Rated 4.2 out of 5 by 63
Rated 4.0 out of 5.0 by rmslk Very nice kit
The product arrived a day early. A couple items were missing: pipe thread sealant and the washer & locknut assembly. After replacing them the assembly went without a hitch. Also, a corner of the largest 'log' had a chipped corner; fortunately the missing chunk faced the rear and can't be seen, and the piece that broke off looks great in the front like a piece of wood that burned off. The hardest part was removing the existing gas pipe cap inside of the fireplace, after 15 years of wood fires. I was concerned about previous reviews stating that there wasn't enough glowing embers to cover the entire burner pan, so I purchased an extra bag. I'll be returning the extra bag as there was more than enough supplied to cover the whole pan (be patient and use small pieces to cover the entire area; I actually had some left over). All in all a nice product, and it even warms the family room!
January 13, 2016
Rated 5.0 out of 5.0 by bettyjo We love it!
Our first but we love it.
overall putting the set together with the pipes and buying extra pieces to fit our home was a little confusing but OVER all would do it all over again!!
So nice to start the Fire- have real wood look and heat but yet not mess to clean up!
February 11, 2015
Rated 4.0 out of 5.0 by ksh Easy and good value
Product was good overall. Good value. Had one broken log so I cemented back together.
March 1, 2016
Rated 4.0 out of 5.0 by EnjoyTheFlicker Great addition to any home
I had been looking for a gas log set for my (new construction) home for a while. I came across this set and the price was extremely competitive with other sets I had seen.
The delivery was prompt, all of the logs were very carefully wrapped and look very good both individually and once set up in the fireplace. I was able to install the set within an hour (once I bought a pipe wrench to remove the existing gas starter pipe). I also used two of the smaller log pieces to "hide" the pipe coming out of the wall.
Two minor complaints on this set. First, the aluminum tube that comes with the set is quite tricky to bend (I had to try about three times before getting it to shape properly). It would have been useful to get a 90 degree angle connector for the pipe that comes out of my wall to make the set "fit" a bit better. I may get this later on.
The other issue is that I'm seeing parts of some of the logs turn very black with soot. I'm not sure if this is how the set is designed, but I wasn't expecting this. The soot makes the logs look a bit more "real," but this hides a lot of the painted detail that I liked about these logs.
Overall, I would highly recommend this set, our fireplace has now become a gathering spot in our home and the backdrop of a number of family photos!
December 30, 2014
Rated 5.0 out of 5.0 by Spring Great- even for first timers!
We installed these gas logs on our own, after never having owned a gas log set. The set is beautiful and we couldn't be happier. Make sure to check other resources to determine how large your logs should be, in relation to your fire box. We would have ordered a smaller size, but research led us to this size and it fits perfectly.
May 30, 2013
Rated 4.0 out of 5.0 by DRB Nice addition to our living room
Many steps, but relatively straightforward to install. Works great, love the embers and crackling. Installed to try this set out before installing an identical set in our second fireplace. . .which we'll be doing soon!
January 12, 2016
Rated 1.0 out of 5.0 by Stuart Not as pictured
Do you see the picture that shows this product as a nice looking pile of burned logs? That is not what you get. That is what I wanted, but not what we got. I settled with what we received but am not happy. Hopefully I can return this without the original packaging.
January 12, 2016
Rated 4.0 out of 5.0 by AntC Nice product. Meets expectations
Great product. Looks really nice. Has all the items needed to install.
January 14, 2014