Rated 4.3 out of 5 by 125
Rated 3.0 out of 5.0 by Nancy Not sure I love it yet
I have had this dryer for a month and not sure I love it as much as the washing machine. I keep doing different options for Sensor drying to figure out how to get things dry the first time. It does ok with most things except bulky and towels. I always have to dry the towels a second time even when using high heat and max dryness. Other than that it is a good dryer, fits nicely stacked on the washer. Doesn't seem to shrink things easily so I can dry my delicates on medium heat. (I have to or they won't get dry on low heat the first time). Overall, I'll keep it, just not in love.
September 1, 2016
Rated 3.0 out of 5.0 by MP Great Dryer . . . So-so delivery and installation
The Electrolux dryer is great. Very quiet, many many features, probably more than we will ever use, but we wanted to match the Electrolux washer we bought 2 years ago.
My issue with this experience was the general customer service surrounding it. First, we were prompted to purchase an installation kit that included a vent hose and a selection of power cords. We did so. We then selected a delivery date. The time of delivery was said the be set the day prior to delivery and I would be called. I ended up calling them at 6pm the day before delivery. They mentioned a glitch in the automatic notification system. Well, they must have fixed the glitch, because over the next hour, I got 4 calls from the system.
I was told that the delivery driver would call 30 mins prior to arrival. This did not happen.
When the delivery team came in, they removed the old dryer and said they couldn't install the new one because they weren't allowed to connect to plastic vent hoses. I had left the original vent hose in place because of the tremendous effort it would take to move the washer and replace. I did this because it was the same exact hose that I was prompted to purchase. They said they could leave the dryer in the hall or on the porch. Well, since I didn't win last years Mr Hercules contest, I opted for the hallway ( why was the porch even an option?).
Since they wouldn't install the vent, I had to. I realized after they left that during removal of the old dryer, the vent was torn, meaning I had to replace anyway. When I opened the dryer to remove the packing materials, there sat a brand new rigid metal vent line. Turns out I didn't have to buy the installation kit after all. Why the install team didn't know about it or install it still confuses me. After many cuts, scrapes and bruises, the installation was complete. Only really made difficult by the tight quarters I had to work in, WHICH WAS THE REASON I ORDERED INSTALLATION IN THE FIRST PLACE.
Long story short ( too late) . . . the dryer is great. Go buy one. Home Depot should retool their customer service and installation practices.
July 4, 2016
Rated 1.0 out of 5.0 by EL Would Not Purchase Again
I like to wait a little while before I post a review so that I can really get into the nitty gritty of my purchase. with this, I'm glad I did. The first month or so, I wasn't blown away by the dryer - it constantly doesn't get my loads all the way dry, but I also wasn't displeased necessarily with it either. Now I am. I've had it for 6 months and it's already broken. Would not recommend. Buy something else.
January 9, 2016
Rated 1.0 out of 5.0 by jMichele Don't waste your money
I purchased this set in 2012. Less than 3 years old and I've had to call (and pay for) service on both the washer and dryer. We splurged on this set when we moved into a new house, and I regret it. I had a basic no name washer and dryer for 15 years and never had a service call. On the washer, if you don't make sure all coins and other things are out of the pockets, it will break the washer (I have teenagers so it's almost impossible to guarantee everything is out of the pockets). They dryer's heating element isn't working now, and I have a repair person coming out to fix. I don't run a laundry business with these machines, I wash clothes about once a week for a family of four. Keep looking for a better set.
July 28, 2015
Rated 5.0 out of 5.0 by Jackie R Washer..great features!
I have owned the washer for three months now...never a problem....best I have ever had...will buy another for Fl.
October 18, 2016
Rated 5.0 out of 5.0 by Mr Richard Works like a pro
I've had this dryer for 3 months and am totally impressed. Temperature settings dry exactly as the instruction booklet describes. The steam feature helps eliminate wrinkles. Great choice to go with my Electrolux washer.
September 22, 2016
Rated 4.0 out of 5.0 by airedalemama Great job of cleaning
I bought a pair about 2 months ago. The laundry is the cleanest I have ever had. They cost more but I am glad I purchased them. The only thing that is a little difficult is that you have to press the silver know just right to get them to open. I wish they had a different type of handle. Overall, very satisfied. Washer is quiet even though I have them stacked.
August 11, 2016
Rated 4.0 out of 5.0 by Piedmont Parc Very Quiet
Bought the washer/dryer about a month ago. So far, very pleased with the products. They are very quiet; balanced and have great features. Both are good products and value. Before I purchased them I did my research, and read many reviews the gave these product a very poor rating. I don't agree so far I am very pleased with my purchase.
July 13, 2016