Rated 4.2 out of 5 by 17
Rated 4.0 out of 5.0 by Fordtbird Vent free gas fireplace
The Unit was shipped on time and in good condition. The assembly was simple and directions though simple did provide the infomation needed. There was no information on how to attach the unit to the wall but it was a simple problem to resolve. The color of the cabinet was different than the picture but was acceptable. Also the cabinet was about 2 inches shorter than shown in the specifications. I purchased this unit because I thought it was a flat fit to the wall. The picture showed it to be flat but it was not. The top had a 45 degree cut on each end and the bottom trim also. I think it should be pointed out that it is not a flat fit. I had a problem getting the pilot light to light and call help line and it was resolved. I had not push in hard enough on the control. You do need to give it time for the gas to fill the new lines as it pointed out in the instructions.
October 20, 2015
Rated 4.0 out of 5.0 by Pleasedcustomer1 great looking fireplace
Just receieved fireplace a few days ago. Was out of stock at home store so item was shipped from manufactor to home. Fireplace was packaged good and quality of fireplace was better than expected. Have an appointment for professional to come hook up fireplace within next couple of weeks. Will post again for heating review but as of now for quality and looks, very pleased.
September 25, 2015
Rated 5.0 out of 5.0 by HomerGJr I had trouble getting the Mantel instructions in English but was able to work my way thru the Spanish. I have been delighted with the Fireplace. It looks great in my basement Den and is extemely efficient in providing a comfortable heat. It has totally impressed everyone, friend and relative, who has seen it and experienced it's operation. My only complaint is that the Home Depot web site shows that the price has been reduced by $140.00 since I made my purchase in December. Of course, if I win a $250 gift card it will assuage my hurt considerably.
January 25, 2010
Rated 4.0 out of 5.0 by Couch Very nice but no blower on this model
It's nice should have a blower for the money! They broke the corner mount in delivery
August 5, 2014
Rated 5.0 out of 5.0 by daddub1 Awesome !!!26 In. Vent Free Fireplace with Mantel
AWESOME!!!No other words to use here.I bought this a few months ago.Delivered by UPS,the box was pretty ripped up and I expected a problem,Not so,there was no damage,it took around 45 min.to assemble.Had it hooked up to the natural gas line by my plumber.Let me tell you this thing kicks,throws awesome heat,looks great,and well worth the money.I was lucky to get it on sale but would have paid more after seeing in action.Awesome fireplace!!!!!
April 1, 2010
Rated 4.0 out of 5.0 by 256Pastor Nice fireplace at a great price
I bought this fireplace online delivery was great,in a matter of days i recieved my order.Shipment was delievered with boxes tore up.It was a little hard to put it together only had instructions in Spanish.But got thru it.It has a bad smell for about 8 hrs.I would recommend it to anyone how needs a main source or back up heat.My gas man that installed says it seems great for the price had a little with lighting it the first time.Hope this helps you.
February 2, 2010
Rated 5.0 out of 5.0 by RTJ18175 Second best purchase to heat my entire 2000 sf home
It took no time to assemble, but this is my second. I moved into a electric heated house and before I received my first bill installed my gas fireplace. I have never had it to maximum output (26,000 BTU)
Would not be without one. Best of all a glass of wine tastes much better.
February 7, 2014
Rated 2.0 out of 5.0 by topps not happy with it
We ordered one of these on line and when we got it, we assembled it per the instructions. It took some time to burn off the smell of it being new. Okay with that but it still didnt' seem right and we called a furnace company to check it out. The guys took a carbon monoxide detector to the exhaust of it and it started beeping quite a bit. It was putting out so much CO that we called the Depot and returned it to the store. :(
July 22, 2010