Model # MVFT24NL

Internet #100672694

Store SKU #589835

Emberglow Melbourne Oak 24 in. Vent-Free Gas Fireplace Logs
0761644502434

Emberglow

Melbourne Oak 24 in. Vent-Free Gas Fireplace Logs

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Product Overview

Highly detailed and hand-painted, the Emberglow Melbourne Oak 24 in. Vent-Free Gas Log Set comes with 7 refractory cement logs. Providing up to ,1300 sq. ft. of warmth for your household, it has a heat output of 32000 BTUs/hr. The vent-free design offers heating efficiency without the need to vent the fireplace. The thermostat control keeps constant room temperature, keeping the room warm and comfortable.

  • Dual fuel burner to allow for operation with either natural gas or liquid propane
  • Vent-free logs can be used whether or not you have a chimney
  • Approved by CSA as an unvented heating appliance
  • 100% carbon monoxide and oxygen depletion safe
  • Safety pilot light and oxygen depletion sensor included
  • Thermostat control keeps constant room temperature providing warmth and comfort
  • 99.9% energy efficient
  • Recommended 100lb LP tank minimum if using with Liquid Propane gas

Info & Guides

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Specifications

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Customer Questions & Answers

Our home has a two sided fireplace and we wanted to purchase one of your gas log sets. which set would accommodate our need.

Asked by: Calvin
Hello Calvin and thanks for your question. Unfortunately we do not currently offer a log set for dual-sided fireplaces. We hope to have this available in the future.
Answered by: Sure Heat Product Expert
Date published: 2016-12-06

Home Depot installation

can I pay someone to install this Home Depot can recommend I'd like to buy it with gas my home has in Denver Colorado butt I'm not comfortable with gas do you have technicians that I can schedule an installation with
Asked by: Alexlgago
Hi Alexlgago, unfortunately we are not able to provide an installation estimate as each project and customer are different and price can vary somewhat. Additionally, the Homedepot.com does not offer an installation to be added to the item. However, you may be able to find a Home Depot recommended professional in your area at proreferral.com. Please visit proreferral.com or call 1-855-723-2266 for further assistance with this particular project inquiry. We appreciate your business and look forward to serving you in the future. Thank you for shopping Home Depot! www.proreferral.com/
Answered by: THDSupport
Date published: 2016-11-15

How many BTU's or what size room will these heat? My room is only 416 Sq. ft. However it is not...

How many BTU's or what size room will these heat? My room is only 416 Sq. ft. However it is not a closed off room. Is open to kitchen and entry . Would these be appropriate for me?
Asked by: Babygirl
Hello BabyGirl, This log set produces up to 32,000 BTUs which would be plenty for your room size. It states to heat up to a 1000 sq. ft. room.
Answered by: Sure Heat Product Expert
Date published: 2016-10-27

Lighting the whole distance on the tube in front of the logs.

I have had my logs approximately five years. This year the long aluminum tube that lights up in front of the logs does not light all the way with the pilot light. I have to use a small butane flame starter to make sure it lights the whole way across in front of the logs. What needs to be done to correct this? Thanks , Harvey
Asked by: Harvey
Sounds like you may have some dust particles blocking the gas tube. Suggest using a vacuum or can of compressed air to clear out those holes throughout the burner tube. If that doesn't work, you may try the main air intake next to the main valve. customer Service could walk you through it if you need assistance (800-229-5647).
Answered by: Sure Heat Product Expert
Date published: 2015-12-18
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Customer Reviews

