Rated 4.7 out of 5 by 595
Rated 5.0 out of 5.0 by dave new garage door opener
used both video and instuctions to install fairly easy took a day. bought angle steel from local hardware store for better mount of the unit. Delivery was quick and well packed. This is my first opener and i am very pleased with the out come of the product and the purchasing process. I would recommend this product.
January 27, 2015
Rated 5.0 out of 5.0 by Danielle Worth is for the customer service alone
Between the youtube video and book, you can really figure out installation on your own. (I did, and I'm not that handy). I ran into some confusion at the end with wiring the photo eyes and was shocked when I called the customer service number from somer. A friendly and helpful associate walked me through how to fix it- without making me feel stupid! I didn't even have to spend any time on hold. Great company, in my opinion, and I love my new quiet opener.
January 6, 2015
Rated 5.0 out of 5.0 by Buzman Great product, quality design and manufacturing
I am not a person who is easily impressed and I expect a lot out of the merchandise I purchase. I am extremely happy with this purchase. The design and craftsmanship of this garage door opener is exceptional. The quality of the material was top notch and the instructions were flawless. The You Tube video was an informative summary of the installation steps and gave a good feel for what was involved. Even the packaging of the product was well thought out and wasted no space and provided good protection during shipping.
The one con I have is the size of the buttons on the remote openers. They are very small and you have to look to push them. I would have liked them to be larger so that you could just reach over and touch the button without looking. I also would have liked the multi-function wall station to be wireless instead of wired. But neither of these cons are significant and I have no hesitations in recommending this opener.
January 29, 2014
Rated 5.0 out of 5.0 by Tommy Super Quiet
When entering the house from the garage, I catch myself turning around to see if the garage door is actually closing. It's that quiet. Quality of the unit remains to be seen, based on how long it will last. However, with only one moving part I expect it to last for a very long time.
December 12, 2014
Rated 5.0 out of 5.0 by justsomeone WORKS GREAT, RUNS SLOW
I installed the unit about a month ago. It was easy to install (about an hour) because I was able to use the brackets from my old opener. The instructions was okay, but you have to figure out some things by looking at the pictures, rather than reading the directions. Door speed for my 7 foot door is 19 seconds, 7 seconds longer than my other door opener. Don't seam like much until you are waiting for it to open. Lights stay on 3 minutes and lights the whole garage. There is (so to speak) no noise from this thing. The value is as good as any other good quality opener, but I'm rather sure this unit will last my lifetime. I think you can't go wrong with this unit, if speed is not a consideration.
December 31, 2013
Rated 5.0 out of 5.0 by SoCalTandemcaptain Update to my June 12, 2012 review
I installed our new unit in June of 2012, and I am still very happy with it. I did want to mention an odd quirk that I encountered with our opener, though, in case anyone else might have a similar occurence. I had several times where I'd go to close the door and it would begin closing, but would immediately reverse and go up again. After some experimentation, I discovered that in early summer mornings the rising sun would be shining directly on one of the safety sensors' electric eyes, which apparently caused the opener to falsely think there was an obstruction in the doorway and make the door stay open. To solve this little issue, I bought one of those little sun shades made for GPS units and attached it to the sensor with velcro. The little shade keeps the sunlight from shining directly onto the little electric eye, and I have not had any further occurences of the door refusing to close. If you've had unexplained times where your door would not close, check to see if there's direct sunlight shining on one of the safety sensors. Try shading the sensor and that will probably eliminate the problem!
November 29, 2012
Rated 5.0 out of 5.0 by Mike I'll buy another Direct Drive when my other openers fail !!
This door opener was easy to assemble, and the video on their website helped to clarify their instruction booklet. This is the ONLY opener that has a lifetime warranty & they state that parts will be available for many years in the future. So this is great as far as future product support is concerned. The only criticisms I have are: 1) they should supply the wire on spools to aid in prevention of potential kinking during assembly & 2) they should supply more wire with the photoeyes because if you have high ceilings in the garage (like mine), you need to splice in a length to connect to the control unit. I like this unit so much that I am looking forward to my remaining old door openers to fail so that I can replace them with the Sommer Direct Drive !!!!
August 19, 2015
Rated 5.0 out of 5.0 by PPSC88 The best product
The product was simple installation and easy operation.
June 2, 2015