispensers in the kitchen and bathrooms. I have never been able to fill the bath dispensers, the liquid soap just puddles and never actually filled a bottle. Because I use the kitchen dispenser so often I would crawl under the sink to remove the bottle and fill it. This time after filling the bottle the soap started coming up through the bottom portion of the dispenser base. After doing some troubleshooting I discovered that there is a tube that extends from the spout into the body. That little tube disconnected from the pumping portion of the assembly. Very bad design, I am looking for a replacement now.
July 3, 2016
Rated 1.0 out of 5.0 by WoodHouse Everything about this is wrong
Cannot even install. Nut assembly won't spin and seat because of poor and cheap design. Shaft spins independently. Is there a trick to getting it on and moving properly? Is there even install directions? My large delta box does not even have instructions.
March 23, 2016
Rated 1.0 out of 5.0 by flahed Similar issues as others
We built a home with 7 baths and used Delta products everywhere. I can honestly say we have been so pleased with everything, except this soap dispenser. The design is beautiful, but similar to other reviews on this site, the pump action is just not designed well. It gets "stuck" once pumped and takes a while to expand back up. Essentially you only get 1 pump out of it, unless you pull it back up (difficult to do with wet and soapy hands). My distributor recommended I speak with Delta about this as it is a known issue and judging by the similar reviews, I understand their comments. Look forward to working with Delta on this.
January 9, 2016
Rated 1.0 out of 5.0 by Bekkieann Will the replacement be better than my original?
Like others here, my soap dispenser has not worked properly since it was installed. It barely pumped a drop of soap at a time; the unit would spin around and not stay in place. It eventually broke and will no longer dispense soap at all. In looking to replace it, I was disappointed to read the reviews here indicating there are obviously design problems with the unit. Before I order the replacement, I wonder if Delta can assure me the design issues have been addressed and I can expect better performance from the replacement. Otherwise, i guess I'll just keep the original non-functioning unit as a decorative item on my countertop. By the way, I really love the faucet part of this set and would highly recommend it without the soap dispenser.
January 9, 2016
Rated 1.0 out of 5.0 by Wanda Soap dispenser has never worked
It sits on the counter only as a decoration as it has never worked
January 19, 2016