Rated 3.5 out of 5 by 85
Rated 3.0 out of 5.0 by BongoBoy Happy Wife, Happy Life.
We purchased this door to replace one of the same model. Our primary concern was a full screen which limits our options. The door is sturdy and easy to install following the instructions. The reason we replaced the origin door was because it rusted through on the bottom. While installing the new one i noticed that the wood core is not sealed which led to to rust through of the original.
I am going to remove the door, partially disassemble it and prime and paint the core along all four edges. Hopefully this will protect the core from moisture and prolong it life.
I was disappointed to find the door constructed in this manner but my spouse is pleased to have a full screen door. Happy Wife, Happy Life.
July 26, 2016
Rated 4.0 out of 5.0 by BigTex Extremely Good Door
Overall, the installation was not that bad. The instructions were not that clear at time. Once I had it figured out (and having to move a few things), installation went fairly quickly. This is by far the nicest door I have purchased. It looks good and functions well.
May 26, 2016
Rated 5.0 out of 5.0 by BVL So far, it is an excellent purchase
Installation was kind of tricky, but all the parts matched and it works great.
May 3, 2016
Rated 1.0 out of 5.0 by NC Second door, same issues
This is the second time I purchased this same door. Both times this door rotted from the inside out. The first time I tried a warranty claim, but was turned down because the labeling inside the door had come off. I bought the second door hoping the design had change. It didn't and it was the exact same door. I bought the second door 6 years ago and it's doing the same thing....rotting from the inside out. I decided not to even try a warranty claim (which isn't very good). I went with another door that was designed and built better from a different store. This door MIGHT be ok if it's not expose to the weather. However, what storm door isn't exposed to some type of weather. I would not recommend this door to anyone.
October 9, 2016
Rated 1.0 out of 5.0 by Jim77 EMCO needs to change design
I am having the same issue as described in other negative reviews. The door was already replaced once and I just noticed that the replacement door is experiencing the same issue with the door skin rotting from the inside due to moisture getting between the wood core and the aluminum skin. The original was purchased in Sept 2010 and the replacement 3 years later. Seems with multiple people having the same issue, Anderson would have found a solution to the problem and changed the design. Guess it's cheaper to keep supplying replacements..
August 24, 2016
Rated 1.0 out of 5.0 by Jorge Product without quality and warranty
We have in our house two door like this. One is rusty and bumpy (see pictures attached) and after we get in contact with the customer service, they just said what you can see below.
This is bad, in addition these panels are not offered as a part for replacement. Therefore we have to buy a new door.
Customer Services answers:
1st "We are sorry to learn that the panel is deteriorating but the warranty for door is not transferable. You may refer to the attached file for more information about the warranty."
2nd "The warranty only applies to the original purchaser of the door. The former owner of the house will not be able to file a claim for the door since they do not live on the house where the door is installed anymore.
We are sorry but we are unable to provide you the cost of the panel since it varies. We suggest that you contact Home Depot or other Andersen dealer near your place."
August 27, 2016
Rated 1.0 out of 5.0 by speedracer Poor design, combined with poor workmanship.
O.k....so I know this is not the most expensive aluminum storm door that you can buy, nor is it the cheapest, but over the many thousands of dollars I have spent at Home Depot over the last 20 years, this is easily one of the worst products I have purchased, in terms of quality.
Around the perimeter of the door is a flange piece that encapsulates the interior and exterior surface edges of the door. These pieces are simply flat aluminum edges, which, if you were to accidentally rake the back of your hand over one of them, the edges are sharp enough to skin your knuckles. If you have little kids, you'd want to keep their hands away from the edges of this door. This is just cheap quality....
Installation of the lock set is easy enough. I had the right tools and years of experience with this sort of thing, but the result was nevertheless inexcusably poor. If you try to tighten the mounting screws (from the inside of the door) that holds the inner and outer portions of the lock set together, the outside handle will not rotate correctly. It binds up, won't spring back, and stays in the open position. I have tried everything. Double checked to make sure there is plenty of room for everything to move inside the hole bored through the door, lubricated the mechanism with silicone spray, etc., but the only thing that works is leaving the screws on the inside, loose to the point where they continue to loosen as you use the door, and require re-tightening periodically. I may next consider cutting an 1/8 inch or less off of the square connecting bar that mates up with the front and back. Perhaps it's just a little too long and pushes against the outer mechanism of the lock set, when the two portions are screwed together tightly, causing it to bind. Your guess is as good as mine. In all the doors I've installed, I never ran into this type of problem before.
There was some sort of residue that seemed like it was perhaps a kind of tan colored glue spattered in little spots, all over the outside of the door. Cleaning the door with conventional cleaning solutions wouldn't remove it. Only by using mineral spirits, and carefully scraping the dozens of spots with my thumbnail could most of the spots be removed. This seemed like a pretty unnecessary step to put the customer through.
For this door, there are two. One for the spring latch and another for the lock. They are simply unfinished galvanized steel right angles that not only look bad aesthetically, giving the appearance almost of an afterthought to the kit, but they are also cut in an angular way so as to have pointed corners on them. One can easily imagine snagging clothing on one, were you to brush up against it. This could be solved I suppose by rounding off the corners with a grinder.
Upper Storm Window:
SAVED the WORST for LAST: .As designed, this window will not stay locked in its uppermost position within the track, leaving a gap of daylight between the top of the window and the upper opening in the body of the door. The window will however, slide up higher to a position where it seals properly at the top, but it will not stay there. The reason is that the uppermost slots that are cut into the window track, which the side spring tabs are supposed to lock into, are, by my estimation, cut 3/8 of an inch or more too low. I suppose I could find a way to fill in the existing slots, and using a Dremel, cut some new ones in the positions where they belong. At this point though, I suppose I could have tried to make my own door out of aluminum sheet metal too.....lol.
This is such a poor attempt at making a storm door, that I might have returned it, if I could have found the receipt. Unfortunately, this was part of a an overall porch renovation project that I had to put on the back burner in favor of other projects that became more urgent. As a consequence, this door sat sealed in its carton for many months, so returning it was not an option. I have certainly spent less on aluminum storm doors than this in the past, but I have never experienced these kinds of problems with any of them. And no, the wooden core hasn't started swelling up as some of the other reviewers mentioned, as I just put this door up, and I'm sure that takes some time. Can't wait.....lol. Sorry Emco. I have always gotten good quality from Andersen products, and knew that Emco is owned by Andersen, so I thought it to be a safe bet. I do my best to support American made products from companies like yours, when I can ----but never again!
November 21, 2015
Rated 4.0 out of 5.0 by TLB The doors were special order due to Almond color. The doors were well packaged and avoided any damage. The Oops-proof installation with instruction and various jigs and templates were helpful. While doable, the instructions are a bit complex and took a good bit of time to master for someone not trained in the art or overly familiar with carpentry. The only caution, was that the door color "almond" is on the lighter brighter shade and doesn't match other manufacturers almond color, almost appearing white next to the trims.
October 25, 2016