Rated 3.1 out of 5 by 75
Rated 1.0 out of 5.0 by Handygal Solid Storm Doors... until they DETERIORATE!
Originally purchased 2 doors in 2007... have replaced the back door & front door once each because of corrosion in 2011 and am now on the 2nd replacement for the front door. Although I was glad they honored the warranty in 2011, it was a pain to remove the doors, haul them to Home Depot for the replacements and re-install. The corrosion on the back door was around the lock set and along the bottom edge. The corrosion on the front door was along the edge and bottom. The bottom edge of the door is exposed wood core until you attach the sweep so I thought that was where the moisture was coming from and traveling up inside to cause the corrosion. Before I hung the replacements in 2011, I painted the bottom edge before installing the sweeps and around the holes drilled for the lock sets. Didn't solve the problem... The front door has corrosion AGAIN (inside and outside) on the hinge side and near the bottom corner of the window( inside). Imagine it won't be long for the back door to show the same. A few weeks ago, I contacted Andersen/Emco to find out about a replacement under warranty which they offered but it's now just a replacement door panel (no hardware, etc.) OR you can pay for a FULL replacement albeit at 1/3 the cost of a new door. Since this is replacement #2 (same issue) I asked whether they had changed anything in how they're manufactured so they don't corrode? No... Do they have any recommendations to pass along (sealer, caulk, etc.) when installing to prevent this from happening again? No... So I can replace this under warranty again, disassemble, lug to store, lug new one home, & re-install... just to do it over again in a few years, but by that time the original warranty will be over and I'll just have to buy a new door! and it darn sure won't be one made by Andersen/Emco!! They did say if I PAY for the full replacement that I can bring it to the store to 'upgrade' (pay MORE) to an aluminum Andersen door which does not have the inner wood core (that's the only fix to stop the corrosion)... and the new door will have a new warranty since it's a new model. Wish they would've said this the FIRST time I replaced these!! If THIS design is flawed, fix it or STOP selling them! Save yourself the headache, buy another storm door. This one WILL deteriorate if it is exposed to 'weather' (hmmm ... isn't that what a storm door is for??)
April 8, 2016
Rated 1.0 out of 5.0 by Phil Horrible quality
Horrible door. It want close, handles don’t work. issues putting together, doesn’t open very well. Just not a very good quality product
July 16, 2016
Rated 2.0 out of 5.0 by da very difficult to install
the doors were a special order i waited over a half hour so they could find an employee that knew how to order doors and I had to pay shipping. When i got the doors home and opened the box the trim for both doors was different one was white and one was brass. I called the store after 20 min. on hold the person i talked to started to argue with me he said that they do not make the doors with white trim and i can not possibly have white trim an hour later and another trip to the store i exchanged the white for brass and then i was able to complete the install. the doors look good function well expensive for what you get and unacceptable customer service.
July 14, 2015
Rated 3.0 out of 5.0 by 1124 standard purchase
door is reasonably priced for the quality of this product
December 8, 2015
Rated 1.0 out of 5.0 by john neverf again
i had this door only three years and it too rotted from the inside out. its terrible and i will never buy this brand again. i will now go to lowes and buy their brand. an aluminum door should not rot and budge out like this. poor workmanship
September 15, 2015
Rated 4.0 out of 5.0 by GordyLG Great product (after misssing pieces sent)
Really easy installation given the standard door frame. Missing installation shims in the original box. Customer service sent the wrong parts on the first replacement shipment (shipped 2-day). Then took 4 days to send the correct ones. Delayed install for 2 weeks. Once installed, works perfectly. Very high quality for the price.
Only downside is that the glass sections are very dirty on the inside and I dont want to remove the entire screen to clean. There doesn't seem to be any way to remove the sliding glass panels. Need to figure this out if they get cracked and need to be replaced.
March 29, 2015
Rated 5.0 out of 5.0 by Flip Great affordable product
This screen door can be ordered to fit undersized door heights. Easy to install. Fair price.
August 5, 2016
Rated 2.0 out of 5.0 by DaDiva2000 Bought this door about 6 years ago...and it's slowly rotting away!
I purchased this door back in 2010. It was in stock and I wanted a back storm door so that I could enjoy the breeze that would blow through my back yard. The door installed easily and I even had my handyman install a bush on the bottom. 3 years later, I noticed what appeared to be bubbling in the paint at the base of the door. I left it alone then, but fast forward to today and you can see what has become of the door. Water has gotten inside of the door and is rotting it away from the inside out! I got on Home Depot's website and noticed that the EMCO/Andersen Doors customer service had actually responded to a few of the comments. I decided to give them a shot. Randi was very nice and she told me that my door has a 12 year warranty against defects! 12 years! Wow! She asked me a few questions, gave me some directions and I am soon to be on my way to getting a replacement. Sure I have a few hoops to jump through. I just hope that they've improved the quality in the past 6 years...
February 22, 2016