Rated 4.5 out of 5 by 178
Rated 3.0 out of 5.0 by Butch fireplace ceramic logs and lighter
One of the cast iron support pieces was miscast. we had to contact them for a replacement which meant we had to bring the plumber back for a second time. Poor quality control
July 19, 2016
Rated 5.0 out of 5.0 by GasLogDude Good looks for a reasonable price
I wasn't sure if I would like gas logs but at the price I felt that there was little to lose trying them. The package arrived and everything was in excellent shap as the box was well packed. I installed them myself and I feel that any reasonably handy person could do this. Placing the "glowing embers" rock wool was not too difficult but I found that I had to light the fire, look at how the embers were working and then readjust them until I was satisfied with their appearance. The logs themselves look pretty good. I find that keeping the spark screen closed when the fire is lit makes it look more realistic. The only thing missing is the crackling wood sound.
Overall, I am more than satisfied with this product.
February 12, 2015
Rated 5.0 out of 5.0 by bldrlady Great product
A little challenging to install but the unit was a quality product
April 5, 2016
Rated 4.0 out of 5.0 by Harley Just fine
Works good , good price, I shopped around and am happy. Great price. I didn't believe other reviews on difficulty of placing logs, but it is true. After I installed the included metal side supports on included log grate/rack, I gave up using directions for log placement and just pulled up color photo on computer and looked at it and replicated. Logs have turned white and black in middle where fire is hottest, but it is ok cuz looked like burned wood and ash. I was hoping I could arrange logs to make wider than 18 inches but you can't really. Definitely max 18 inch wide with flames mostly in center 12 inches or so
March 29, 2013
Rated 5.0 out of 5.0 by Alex Great!
I love this one! It's cheap, simple and very effective. Installation was very simple. The only problem was the absence of ember glows and manual in the package. Two logs were slightly damaged, but you cannot really see it, while logs are placed in the fireplace.
No one understands, that this is gas logs, and the wood is not real. Such effect is available with ember glows. The only unreal thing is that logs are not burning. )) The fire is very beautiful, while turning the gas valve on the low flow. It is good idea to have a decorative gas valve with a key next to fireplace. You can find one here, on Amazon.
Also, the gas tube was short, so I had to get one from the local store.
December 26, 2015
Rated 5.0 out of 5.0 by Smokey Excellent value!
I have found this to be an excellent product. Since a pilot lit, remote and thermostatically controlled gas log is useless during a power outage, I wanted the basic gas log. This product has fit the bill exactly as I wanted and expected.
The set came complete and without damage. I found the install instructions to be comprehensive and easy to understand. We use our log almost every evening here in SD and find it helps create a warm and homey atmosphere. The dual burner generates plenty of heat with the valve at 1/4 open.
I'd definitely recommend this unit to any home handy person.
December 1, 2012
Rated 5.0 out of 5.0 by FlemFlam Beautiful and Functional
The logs and ember were for the fireplace at my rental property. The tenant was so happy with the beautiful fire they made that she wanted to share with me how beautiful the fireplace looked with the logs and embers I had sent. She sent the attached photo.
January 16, 2015
Rated 5.0 out of 5.0 by Bf As expected
Arrived earlier than expected but the description was accurate. I installed the product and am pleased with it. I've used the logs numerous times. Best of all, my wife is satisfied with it. That's really all that matters anyways.
March 1, 2016