Melbourne Oak 24 in. Vent-Free Gas Fireplace Logs is rated 3.1 out of 5 by 42.
Rated 1 out of 5 by from Did not operate, terrible customer support. Why can't a manufacturer offer decent installation instructions? These did not offer any kind of real info, per the customer rep, who put me on hold each time to check with her supervisor. Think this one is going back to depot.
Date published: 2016-11-01
Rated 5 out of 5 by from Good Work and look good . Put out great heat look good in cabin
Date published: 2017-01-10
Rated 5 out of 5 by from Great Logs - Great logs, just note that they ship from the factory configured for propane use. If you're using with Natural Gas be sure to look at the instructions to make sure you correctly; 1) Adjust vent for NG 2) Correctly adjust set screw 3) Push in selector plate and turn for NG setting (This unit ships with two pilot lights, one configured for propane, the other for NG - when configured for NG you will see some combustion coming from the propane pilot) Also make sure that you cut and move the thermostat that is zip tied to the bottom of the unit, otherwise it will turn down back to the pilot greatly confusing you. . . .
Date published: 2014-01-24
Rated 3 out of 5 by from Good product, horrible install instructions Would have been a five star rating, but I ran into the same problem that a number of other folks ran into, which involves the flames occasionally shutting off about 5 minutes after you power the set on. The instructions fail to mention cutting the zip tie and uncoiling the copper line on the bottom of the log set. This is the heat sensor which thinks the set is overheating as soon as you turn the logs on. This sensor must be removed outside of the fireplace. With this done, I'm now actually hoping to get some use out of these logs rather than just frustration.
Date published: 2013-11-05
Rated 5 out of 5 by from Good natural gas blue flame heater Our vent free gas log set was purchased online and shipped to us. It was well packed and nothing was broken or missing. The flexible gas line was not long enough so we had to buy a 3 ft gas line. My husband did not have a problem installing the log set. He converted it from propane to natural gas according to the instructions. The instructions also said there would be an odor when burning while the ceramic logs cured - THERE WAS A RATHER STRONG ODOR THE FIRST DAY. Our main confusion was that the instruction book did not say the flame would be blue if using natural gas. I checked with our city gas company and they said the flame should be blue if there is no carbon dioxide, and they add an odor to natural gas for safety reasons which I notice slightly when the log set is burning. The thermostat works great and saves the central heat from coming on when we are just using the livingroom. Heat is not lost up the chimney with this vent free log set - just no yellow flames.
Date published: 2010-03-25
Rated 4 out of 5 by from Melbourne Oak 24" Ventless Gas Fireplace Log Set Not too hard to install, if you already have gas running into the fireplace. I had some trouble figuring out where some of the logs were supposed to go because the pictures with the instructions were too dark to clearly see the proper placement. When I called the manufacturer; they emailed me a pdf file with clearer pictures. Also, the unit comes setup for propane, so you have follow the instructions to reverse the orifice and modify the air intake (instructions could have been a little clearer on the latter). Whole install probably took about an hour since I am rather methodical about reading instructions, etc. Poorly packaged; one major log broken. Manufacturer didn't hesitate sending me a replacement; must be used to the complaint. The pilot took every bit of the 30 seconds it says you have to hold in the valve until the thermocouple was sufficiently heated for the pilot to stay lit. Gives off substantial smell first day of operation, so I would leave the flue open until the breakin is completed. Works great. I love the way it shuts off itself when the desired temp is reached then comes back on when the temp. drops. Have had it running 3 weeks straight since installed. Has greatly reduced the running of my low efficiency central furnace. Hoping for big gas savings. If nothing else, my wife no longer complains about being cold.
Date published: 2010-02-20
Rated 5 out of 5 by from Used all winter Replaced my old gas log set that required the flue to be open, and so sent 90% of the heat and my money into the atmosphere, I installed this set in about 30 minutes. (Hint: READ the instructions!) Make certain you set this up properly to what fuel you have installed, i.e. propane or nat gas. Burn the logs on high with your flue open for awhile, (read: hours) to get rid of the "chemical smell" or to "cure" the concrete logs. After that, I shut my flue, set the thermostat, and WOW, it heated the north end of the home good! The floor space on the first floor is about 1,800 sq feet. The room it was installed in had two exterior doors (one "door" is actually two...french doors, to the back yard, other is a normal exterior door to the front yard) and a door to the garage, all drafty, about 30 years old. I am buying another one for my living room (opposite side of the home) and I know atleast 2 others that have purchased these and love them. Few products are worth the money you pay, most don't work 100% as advertised, but I think this one is one of them. Never had a problem with flames going out. (product set to proper fuel?) and I dont think any gas fire place can hold a candle to the looks, smell and feel of a real wood fire. But this one is alot CLEANER, more efficient, and looks ok to me. I have owned this product for atleast 3 months, and it has been "on/running" 24/7 with no issues.
Date published: 2010-02-02
Rated 5 out of 5 by from So Far So GOOD Installed my logs on Friday night. Left on for awile , went back to check, no heat at all, just flame. Got up the next morning turned on waited for the heat. No heat. Later that afternoon after being mad all day, deceided to make sure I did all the steps like I was supposed to. Noticed the FLU was open......Shut flu, DUMB, DUMB..... HEAT Wave.....AWESOME....Very satisfied
Date published: 2013-10-21
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