Model # BVFM18NLDC

Internet #100672690

Store SKU #589133

Emberglow Benton Oak 18 in. Vent-Free Dual Fuel Gas Fireplace Logs
0761644501833

Emberglow

Benton Oak 18 in. Vent-Free Dual Fuel Gas Fireplace Logs

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Product Overview

The Emberglow Benton Oak 18 in. Vent-Free Gas Log set has a 34,000 BTU's heat output providing up to 1100 sq. ft. of warmth for your household. The 6 highly detailed, hand-painted logs made of refractory cement provide a realistic look. This small-sized set is vent-free and fits in most fireplaces.

  • Dual fuel burner and can be operated on either natural gas or liquid propane
  • Item ships from manufacturer pre-set to liquid propane, please follow the simple steps listed in the manual for conversion to natural gas
  • Vent-free logs can be used whether or not you have a chimney
  • Approved by CSA as an unvented heating appliance
  • 100% carbon monoxide and oxygen depletion safe
  • Safety pilot light and oxygen depletion sensor included
  • 99% energy efficient

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Customer Questions & Answers

2 Questions3 Answers

Customer Questions & Answers

Benton Oak 18 in. Vent-Free Dual Fuel Gas Fireplace Logs
Benton Oak 18 in. Vent-Free Dual Fuel Gas Fireplace Logs

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2 answers

thermistat

This question is from Benton Oak 18 in. Vent-Free Dual Fuel Gas Fireplace Logs
Asked by
lake orion, michigan
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October 22, 2015
I wish to be able to set a thermostat and have the fire place insert turn on or off automatically based on room temperature. can this be done?
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Answers (2)

Asked by
vinton,va
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December 8, 2015
Answer: 
yes it cost little more little hard to hook up
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October 23, 2015
Answer: 
Not with this particular set (BVFM18NL). This is a manual valve which means it has a control knob that adjusts the flame height. You may want to consider model OVT22NG or LP based on your gas type.
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1 answer

can i get blower with this model gas logs

This question is from Benton Oak 18 in. Vent-Free Dual Fuel Gas Fireplace Logs
Asked by
atl ga
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September 14, 2015
what blower is compatible with which model gas logs
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Answer (1)

September 16, 2015
Answer: 
Blowers do not typically come with gas logs; But they can be accessories with the firebox insert that logs go into. The question is...do you have a "circulating" firebox that will accept a blower. We offer a blower (BL-101) but it must be compatible with your fireplace insert...not necessarily any gas logs. I hope that helps.
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Customer Reviews

Benton Oak 18 in. Vent-Free Dual Fuel Gas Fireplace Logs is rated 2.4 out of 5 by 44.
Rated 1 out of 5 by from Pilot quit working after two hours of operation My logs were professionally installled today. They worked for two hours and went out. The pilot light wouldn't reignite with the ignition switch and wouldn't stay lit when lit with a match. Very disappointed. Will have to call the installer back, spend more money and probably have to return the set to the store. This was a bad experience already.
Date published: 2009-12-02
Rated 1 out of 5 by from Dissatisfied Before the thermocouple completely stopped working, the unit was fair. It took a full minute to "warm up" the pilot to the point where it would stay lit and ignite the rest of the unit. Sometimes up to 5 minutes. Once lit, mine never shut off on it's own, and it seemed to produce good heat. Within one year the thermocouple stopped working, so no matter how long you sat there with your finger depressing the pilot button to heat it up, the pilot would NEVER stay lit. I'm in the process of replacing this unit now with a simpler one. The pilot/thermocouple sensor set-up is unecessarily complex and prone to issues.
Date published: 2011-01-31
Rated 1 out of 5 by from Horrible Quality The first set we bought was defective in that it would not allow any gas flow through the unit whatsoever. We bought a second set and it had a defective pilot light which would not allow the logs to actually fire up. We will not buy any product from EmberGlow due to the horrible quality of these products.
Date published: 2012-11-03
Rated 1 out of 5 by from DO NOT BUY I bought this log set on Monday and had it installed in a short amount of time, so I give it good marks for easy installation. However, the pilot light went out and wouldn't stay lit, so I took it out and brought it back to Home Depot who replaced it with no problem (or receipt) on Friday. One hour after starting the new logs, the fire went out and wouldn't come back on again. AGAIN the pilot light would light when pushed in, but wouldn't stay lit, thus...no fire! After reading all the other reviews and now having 2 defective units in a row I would seriously say STAY AWAY FROM THESE! I have installed gas logs in every one of my last 3 houses before this one and they are all still working without a problem. I got them all from Lowes, who does not sell Emberglow products. I guess I will have to pay a little more and get some that actually work.
Date published: 2013-11-23
Rated 1 out of 5 by from Terrible logs Purchased product because of price. Paid to have installed. Problems with pilot light. Worked for one hour and the whole system went out. Pilot light would never work again. Had to take them back. Not worth the time and expense.
Date published: 2012-11-09
Rated 1 out of 5 by from Very poor piece of merchandise We bought this set yesterday. We were not advised that there was a set of connections available for it, so after 4 trips to the hardware store to find the right size parts, we finally got it installed. my husband is a master plumber. We got it to light and it stayed lit about 2 minutes. It went out and we were never able to even get the pilot light to stay on. Of course, the "technical support" was closed until Monday. This was Friday evening! A very poor piece of merchandise to be sure. We will be returning it to the store this morning......I would give it no stars if that option was available.
Date published: 2013-11-09
Rated 5 out of 5 by from Great Gas Log Set I ordered it about two weeks ago, received it within 2 days. Very fast shipping I must say. The product was great! A little smaller then what the website said although, but worked perfect for me. It’s almost about 17 inches on the back, about 10 inches wide and about 14 inches tall. I installed this in a mobile home's small wood fireplace, and am very happy with it. It puts off a lot of heat, and heats the main rooms in a 2000 something sq. ft. mobile home pretty well
Date published: 2009-12-27
Rated 4 out of 5 by from Logs did not work at first We ordered these online for home delivery. Very convenient and all went well until I went to light the gas logs. The logs were only 1/2 set up for natural gas. This was on a Saturday. so no one at their call center. I recall the distributor had called me and ask me to specify if I wanted natural gas or propane. I told them we needed natural gas. Once the logs were installed and checking the gas connections , the pilot would not light.... after several hours and then of course rereading the installation book. I discovered that there are two adjustments needed to change from propane to natural gas. Only ONE adjustment had been done. Logs working now and am pleased with Homer Depot. The distributor needs to be made aware of there error.
Date published: 2014-12-23
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