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Discontinued

Emberglow

Model # BVFM18NL

Internet # 100672690

Store SKU # 589133

Benton Oak 18 in. Vent-Free Dual Fuel Gas Fireplace Logs

This item has been discontinued.
The Home Depot no longer carries this specific product.

$184.00 /each
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PRODUCT OVERVIEW

Model # BVFM18NL

Internet # 100672690

Store SKU # 589133

The Emberglow Benton Oak 18 in. Vent-Free Gas Log set has a 34,000 BTU's heat output providing up to 1100 sq. ft. of warmth for your household. The 6 highly detailed, hand-painted logs made of refractory cement provide a realistic look. This small-sized set is vent-free and fits in most fireplaces.

  • Dual fuel burner and can be operated on either natural gas or liquid propane
  • Item ships from manufacturer pre-set to liquid propane, please follow the simple steps listed in the manual for conversion to natural gas
  • Vent-free logs can be used whether or not you have a chimney
  • Approved by CSA as an unvented heating appliance
  • 100% carbon monoxide and oxygen depletion safe
  • Safety pilot light and oxygen depletion sensor included
  • 99% energy efficient

Info & Guides

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SPECIFICATIONS

Dimensions
Log Size (In.) 
18 
Product Depth (in.) 
11.5 
Product Height (in.) 
14 
Product Width (in.) 
20 
Details
Features 
Oxygen Depletion System 
Fuel Type 
Dual Fuel (NG & LP) 
Product Weight (lb.) 
50 lb 
Returnable 
90-Day 
Vented or Vent-Free 
Vent-Free 
Warranty / Certifications
Certifications and Listings 
CSA Certified 
Manufacturer Warranty 
All logs and burner assembly systems are for three years. Pilot, valves and thermocouples are 1 year. 

CUSTOMER REVIEWS

Rated 2.3 out of 5 by 43 reviewers.
Rated 1.0 out of 5.0 by fireplace Have no idea how it works. Sent one with a hole in gas valve February 3, 2015
Rated 4.0 out of 5.0 by Logs did not work at first We ordered these online for home delivery. Very convenient and all went well until I went to light the gas logs. The logs were only 1/2 set up for natural gas. This was on a Saturday. so no one at their call center. I recall the distributor had called me and ask me to specify if I wanted natural gas or propane. I told them we needed natural gas. Once the logs were installed and checking the gas connections , the pilot would not light.... after several hours and then of course rereading the installation book. I discovered that there are two adjustments needed to change from propane to natural gas. Only ONE adjustment had been done. Logs working now and am pleased with Homer Depot. The distributor needs to be made aware of there error. December 23, 2014
Rated 1.0 out of 5.0 by Pilot quit working after two hours of operation My logs were professionally installled today. They worked for two hours and went out. The pilot light wouldn't reignite with the ignition switch and wouldn't stay lit when lit with a match. Very disappointed. Will have to call the installer back, spend more money and probably have to return the set to the store. This was a bad experience already. December 1, 2009
Rated 1.0 out of 5.0 by DO NOT BUY I bought this log set on Monday and had it installed in a short amount of time, so I give it good marks for easy installation. However, the pilot light went out and wouldn't stay lit, so I took it out and brought it back to Home Depot who replaced it with no problem (or receipt) on Friday. One hour after starting the new logs, the fire went out and wouldn't come back on again. AGAIN the pilot light would light when pushed in, but wouldn't stay lit, thus...no fire! After reading all the other reviews and now having 2 defective units in a row I would seriously say STAY AWAY FROM THESE! I have installed gas logs in every one of my last 3 houses before this one and they are all still working without a problem. I got them all from Lowes, who does not sell Emberglow products. I guess I will have to pay a little more and get some that actually work. November 23, 2013
Rated 1.0 out of 5.0 by Dissatisfied Before the thermocouple completely stopped working, the unit was fair. It took a full minute to "warm up" the pilot to the point where it would stay lit and ignite the rest of the unit. Sometimes up to 5 minutes. Once lit, mine never shut off on it's own, and it seemed to produce good heat. Within one year the thermocouple stopped working, so no matter how long you sat there with your finger depressing the pilot button to heat it up, the pilot would NEVER stay lit. I'm in the process of replacing this unit now with a simpler one. The pilot/thermocouple sensor set-up is unecessarily complex and prone to issues. January 30, 2011
Rated 5.0 out of 5.0 by Great product! stores were sold out, but we ordered online from Home Depot. Fast and easy. Installed in a matter of minutes and warms the whole house. January 20, 2015
Rated 1.0 out of 5.0 by Horrible Quality The first set we bought was defective in that it would not allow any gas flow through the unit whatsoever. We bought a second set and it had a defective pilot light which would not allow the logs to actually fire up. We will not buy any product from EmberGlow due to the horrible quality of these products. November 3, 2012
Rated 1.0 out of 5.0 by Terrible logs Purchased product because of price. Paid to have installed. Problems with pilot light. Worked for one hour and the whole system went out. Pilot light would never work again. Had to take them back. Not worth the time and expense. November 9, 2012
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