Rated 3.7 out of 5 by 176
Rated 2.0 out of 5.0 by Hunter1227 Not worth the money
Some of the logs came broken. It gives off an odor when on.
October 18, 2016
Rated 1.0 out of 5.0 by CarlB What a piece of junk
Worst piece of junk I have ever gotten from Home Depot. Where to start? First the instructions that came with it were not for this product so that was a tad bit confusing. I finally figured out where the batteries went in the unit. Second the face plate covering the battery compartment/switch is too large so it extends beyond the bottom of the legs making the whole thing a little unstable. Third and final straw. Tried lighting the pilot, igniter didn't seem to be doing anything. Checked the wiring and it was not connected to anything. When it was built someone ripped the wire from the bottom of the igniter and just wrapped it around the rest of the wiring. Now I have to take it apart, box it up and take it back and find another gas log set, maybe Lowe's has one that works.
September 10, 2016
Rated 5.0 out of 5.0 by Jon2 Great deal
The log was easy to setup and functions well. I would like to see a wider range of claim hight between low and high settings. Overall it is a great value.
January 12, 2016
Rated 5.0 out of 5.0 by Grandma We love it
Ours was a replacement for a older fireplace. We only disconnected the one and attached the other. The BOOK of instructions was clear. There were even parts to connected it with but we had a flexible hose. The sealer was also included. Read other reviews for better set up, like installing battery box before assembling. When ordering be sure to check the " propane" as natural gas is what shows up when ordering. Our remote doesn't work but we just use the switch. I put a red paint dot by the "off" and green by the "on" so I wouldn't have to bend down to read it.
I'm a 77 year old grandma.
September 16, 2014
Rated 4.0 out of 5.0 by mk251 Good value.
We ordered these when we realized that the logs in the home that we bought did not work. I went by the measurements provided as we were not sure what size we needed. According to the website, we ordered 18" which are really too small. We could easily have used 24". The logs look fine but the flame is pretty low. We replaced our gas logs in our NC mtn home and they put out much more heat with higher flames. Overall, they work ok and they were considerably less expensive than anywhere else.
December 25, 2013
Rated 4.0 out of 5.0 by James67 Worth the Money
Had to replace my old set. After reading several reviews I choose this model. Exceeded my expectations. Set up was a little difficult and logs did not fit perfectly but nothing my Dremel couldn't handle. Heats the house nicely. They're not the best looking set but they do the job and thats all I care about. My Electric Heat Pump is not very efficient in winter and I rely on these to heat the house when I am home and I'm very pleased.
December 17, 2013
Rated 5.0 out of 5.0 by Wolf Highly pleased with this purchase
Product was delivered before scheduled date. Instructions were very clear and easy to follow. All parts were included in packaging and were clearly identified. End result of install, PERFECT!
March 4, 2016
Rated 5.0 out of 5.0 by Frank Really Great Gas Logs at a Really Great Price
These logs are really easy to install; provide great heat output, and look REAL!
We replaced a working set of logs that just didn't have the output in heat that we wanted. These logs, fit exactly as they indicated for their length, width and depth. NO special cutting or adapter was needed. IN FACT, I installed them myself, including hooking up the gas lines. If you can hook up water lines, you can install these logs.
Everything you need is in the box with the exception of some pipe tape to seal up the gas connection. You can even get that at Home Depot also.
While others seems to comment that the direction were unclear, I just gave the log install onto the burner and my grandson (age 12) followed the direction and installed them without problem.
One thing to note, and it is in the instructions, you will need to open the windows/doors for about 2 hours to burn off the sealer on the logs. They do have an odor, but if you burn the logs, on high, for two hours, the odor goes away never to return.
I would order these again in a second. I may have to get a set for my son's home. He really likes them....I hope he doesn't try to take mine!!
December 24, 2013