0016963933385

Model DC-3338

Internet #202216912

Store SKU #785287

Designer Series Wired/Wireless Doorbell

$59.97 /each

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Product Overview

To complete an arts and crafts decor, install the Heath Zenith Designer Series Wired/Wireless Doorbell with dark cherry finish. You can select from 10 different tunes to greet your guests, including Westminster, holiday tunes and classical music.

  • Choose from among 10 tunes, including Traditional 2-note, Westminster, Whittington, The Star-Spangled Banner, We Wish You a Merry Christmas, Beethoven's 5th and Auld Lang Syne
  • Transmission range of 150 ft. when used wirelessly
  • Adjustable volume control
  • Can be hardwired or powered by 3 size D alkaline batteries (not included)
  • Attractive dark cherry finish
  • Designed in arts and crafts style
  • Use with Heath Zenith wireless push buttons or a transformer and wired push buttons
  • Click here for more information on Electronic Recycling Programs

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Customer Questions & Answers

4 Questions13 Answers

Customer Questions & Answers

Designer Series Wired/Wireless Doorbell
Designer Series Wired/Wireless Doorbell

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10 answers

My door bell will only say install cover. can not get bell to work health zenith model #DC-3338

This question is from Designer Series Wired/Wireless Doorbell
Asked by
Sue
January 15, 2013
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Answers (10)

Asked by
Austin, Tx
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October 19, 2015
Answer: 
RETURN IT!!!!!
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Asked by
Lawrence, MA
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August 4, 2015
Answer: 
Its a faulty plastic door tab. It does not make enough pressure to keep the electronic button pressed in the down position. Take it back. Get another brand.
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Asked by
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July 7, 2015
Answer: 
I had the same problem. Take the cover off and reinstall it. Make sure the hinges are seated properly in the slots. Then it will give you the options to choose your tone. It worked for me.
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Asked by
Rock Hill, SC
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February 16, 2015
Answer: 
This is a faulty design. Take the doorbell back and get your money back. I tired two of them as did many others with the same failure.
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Asked by
Cincinnati, OH
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January 6, 2015
Answer: 
The unit is designed very poorly. There is no fix. I recommend you return it.
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Asked by
Nashville, TN
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December 13, 2014
Answer: 
That means there is a little activation switch that is pushed down by an arm or other little piece of plastic on the cover. Take the cover off, and look for one piece of plastic that is probably in one of the upper corners. When you line up the cover with the base, that little arm will lead you to a switch or button. Sometimes you can add a little piece of cardboard cut to match the dimensions of the arm Read More
That means there is a little activation switch that is pushed down by an arm or other little piece of plastic on the cover. Take the cover off, and look for one piece of plastic that is probably in one of the upper corners. When you line up the cover with the base, that little arm will lead you to a switch or button. Sometimes you can add a little piece of cardboard cut to match the dimensions of the arm and tape it in place on the arm. Or, it may be easier to tape the the actual button down on the base so that it always "thinks" the cover is on even if it isn't. Read Less
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Asked by
For Lauderdale, Florida
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October 21, 2014
Answer: 
The cover is a snap-on plate which only requires alignment and even pressure to install.
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Asked by
New Jersey
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April 11, 2014
Answer: 
There is a small switch under the cover that will not reliably we tripped when the cover is installed. I 'tricked' my system by using scotch tape to force the cover to trip the switch. My recommendation is return it..this is just a very poor design.
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Asked by
Weymouth, MA, USA
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August 29, 2013
Answer: 
We had to stuff a piece of styrofoam under the batteries as the 3 "D" cell batteries are much to heavy for this unit. I also taped the batteries to make them tighter.
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Asked by
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January 21, 2013
Answer: 
Regarding your question on Heath Zenith Designer Series Wired/Wireless Doorbell Model # DC-3338, I would suggest you call the technical service group for assistance at 800-858-8501. A representative should be able to guide you with instructions to easily solve the issue. Thanks for your question!
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1 answer

Can I get another instruction manual for this doorbell?

This question is from Designer Series Wired/Wireless Doorbell
Asked by
Missouri
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April 24, 2016
The original contractors who started our new home had to be fired. They took ALL instruction manuals with them! I would really like to know how to operate my doorbell!

Thank You!
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Answer (1)

Asked by
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April 27, 2016
Answer: 
Deb,
Yes, please call our customer service at 1-844-760-3644 and we will be happy to send you a new manual.
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1 answer

Do I have to use Heath Zeneth door bell button on DC 3338 when installed with wired connection

This question is from Designer Series Wired/Wireless Doorbell
Asked by
Apple valley Mn
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March 24, 2016
In using this unit in the wired mode and a new non Heath Zenith door bell button the Westminster chime stops as soon as pressure on the button is released.
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Answer (1)

Asked by
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March 28, 2016
Answer: 
Jim,
If you are using a heath-Zenith or Hampton bay Push button with your Chime then you may have a syncing issue. If so please call our tech service at 1-844-760-3644. If you are using a universal branded push button then you will need to get a new Hampton Bay or Heath-zenith branded button due to the universal branded push buttons not working with our chimes.
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1 answer

can this unit be used with wired door switch on one door and the remote door switch on another door?

