Rated 4.0 out of 5 by 166
Rated 5.0 out of 5.0 by Dick Working well according to directions in owners manual.
We've had it on a few times and seems like we will enjoy
the Oakwood logs.
It will be used much after the weather changes this winter
when the true test will be made. However at this point,
we believe this was a good purchase and would reccommend
it to others.
October 25, 2016
Rated 5.0 out of 5.0 by malcolm1 great value for the money
easy to install...good heat....no gas leaks like other brands
September 20, 2016
Rated 5.0 out of 5.0 by Jeff Look great and feel awesome
The installation was easy and the gas logs look great.
March 8, 2016
Rated 5.0 out of 5.0 by Graham48 Logs
Haven't use them yet to warm. We have them installed. Thanks.
August 16, 2016
Rated 5.0 out of 5.0 by Thecoffeemom Awesome Purchase
I bought this to replace a broken one that was installed by a professional. We read the directions, installed new connections from the burner to gas line, if you are unsure of yourself do not attempt this call a HVAC person to install this for you. If you are a DIYer and know how to install this yourself and save that extra headache. The price is good for the product, it has a sensor and adjusts itself accordingly to heat the room. It looks real, has a slider log on the front to cover controls for safety, also has a built in safety off switch. We learned as we went, do not put the sensor inside the fireplace allow it to be slightly outside the opening or it will turn itself off once the inside near the fire gets to a certain temperature.
July 25, 2015
Rated 5.0 out of 5.0 by Jeff2057 Keeps your feet warm
Was easy to install and works great. Naturally you will need to run it on high with the windows open for a few hours to burn off any manufacturing or shipping residue. After that, the logs have no odor and you would not know they were in the room except for the heat they deliver.
The pilot light and thermostat work great. The fireplace had old logs (I believe from the 1950’s when the house was built) that heated well but they had no controls. You lit the logs and hope they did not burn the house down. With the new logs, I can set the thermostat and the fireplace keeps the first floor of the house warm.
March 20, 2014
Rated 5.0 out of 5.0 by DBS1 Great insert.
I had a local gas installer install the fireplace insert. I especially like the feature that the fireplace gets to a particular temperature and maintains that temperature without having to get up and adjust the temperature constantly. I would recommend this insert to anyone looking to buy a new insert.
December 22, 2014
Rated 1.0 out of 5.0 by chuck unit I received was used
Waiting on replacement unit, returned first unit to the store after waiting over hour on the phone with manufacture, still no answer. Unit appeared to be a return item. Received in the LP position, I had ordered natural gas. Label showing position was torn, Tried to re position to natural gas but hole would not line up.I will write a review after receiving replacement unit. Just worried about quality and service on this unit, I am replacing a unit I have had for over 20 years.
March 18, 2014