Rated 3.8 out of 5 by 233
Rated 2.0 out of 5.0 by lettyboo13 The pilot light is about 6 inches long and must be taking the gas that would be used if I had a kitchen stove small burner on
I like the remote control and the fire look is beautiful. One log was broken in shipping and they are due to send another one next week. The pilot light worries me as it is so large and they told me there was no adjustment on it. There should be a way to turn the flame down to a normal level. The logs on the outer edges are warm to the touch from the pilot. I paid to have it installed and the installer could not find a control to lower the flame on the pilot. I can't afford to have it taken out and another one installed. Other than the pilot light I could give it a good review.
November 22, 2011
Rated 5.0 out of 5.0 by paljoey Works Great
The price was low.It works great.The total cost of purchasing and having it installed was less than $500 works easily from couch and is much safer (also saves the EYEBROWS) You can see by the picture looks great too.
October 11, 2014
Rated 4.0 out of 5.0 by RayK Very feature laden product available at a great price
We were replacing an inoperative gas fire log set with a Vent-Free style and found this Savannah Oak set on the Home Depot website. This particular unit provided a direct replacement size that required no modifications and offered a wireless remote control - a great feature. Installation was very easy and straight forward. Very easy to operate with the remote. The only downside that we found with a vent free gas log design, is that the flame height is lower and not as prominent as a regular gas log set.
December 24, 2013
Rated 3.0 out of 5.0 by KBurke This product heats the family room well.
The unit is a bit lightweight and I had to use some spacers under the legs so the unit would not move. I had to remove the unit after I had installed it in order to correct a factory wiring issue; the control wires were shorted to each other at the terminal block. Once I corrected that problem, the unit would light and worked well. As stated in another review, I agree that the pilot light is a bit intense.
January 14, 2014
Rated 4.0 out of 5.0 by Djay Great for warming a room
Replaced my vented gas logs with this vent free system...what a difference! Heats my 25x15 family room quickly. Since I don't like the ignitor pilot burning constantly, I light it manually for each use..a bit of a pain, but not a deal breaker. Overall, they look pretty real and do the job warming a room for a reasonable price.
January 3, 2012
Rated 5.0 out of 5.0 by Paulie So far so great!
This unit replaced an older one that had an ignition problem. The remote control works a lot better than our old one and the flames/logs is very realistic.
Had a plumber put it in as he was here to do other repairs. (better safe than sorry) We use this device everyday; early mornings before work, after work and in the evenings for a time.
These units in general have to be cleaned regularly so don't forget your maintenance.
I don't believe you can find a better deal anywhere on this unit, they are very hard to get. Ours was backordered about a week, so you may expect a delay
December 17, 2014
Rated 5.0 out of 5.0 by art42 Like the remote start! The logs look very realistic.
Had done a lot of research on gas fireplace logs. Settled on this one even though some people had rated it poorly. It was an easy setup, and the fireplace logs are way more realistic that my old set. The remote start works fine. Two logs were broken upon delivery...even though very securely packed, the box is very heavy, so I called the manufacturer. The lady with whom I spoke could not have been more polite and professional and said they would ship out replacement logs....NO CHARGE. They arrived 3 days later. I am totally satisfied with the product and the assistance given by their product support folks. Highly recommend.
April 2, 2013
Rated 5.0 out of 5.0 by rustyonthelake Savannah Oak 24"....Ventless Natural Gas Logs
After reading a lot of the reviews, I was very unsure weather to purchase these logs. I can say that I am very pleased with the purchase. They were packaged very well. each log was wrapped very well.
No broken logs at all. Since I had the gas line already installed previously, it only took about 5 minutes to hook the logs to the gas supply. The logs were very easy to place. the instructions showed an example of each log and were numbered on the instruction book. I did print out a picture from this site to help. The remote worked perfect. Have had these for about 3 weeks and have had no problems at all. I did, as I read from one of the reviews, place the logs on my gas grill outside and let them burn off for about 3 hours. One they stopped smoking, I let them cool, and then placed them in the fireplace. Very little smell then. I did have to place a small nut under the front grate legs to life them up so that the remote cover did not touch the bottom of the fire box..No big deal, since the embers covers them.
I would buy this product again.
October 22, 2013