Rated 4.1 out of 5 by 130
Rated 5.0 out of 5.0 by None Electricity saving is great.
I found the tankless hot water heater very simple to install and it has worked very well in providing plenty of hot water. The 3/4 inch water lines seem to be to large for plenty of hot water. I installed a 3/4 inch shut off on the supply line and needed to close it some to slow down the flow and then we received plenty of hot water. The biggest problem was getting a licened person to sign the warranty card after I had done the install. In Conn a home owner is allowed to install anything in his own home, electrical or plumbing legally, of course with a permit. I felt the requirement to have a licensed person sign the warranty card was a surprise as well a an extra burden. The directions were very clear and easy for anyone to follow.
Mark from Connecticut
September 27, 2016
Rated 5.0 out of 5.0 by MattL Does exactly what we needed for our home...
We live in SW Florida, so our ground water temp was ideal for this model. The KEY to this solution working is having your electrical capacity checked out PRIOR to purchasing. I cannot stress this enough. I fortunately live in a newer home that has 300Amp service, so there was no issues adding this solution into the mix. Not running out of hot water and reducing our electrical bill is a win/win. There are 6 people in my family and this unit keeps up without issue.
May 10, 2016
Rated 5.0 out of 5.0 by James Excellent Water Heater. Perfect choice!
1750 sq ft 2 bedroom 1 bathroom house, dishwasher, washing machine, 4 people. Water heater is totally adequate, and could handle more.
September 20, 2016
Rated 5.0 out of 5.0 by darvind2 ECO-27
I bought the ECO-27 on line. It had a September 19th arrival date, it arrived on the 17th. Since the unit requires special electrical hookup I had an Professional electrician install the wiring and double pole 40 amp breakers. I also had a plumber hookup the Water inlet and outlets. This is required for the warrantee. While we have been using the unit for a week, It has worked as advertised.
It is extremely easy to set the hot water temp. you want. I have set our unit for 120 degrees F. So far we have used the unit with 3 hot water sources going at the same time; Dishwasher, washer, and shower with no loss of hot water.
One unexpected thing was that in our master bedroom shower, it was taking up to a minute or longer for us to get hot water. Now it only takes about 30 seconds for hot water to get to the shower.
If you are planning to buy this unit, be sure to budget for the electrical hookup and pluming also unless your are more of a handyman than I am.
October 4, 2016
Rated 1.0 out of 5.0 by Ecosmart Circuit board
Purchased unit got it installed and circuit board was bad. Even in the troubleshoot guide said follow these step and if get this result it's a bad circuit board. Apparently they have a lot off issues with this. It's there any quality control before its shipped?
August 9, 2016
Rated 5.0 out of 5.0 by dietcokedon great product so far,only been using a few weeks,but plenty of hot water
easy to install,works great. digital temp. setting easy to read and adjust.
August 17, 2016
Rated 1.0 out of 5.0 by HHHMMMM Worked good for 6 months and then it quit
Worked good for 6 months and then it quit. No help from Ecosmart. they could care less about the problem with the unit. I have been on the phone for hours and sent several emails to the point I gave up.
July 5, 2016
Rated 5.0 out of 5.0 by AndrewNguyen Best product ever.
When my old gas water heater tank began leaking, I was so worried "How can I replace it myself?". After browsing Home Depot web site, I read the review of other home owner about the EcoSmart on-demand electric heater, I decided, I am going for it. Connect the unit to the existing plumbing is easy, running the 3 pair of #8 wire plus ground wire to the electric load panel to the back side of the house is a challenge. I managed to pull them through a 1 1/4 inches PVC conduit and terminated to 3 DP 40Amp breakers. I initially set the temperature to 110F but my bath room upstairs has a long plumbing to it, so I settled it to 125F and it has been working wonderfully, my daughter is not complaining of running out of hot water any more.
August 30, 2015