Rated 3.7 out of 5 by 160
Rated 3.0 out of 5.0 by KevinNKy Good Price
For the price, these logs or OK, Me and my wife looked for a long time for logs we liked. We seen these and was worried about buying them without seeing them in person. But we took the chance. I was a little dissapointed in the looks. In the stock pictures it doesnt show that the controls are in the front of the logs and and the first thing you see when you look at the logs are the 2 knobs and a light switch in the front of the logs. The logs alot taller then most logs in order to fit the controls in the front. See my attached picture for actual logs. Also we purchased them in Sept 2012 and the date on the tag of the burner was 2008. But they work good and are good for backup heat. But again they were 1/2 the price of any other log set we had looked at.
October 13, 2012
Rated 5.0 out of 5.0 by Happycustomer Awesome product
I was sceptical buying without seeing them in person but I am glad I did. I don't think there has been a single day they have not been on. I leave my heat on 58 and turn them on as soon as I get home. It warms the entire house in no time and keeps it steady. My house is over 2000 sqft 2 story and it heats the entire house on low. With it on low it will be up to 68 in a short time and keeps it there even on these below 0 days. My electric bill was only 50$ last month from the furnace barely running even though its the costed year in the last 20. My gas bill is the same or just a bit less than usually because these logs are so efficient. With the cost of gas going up its a great investment that will pay for itself in no time flat. The remote is nice to turn it on and off I didn't think it would make a difference but I do really like it even though it doesn't adjust the temp. I will be buying one or two more sets for my cabin.
February 4, 2014
Rated 5.0 out of 5.0 by Christina Easily installed, works great
Product was shipped sooner than expected. Packaged nicely, no missing or broken parts. Installation was easy for my husband. Works as we expected it to. We love it!
December 11, 2013
Rated 4.0 out of 5.0 by Doug NICE FIREPLACE LOGS
Logs looks very nice. Remote is great !!! Only gave good rating because of the poor quality of the instructions. They were copied on a very poor printer on printer paper, very hard to see. Would think that the instructions would be in a book type. They came boxed in a plain brown box?
October 20, 2015
Rated 4.0 out of 5.0 by Jetpilot718 Installed today, so far so good!
Everything worked right away. I'll give a brief runthrough:
When you are done hooking it up and lighting it for the first time, depending on the lenght of pipe you ran, you'll have to hold the pilot knob down for a while until the O2 is bled from the lines.
You have one knob which controls the intensity of the flame, low to high.
Basically, this thing is a barbeque. You turn on the gas, ignite the flame by holding down the pilot button (allows gas to enter chamber), and clicking the ignitor to light the pilot light.
Once the pilot light is lit you can:
1-turn on the fire with a On-Off-Remote switch
2-turn on the fire with the remote, with switch position to "Remote". (Fire intensity still pre-determined by other knob which is manually operated, remote is just off/on)
Hope this helps!
May 31, 2011
Rated 5.0 out of 5.0 by Flo fireplace with remote
Easy to assemble , my husband did it and what is cool is the remote control. It works perfect
November 11, 2015
Rated 1.0 out of 5.0 by Logz Not what we were looking for
Ordered these online, they look nothing like the photograph used. The controls are huge and ugly in the front of the unit. We were looking to switch from LP to Natural Gas and wanted to replace the log set. Our old logs use a switch on the wall, so we really didn't want a remote, we aren't that lazy. Removing them from the box instantly filled the room with a weird "paint thinner" odor, that lasted well after we repackaged them and put them into the garage. We intend to return them in the morning to the local store.
This was our first let down from HD, and we are long time shoppers.
October 21, 2012
Rated 1.0 out of 5.0 by tommy1 product review
I purchased this vent free unit in Sept. and had it prof. installed by a lic. plumber. It operated well for about a month. Then it started to give me lots of trouble. It would lite and then go out about 1/2 minute later. I called the company Emberglow and spoke to a trouble shooter who advised three or four different things to do to the unit ie: brush the starter area with a toothbrush and then vac. the area where the flame came out of the unit. Got very tired of trying to have the unit stay lit, then washed my hands and sent it back. Surprised that Home Depot would carry a inferior product. Save your money& your sanity.
November 12, 2012