Rated 2.5 out of 5 by 22
Rated 5.0 out of 5.0 by Devintrump Would buy again
After reading reviews of how the directions are bad, I reluctantly ordered this product. I received it before I was supposed to And it was easy to install.
March 15, 2016
Rated 1.0 out of 5.0 by JR STAY AWAY!!!!
Do yourself a favor and stay away from this valve..If i ordered this with reading all the reviews that would be on me. I wish my neighbor had me look for her first because i would never recomend this valve! Instructions are so bad just through them out... HOME DEPOT.com should update the web page for this valve and make sure people know that the valve DOES NOT COME ASSEMBLED, and not as pictured either, making a hour job into a 2-3Hour job. If it was up to me i would be sending this back but my neighbor just wants her fireplace back so until we get a different valve this will have to do
December 4, 2015
Rated 5.0 out of 5.0 by BCRICH Necessary if you don't want to light your gas logs each time with a match or lighter.
Had to replace my gas logs with a new set. This was purchased as an accessory to the new log set. Installation was pretty straight forward an simple.
December 8, 2015
Rated 3.0 out of 5.0 by Firemangreg Instructions bad, but overall a good value if you know what you're doing.
The price is great, but the instructions are not helpful at all. I've done all my own gas lines and appliances, and this valve was the only one that was confusing. It doesn't even tell you which way is in and which way is out. It also doesnt tell you how to remove the valve handle to put an extension on, like all the valves from other suppliers like Northline. It was a good price, about half the others. Quality seems fine. Haven't used it enough yet to see if the metal shroud is enough to protect the valve with a hot log set. If they had clearer instructions that weren't a bad photo copy of a hand written drawing, I'd have a different rating for sure.
March 6, 2012
Rated 1.0 out of 5.0 by JayAndMel Junk
Installed this for my friend. She picked up the emberglow vented gas log kit as well (equally junky). Well, the instructions referred to parts that were not packaged and they also referred to parts that were definetly packaged but completely mislabeld. Instructions were completely out of order. Following the instructions puts you in a situations where you have to back track and disassemble a piece or two in order to make the thing work. The aluminum tubing that is provided is shoddy and could easily be perforated (not good with gas!!). Took me several hours to put it in a really doesn't work that well. Thinking about ripping it out and taking it back.
December 28, 2009
Rated 1.0 out of 5.0 by Ron8256 I wouldn't recommend these following model numbers that follow in the review !!!!
Model# cvs303 lp/ng safety pilot kit for vented log set
Model# acc18 vermiculite
Model# bro24ng burnt River oak 24-inch vented dual burner natural gas fireplace logs
these are the parts home Depot said are what I needed to assemble setup my natural gas fireplace insert.
first off it arrived 8 days after the promised ship date. I consider myself fairly knowledgeable person when it comes to plumbing, Electrical and assembling things together.but this natural gas fireplace insert baffled me. The listed parts we're not the same as pictured. The assembly instructions went by ABCD steps there was no D,F,G step it just skip them the printing so small you had to use a magnifying glass to read the instructions and they were very incomplete. finally I threw in the towel and called local plumbing company it took 2 Master Plumbers to figure it out. if we were ever to get another fire place insert natural gas type I would spend the extra money and get a completely assembled 1 are at least one that I could look at to make sure I could figure it out in the store I would not buy another one from Home Depot online. The only thing that would even come close to making this fair would be for Home Depot the split the installation and assembly charge and we know that will not happen I like Home Depot I like their salespeople but I will never buy anything like this again from them. Thank you Ron Richmond
December 16, 2014
Rated 1.0 out of 5.0 by frank DO NOT BUY
the gas control valve threads were 5/16" 24, and the thermocoupler that connects to is was 5/16" 28. Unbelievable lack of Quality Control!!!
November 3, 2014
Rated 1.0 out of 5.0 by ArmedMikeQ Junk
Junk. Do NOT waste your money. It does not come assembled. Too many other sellers and manufactures have sets coming fulling put together.
September 30, 2014