Rated 2.0 out of 5 by 1
Rated 2.0 out of 5.0 by JC99 Dual Flush Actuator is actually plastic, not metal
While this flush actuator is nicer than the one that came with the Persuade toilet we bought, I was pretty disapointed after spending around $40 that it was was actually made entirely out of plastic despite this description -
"Brass construction with a vibrant brushed nickel finish"
It is a pretty good fake at a glance, but the part is definitely all plastic, so who knows what the durability will be like. If the part had only been $15-$20 I'd been perfectly satisfed. But seriously, why not just actually make it out of metal?
I contacted Kohler directly to see if they agreed the part should be made of metal and they insisted it should be. They said both the buttons and the collar should all be metal. They didn't know what to say when I told them it was not. On the off-chance that Home Depot had inadvertently purchased knock offs, I tried buying the part from another supplier and I had the same result. I suspect Kohler either isn't managing their supply chain properly, or they are intentionally trying to fool people into thinking it is metal to increase their profit margin.
September 27, 2012