Rated 2.9 out of 5 by 64
Rated 1.0 out of 5.0 by bill Garbage
Worked for 1 month of light use and after that wouldn't hold a charge and basically no longer works, now it's in the garbage where it belongs.
June 20, 2016
Rated 4.0 out of 5.0 by A return Second time around (wonderful!)
I bought the hand held to go to friends houses to trim their hair as a clean up and it worked great. After a few months it stopped charging so I called the #on the back and found out it was still under warranty. I followed the procedure and received a NEW one and it is working great. A very positive experience in the company that backs their products!
August 15, 2016
Rated 5.0 out of 5.0 by Ray del Gets job done
Customer service excellent ...fan more than a decade. [This review was collected as part of a promotion.]
August 10, 2016
Rated 4.0 out of 5.0 by KASportsguru Great for little messes
Love the attachment with spinning brush great for kids and pets and their messes
February 23, 2016
Rated 5.0 out of 5.0 by metoo Super efficient!
Easy to hold, and........ it holds a charge!! Awesome
May 18, 2016
Rated 4.0 out of 5.0 by Bob49 Dirt Devil Warranty Replacement
Bought 6 months ago and it would not recharge. Couldn't determine if it was battery or charger. I was about to throw it out but decided to check website. There was a three year warranty so I called customer service. They were very professional and asked several questions. They had me "reset" the vacuum and then recharge it for 24 hours with instructions to call back. It didn't solve the problem. I took a photo of the vacuum label and emailed it together with some requested information to customer service. They sent me a brand new vacuum at absolutely no charge and it included shipping!! Great customer service!! Replacement working fine so far and is very handy when you don't want to drag out the regular vacuum!
April 2, 2016
Rated 1.0 out of 5.0 by TIBO The one product that I wished it sucked - but it doesn't
Well, when we bought it, right from the beginning the suction was weak, much weaker than our old 12V Dust buster. Now, after some uses and despite extensive filter cleanings, the suction is so weak that it's practically useless. Aside from dry coffee grounds, there is not much... Very disappointing
November 24, 2015
Rated 1.0 out of 5.0 by Val Waste of money
Very disappointed with this vacuum. This is one of the more expensive hand held vacs, so we expected it to last a while. Since we purchased it for our vacation home, it has had minimum use over the year we have owned it, and it simply stopped working. To add insult to injury, I did not receive a response to the email I sent to customer service, asking if it was covered by the 3 year warranty listed on the bottom of the unit. Save your money!
October 23, 2015