Rated 1.6 out of 5 by 17
Rated 1.0 out of 5.0 by RJK51 Stay Away!
Attempting to refill this dispenser will result in breakage or loss of sanity. The top has to be pulled off the base and the unit refilled using a funnel! I broke a couple of little tabs attempting to remove and reinsert the top into the base. It is a very poor design. No dispenser should be that difficult to refill.
June 25, 2016
Rated 1.0 out of 5.0 by WoodHouse Everything about this is wrong
Cannot even install. Nut assembly won't spin and seat because of poor and cheap design. Shaft spins independently. Is there a trick to getting it on and moving properly? Is there even install directions? My large delta box does not even have instructions.
March 23, 2016
Rated 1.0 out of 5.0 by flahed Similar issues as others
We built a home with 7 baths and used Delta products everywhere. I can honestly say we have been so pleased with everything, except this soap dispenser. The design is beautiful, but similar to other reviews on this site, the pump action is just not designed well. It gets "stuck" once pumped and takes a while to expand back up. Essentially you only get 1 pump out of it, unless you pull it back up (difficult to do with wet and soapy hands). My distributor recommended I speak with Delta about this as it is a known issue and judging by the similar reviews, I understand their comments. Look forward to working with Delta on this.
January 9, 2016
Rated 1.0 out of 5.0 by Bekkieann Will the replacement be better than my original?
Like others here, my soap dispenser has not worked properly since it was installed. It barely pumped a drop of soap at a time; the unit would spin around and not stay in place. It eventually broke and will no longer dispense soap at all. In looking to replace it, I was disappointed to read the reviews here indicating there are obviously design problems with the unit. Before I order the replacement, I wonder if Delta can assure me the design issues have been addressed and I can expect better performance from the replacement. Otherwise, i guess I'll just keep the original non-functioning unit as a decorative item on my countertop. By the way, I really love the faucet part of this set and would highly recommend it without the soap dispenser.
January 9, 2016
Rated 1.0 out of 5.0 by Wanda Soap dispenser has never worked
It sits on the counter only as a decoration as it has never worked
January 19, 2016
Rated 2.0 out of 5.0 by Ianmason Poor quality at the moment
I hate to write bad reviews, but I purchased this dispenser along with the matching faucet and 4 other Delta lines in my newly built house. This has been the only thing I have had trouble with, so I feel bad to slam it. However, it stopped pumping well a few months after install (from a professional). Then I noticed it would spin a lot (ok by design I would expect that a bit), then the body of the dispenser started to come away from the base. I pushed it back in the best I could, now the soap comes from inside the dispenser and not the nozzle. Took it apart, it looks like the tube tore away from where it directs to the nozzle.
Overall not pleased with the dispenser, but all the other Delta products in the house have been excellent.
September 1, 2015
Rated 5.0 out of 5.0 by Verified Reviewer Love it
Works great and looks great. Easy to refill. Looks much more attractive than a plastic soap dispenser on the counter.
March 25, 2014
Rated 3.0 out of 5.0 by smlhomeowner Beautiful but spins around & does not pump smoothly
bought this with the faucet as a set. Love the faucet, it is beautiful, works great, the finish flawless and easy to clean. But the dispenser is horrible. Spins around on countertop and does not pump smoothly. But learned to live with it since I cannot leave a hole in my granite countertop. Tried reinstalling, clean the pump multiple times, but pump finally quit working. Got 8 years out of it but with irritation every time i use the dispenser. Judging from the reviews from the site, this problem has been known for a long time; I wish I had checked this site sooner.I am willing to buy a new one if the design problem has been solved. If not, please tell me what other model with exact same dimension can be a good replacement that will match the faucet which is still in great working condition.
August 17, 2015