Rated 2.1 out of 5 by 22
Rated 3.0 out of 5.0 by Dee227 Looks great but performs terrible
I've had the faucet and soap dispenser now for 8 years. We Installed all delta faucets and soap dispensers in the kitchen and bathrooms. I have never been able to fill the bath dispensers, the liquid soap just puddles and never actually filled a bottle. Because I use the kitchen dispenser so often I would crawl under the sink to remove the bottle and fill it. This time after filling the bottle the soap started coming up through the bottom portion of the dispenser base. After doing some troubleshooting I discovered that there is a tube that extends from the spout into the body. That little tube disconnected from the pumping portion of the assembly. Very bad design, I am looking for a replacement now.
July 3, 2016
Rated 5.0 out of 5.0 by chico love it...
The soap pump is amazing and easy to assemble.....
December 23, 2014
Rated 1.0 out of 5.0 by WoodHouse Everything about this is wrong
Cannot even install. Nut assembly won't spin and seat because of poor and cheap design. Shaft spins independently. Is there a trick to getting it on and moving properly? Is there even install directions? My large delta box does not even have instructions.
March 23, 2016
Rated 1.0 out of 5.0 by flahed Similar issues as others
We built a home with 7 baths and used Delta products everywhere. I can honestly say we have been so pleased with everything, except this soap dispenser. The design is beautiful, but similar to other reviews on this site, the pump action is just not designed well. It gets "stuck" once pumped and takes a while to expand back up. Essentially you only get 1 pump out of it, unless you pull it back up (difficult to do with wet and soapy hands). My distributor recommended I speak with Delta about this as it is a known issue and judging by the similar reviews, I understand their comments. Look forward to working with Delta on this.
January 9, 2016
Rated 1.0 out of 5.0 by Bekkieann Will the replacement be better than my original?
Like others here, my soap dispenser has not worked properly since it was installed. It barely pumped a drop of soap at a time; the unit would spin around and not stay in place. It eventually broke and will no longer dispense soap at all. In looking to replace it, I was disappointed to read the reviews here indicating there are obviously design problems with the unit. Before I order the replacement, I wonder if Delta can assure me the design issues have been addressed and I can expect better performance from the replacement. Otherwise, i guess I'll just keep the original non-functioning unit as a decorative item on my countertop. By the way, I really love the faucet part of this set and would highly recommend it without the soap dispenser.
January 9, 2016
Rated 1.0 out of 5.0 by Wanda Soap dispenser has never worked
It sits on the counter only as a decoration as it has never worked
January 19, 2016
Rated 2.0 out of 5.0 by Ianmason Poor quality at the moment
I hate to write bad reviews, but I purchased this dispenser along with the matching faucet and 4 other Delta lines in my newly built house. This has been the only thing I have had trouble with, so I feel bad to slam it. However, it stopped pumping well a few months after install (from a professional). Then I noticed it would spin a lot (ok by design I would expect that a bit), then the body of the dispenser started to come away from the base. I pushed it back in the best I could, now the soap comes from inside the dispenser and not the nozzle. Took it apart, it looks like the tube tore away from where it directs to the nozzle.
Overall not pleased with the dispenser, but all the other Delta products in the house have been excellent.
September 1, 2015
Rated 1.0 out of 5.0 by skip Looks good but difficult to fill
This is probably the most difficult soap dispenser in the world to fill. Went online & found others had the same problem. (Too bad I didn't look before I bought it - I wouldn't have.) Ended up unscrewing the bottle and filling it that way. Still haven't been able to get the top off!!
July 23, 2013