Rated 3.9 out of 5 by 125
Rated 4.0 out of 5.0 by PaulStoneowork Awesome purchase
This unit was extremely simple to install.. Works awesome. Extremely efficient. My wife loves the look as well as the heat it emulates. I would recommend to everybody.
February 25, 2015
Rated 5.0 out of 5.0 by mike Gas logs (propane)
This was a BARGAIN from day one! VERY well packaged - nothing was broken. The logs are very authentic looking and are "hefty!" Easy to assemble and position logs. Now, here's the best part: The Pilot Lighting system is "bullet proof!" Who ever designed that pilot lighting system, should be given a HUGE bonus. I lit the logs on the very FIRST try! Turned it off and lit it several times in succession - same result: Works EVERY time. This was the reason I got rid of the old log set and went for a new set. Finally, when lit, the illusion of a REAL log fire is well received. Paid $150.00 dollars for these logs - best $150.00 dollars I've ever spent! Thanks.
June 10, 2014
Rated 4.0 out of 5.0 by JamesM Happy after a week-long break in period
Excellent value after break-in period. The logs gave off a noxious odor for several days and left an oily taste in the mouth for several days more. Alls well now: no odors and working well. This vent free log set produces a lot of heat. It warms better than the pellet stove it replaced and cost only one tenth as much. One drawback- the mechanical/hydraulic thermostat can only be set approximately and its inconvenient to get down on your knees to make adjustments.. This problem was solved, however, when I found an inexpensive ($8) gas log thermostat conversion to electric kit on ebay. Now I can use my programmable thermostat and set a precise temperature from a comfortable position
March 12, 2015
Rated 5.0 out of 5.0 by Danny This product was easily installed and really warms the house
We are very pleased with Home Depot and the product.
April 2, 2013
Rated 5.0 out of 5.0 by Buff Excellent buy! The logs look great!
I was tired of splitting wood and having to clean up a mess afterwards. The cost of firewood was also an issue for me. The Vent Free Propane logs I purchased produce a ton of heat. I chose the Thermostatically controlled unit, which works great. Now we also have emergency back-up heat in case our electric goes out. The logs were packaged very well. They arrived quickly and without incident.
I suggest burning them for an hour or so the first time with the flue open due to the odor, which will dissipate.
October 2, 2013
Rated 5.0 out of 5.0 by d3w4yn3 GLORIOUS!!!
I researched the market rather heavily, and decided on this unit based on purchase price in relation to the heat this thing produces. I am very satisfied! It produces much more heat than expected, and is well worth the low price I paid! It's also an attractive unit, and was very easy to install and setup. Be sure to follow all instructions. I let this unit run for three full hours before closing our flue, and did notice that the smell was a bit strong at first, so be aware of this and have realistic expectations! In the end, I bought this to produce heat cheaply and safely, it does exactly that! If/when I need to buy again, I will buy one of these!!!
December 10, 2013
Rated 1.0 out of 5.0 by Raeanne Crummy Product
Ordered this online, thinking it would be great with the product reviews I saw. I had the first one a couple weeks and it sprung a gas leak. Took it back to Home Depot and they were kind enough to order another one for me to replace it. The second one came in and the temperature knob was stuck in either pilot or off position and you could not even turn it on. Took it back to Home Depot and they reimbursed me my money thank goodness, however I'm still out the $80 to the HVAC man who came 3 times to hook up the first one, unhook it, and hook up the second one. Don't bother getting this product.
March 3, 2015
Rated 5.0 out of 5.0 by Nic3 Very efficient product
Received product in a timely manner as advised in the beginning. Product ignition knob that allowed sensor to acknowledge propane was faulty. I called Home Depot and explained the situation and Customer Service Rep was very helpful in getting a new unit expedited to my home in 4 days.
Upon returning damaged product to the nearest store, I was quickly taken care of without hassle and purchase amount was returned to my credit card.
Over all this unit is very good. It does not have a fan however, but with displaying your own near by this
log set will heat a very large room. And there is a thermostat that kicks in when temperature is reached.
I am very satisfied with my purchase.
January 27, 2015