Rated 3.2 out of 5 by 39
Rated 5.0 out of 5.0 by lemondadeguy Great Logs -
Great logs, just note that they ship from the factory configured for propane use. If you're using with Natural Gas be sure to look at the instructions to make sure you correctly;
1) Adjust vent for NG
2) Correctly adjust set screw
3) Push in selector plate and turn for NG setting (This unit ships with two pilot lights, one configured for propane, the other for NG - when configured for NG you will see some combustion coming from the propane pilot)
Also make sure that you cut and move the thermostat that is zip tied to the bottom of the unit, otherwise it will turn down back to the pilot greatly confusing you. . . .
January 24, 2014
Rated 5.0 out of 5.0 by colby Well worth it
Was easy to assemble and works as expected. Heats up a living room 27'x18' with 16' ceilings pretty quickly. Built in thermostat is a plus and the wife loves the fact it has a built in igniter.
February 3, 2015
Rated 5.0 out of 5.0 by ElleDee Product Delivers and Impresses!
Ambiance. Warmth. Beauty! GREAT buy! Recommend! :)
January 6, 2015
Rated 3.0 out of 5.0 by GasLogUser Good product, horrible install instructions
Would have been a five star rating, but I ran into the same problem that a number of other folks ran into, which involves the flames occasionally shutting off about 5 minutes after you power the set on. The instructions fail to mention cutting the zip tie and uncoiling the copper line on the bottom of the log set. This is the heat sensor which thinks the set is overheating as soon as you turn the logs on. This sensor must be removed outside of the fireplace. With this done, I'm now actually hoping to get some use out of these logs rather than just frustration.
November 5, 2013
Rated 5.0 out of 5.0 by Cathay1 So Far So GOOD
Installed my logs on Friday night. Left on for awile , went back to check, no heat at all, just flame. Got up the next morning turned on waited for the heat. No heat. Later that afternoon after being mad all day, deceided to make sure I did all the steps like I was supposed to. Noticed the FLU was open......Shut flu, DUMB, DUMB..... HEAT Wave.....AWESOME....Very satisfied
October 20, 2013
Rated 4.0 out of 5.0 by John3xv1 Melbourne Oak 24" Ventless Gas Fireplace Log Set
Not too hard to install, if you already have gas running into the fireplace. I had some trouble figuring out where some of the logs were supposed to go because the pictures with the instructions were too dark to clearly see the proper placement. When I called the manufacturer; they emailed me a pdf file with clearer pictures. Also, the unit comes setup for propane, so you have follow the instructions to reverse the orifice and modify the air intake (instructions could have been a little clearer on the latter). Whole install probably took about an hour since I am rather methodical about reading instructions, etc. Poorly packaged; one major log broken. Manufacturer didn't hesitate sending me a replacement; must be used to the complaint. The pilot took every bit of the 30 seconds it says you have to hold in the valve until the thermocouple was sufficiently heated for the pilot to stay lit. Gives off substantial smell first day of operation, so I would leave the flue open until the breakin is completed. Works great. I love the way it shuts off itself when the desired temp is reached then comes back on when the temp. drops. Have had it running 3 weeks straight since installed. Has greatly reduced the running of my low efficiency central furnace. Hoping for big gas savings. If nothing else, my wife no longer complains about being cold.
February 20, 2010
Rated 5.0 out of 5.0 by maggie04 Good natural gas blue flame heater
Our vent free gas log set was purchased online and shipped to us. It was well packed and nothing was broken or missing. The flexible gas line was not long enough so we had to buy a 3 ft gas line. My husband did not have a problem installing the log set. He converted it from propane to natural gas according to the instructions. The instructions also said there would be an odor when burning while the ceramic logs cured - THERE WAS A RATHER STRONG ODOR THE FIRST DAY. Our main confusion was that the instruction book did not say the flame would be blue if using natural gas. I checked with our city gas company and they said the flame should be blue if there is no carbon dioxide, and they add an odor to natural gas for safety reasons which I notice slightly when the log set is burning. The thermostat works great and saves the central heat from coming on when we are just using the livingroom. Heat is not lost up the chimney with this vent free log set - just no yellow flames.
March 25, 2010
Rated 2.0 out of 5.0 by Bulldog Had To Return
I was ready to install my logs but when I un wraped the logs one was broken and I had to return the item. I have re-ordered and hope I have better luck this time.
March 26, 2015