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Asked by
wa
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November 7, 2015
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Answer (1)

Asked by
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November 24, 2015
Answer: 
Keith,
Yes, It would wire normally for the front circuit then any HeathZenith wireless push button could be added to the additional door.
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Customer Reviews

Rated 1.6 out of 5 by 40 reviewers.
Rated 1.0 out of 5.0 by Install Cover The unit was easy to install and worked well until I had to open it to replace the batteries. After replacing the batteries, and putting the cover back on, it consistently plays "Install Cover". I've played around with the cover and got it to work sometime but most of the time it doesn't. I'm going to try using some tape to keep the cover switch engaged at all times. This way it will work when the cover is on or off. I wouldn't buy from this company again. There are many other choices out there. July 15, 2016
Rated 4.0 out of 5.0 by Just installed yeaterday, so far is good. I just put in this doorbell yesterday. I like that it has ten different chime options, including two of them being Christmas songs and one being happy birthday. Once installed it wouldn't quit chiming. Looked in the manual said it was probably have interference. It was. With the other doorbell on the second floor. Since I don't want the other doorbell location, I disconnected that one. And will just have this new one. Since it is new, I shall see how long it runs for. I don't much care for the semi-transparent splash look of the little window. I can see the mechanisms behind. I might paint it white do it is opaque. I do like the craftsman style look to it and the color of the "wood" which is really plastic. April 7, 2016
Rated 3.0 out of 5.0 by So far unit works as advertised Purchased this unit 12/14/13, Installed same day in approximately 30 minutes (wired installation). In the box this doorbell looks really nice, installed it's fairly cheap looking plastic, but still looked better than the doorbell I replaced. During my first test I did get the install cover message, reinstalled and have had no problems. (The cover key must fit directly into the base slot to press the cover button.) Attaching the diode was straight forward, easy and I was able to make it work with a 5/8 drilled hole. At a cost of 59 dollars plus 10 dollars for the ringer, I did expect a better quality product, more melody and ring selections, and a cover that looks a little better than cheap plastic. I will keep this unit because it does work and its looks far better than what I had. With a little frosted glass transparent spray paint on the plastic cover you can do what Heath Zenith should of done in production. Pros: Easy Installation, Adjustable Volume, Wireless Capability, Nice Design Cons: Cover looks like cheap plastic, Cover must be removed to adjust the volume or change tones, Limited rings and melodies. December 15, 2013
Rated 1.0 out of 5.0 by Broke within 6 months Terrible product that didn't last 6 months. I would not recommend this product. October 24, 2015
Rated 1.0 out of 5.0 by please discontinue this product! I only **wish** I read the reviews on here before purchasing this thing. For the price I paid this is one of the worst products I can remember buying in a long time. Allow me to detail why. 1) Basic functionality. When installing the cover in the slot as you should, it locks into place and you set it on your wall ready to go. Easy right? Except the 2 dreaded words anyone using this come out, "Install cover". After several attempts to re-install the cover and hearing those 2 words again, I shouted back, "I did install the cover!". This did not fix it. 2) There is no battery cover. When installing 3 D batteries and moving this around, those batteries are heavy. Not having a basic item like a battery cover was frustrating so I had to duct tape the back over the batteries. 3) There is only one hook in the back to hang this up. With the heavy batteries needed, one hook makes it hard to keep level. At certain points I've been able to "trick" the device to install properly and hey, it's actually a good doorbell chime. I like the variety of chimes. But then it will stop working again. I'll install new batteries in both the doorbell chime and push button device and still it's a guessing game. It works when it wants to. Well that doesn't work for me. Why oh why did I buy this product? I thankfully kept all the original packaging and hope Home Depot will accept my return. To those of you looking for a nice wireless doorbell chime...DO NO BUY THIS PRODUCT!!! November 11, 2015
Rated 1.0 out of 5.0 by Worst door bell ever This is easy enough to install, but once mounted, the cover tends to fail making certain contacts, such that rather than a chime, you get a digitized voice advising you to close the enclosure. This is a waste of money. Cheap plastic of low quality. I'd recommend avoiding. September 18, 2015
Rated 1.0 out of 5.0 by Worst purchase I ever made After installation, the "closed the door" voice did not stop. Need to add pressure with a human to make it stop while I tested the button. Installed the diode but constantly rang. Rang so much that my new transformer blew. Replace the transformer and re-check the wiring and change the diode. Still range constantly. Took off the diode and the constant ringing stopped. But could not get more than the double "ding dong" sound. Packed it up after two days of trying to make it work. August 4, 2015
Rated 1.0 out of 5.0 by Virtually everything is wrong with this thing There were at least 5 things wrong with this thing, off the top of my head. 1. The cover is supposed to swing on hinges so you can access the chime selection, volume, batteries, etc. It does not. I triple checked to make sure I had it on right, and I did. Still, does not open. Must pop it all the way off to access the doorbell. 2. When the cover is on, it is supposed to make contact with a button inside the doorbell unit, allowing it to work. If the cover isn't on, a robot voice shouts at you to "install cover." Even with the cover snapped on as tightly as it is supposed to, it does not make contact with that button. I had to add a few layers of tape to the plastic piece so that it would actually push down the button, allowing it to chime. 3. When mounting horizontally, the mounting bracket is not centered on the unit. I was trying to mount it into a recessed 11" opening in my wall (built-in specifically to house a doorbell). Since the mounting bracket is 3 3/4" from one side and 2 7/8" from the other, getting it centered required a complex diagram and some basic algebra. 4. I could not select a chime. There is a button that is supposed to cycle through the various chime options. It did nothing. It was stuck on Auld Lang Syne." Which is awful. Fortunately, the screw for a rear door bell only uses a basic "ding dong" chime that we found acceptable, and it was unused. So I hooked up the front doorbell wire to the rear doorbell screw. 5. The "window" is not as opaque/obscured as it appears. You can easily make out screws and wires through the window. This is an awful, awful product. Considering it is $60, it might even be the worst purchase I've ever made. I'm debating whether or not to return it, since I've already invested so much time and effort into figuring this piece of junk out and getting it to work. October 3, 2015
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