Rated 2 out of 5Â by 2
Rated 1 out of 5Â by Dennis DONT BUY
Electrolux Builtin convection oven/microwave
Bought an entire Kitchen of new Upgraded upper end Electrolux appliances Right out of the box the Freezer leaks water, Repair man came and fixed . The Higher end Dishwasher will ONLY dry if you use the liquid Jet Dry, they dont tell you that before you buy. Worst is the Brand new Convection oven/ Microwave wont heat . Its been 11.5 weeks and still no fix or replacement by Electrolux. at week 4 of waiting , I found out the repair company they hired never even orderd the part. 1 was a sensor for the door , other was the entire control panel with all the buttons. A week later Electolux sends another company out and 2 weeks after that I called and again the repair company had never even ordered the parts. Ive called counttless times and spoken with customer care, supervisers and uppder management only to get the same brush off that they will not send out a replacemnt, must be repaired by tech. I was told by customer care that if they get 2 companies that cant fix they will replace. 48 hours later supervisor out of Georgia Matt says they DONOT replace any broken units. Again they send out another company. The 3rd company says the same thinbg. 3 weeks after they come out still no fix. I now find out the parts they need arent and have not ben availiable. If they arent avail then why not send out a replacement unit? So now we are at week 11.5 with no microwave. I have 2 young children and a 22 month old baby . WE NEED OUR MICROWAVE. I cant believe I cannot get a replacement or a part to fix I will NEVER buy Electrolux nor will I EVER Recommend them to a freind. Oh just 2 days ago water leaks from the dishwasher door onto my new wood floors . That repair man comes out today . Hopefully they will have parts avail for him to fix or I guess Ill just live w a towel stuffed under the door when I use it Microwave Model # EW30SO60LS Electrolux Convection oven/ Microwave
May 13, 2014
Rated 3 out of 5Â by miker104 NOT AN OVER THE RANGE MICROWAVE!
Title says OVER THE RANGE and buried in the text is that it is a built in! Please change the title to say Built In!
December 19, 2012