Rated 3.8 out of 5 by 276
Rated 4.0 out of 5.0 by Con Great item, fair price
The logs look real and the instructions were clear, item arrived on schedule. All items were sent except
Batteries for remote andand ignition. You may need a longer gas line depending on which side your supply comes from.
October 4, 2016
Rated 5.0 out of 5.0 by edhen Vent free natural gas fireplace with remote
Vent free natural gas fireplace was easy to install. We were replacing older vent free fireplace. It works perfectly with the remote. Love the remote feature with this fireplace. It is so easy to use and has lock out button. Would recommend to anyone looking at vent free natural gas fireplaces.
February 21, 2016
Rated 1.0 out of 5.0 by Grandpa Not a good product
I ordered and installed this item twice. The first time the box had been open and resealed .Parts was broken and any one could tell that this log set had been returned.
I ordered this same log set again,and installed them again.This time ,their was a problem with the pilot system.The pilot would not stay lit. I will not order this unit again.
May 3, 2016
Rated 2.0 out of 5.0 by lettyboo13 The pilot light is about 6 inches long and must be taking the gas that would be used if I had a kitchen stove small burner on
I like the remote control and the fire look is beautiful. One log was broken in shipping and they are due to send another one next week. The pilot light worries me as it is so large and they told me there was no adjustment on it. There should be a way to turn the flame down to a normal level. The logs on the outer edges are warm to the touch from the pilot. I paid to have it installed and the installer could not find a control to lower the flame on the pilot. I can't afford to have it taken out and another one installed. Other than the pilot light I could give it a good review.
November 22, 2011
Rated 4.0 out of 5.0 by RayK Very feature laden product available at a great price
We were replacing an inoperative gas fire log set with a Vent-Free style and found this Savannah Oak set on the Home Depot website. This particular unit provided a direct replacement size that required no modifications and offered a wireless remote control - a great feature. Installation was very easy and straight forward. Very easy to operate with the remote. The only downside that we found with a vent free gas log design, is that the flame height is lower and not as prominent as a regular gas log set.
December 24, 2013
Rated 3.0 out of 5.0 by BigBen Gas Logs Work Great , But The Automatic Remote Needs Replacing ! It Didn't Work Out Of The Box !
Gas Logs Work Great < But The Remote Doesn't Work At All !
April 19, 2016
Rated 5.0 out of 5.0 by Happy61 Love it!
The first log set didn't work but after an easy return it was reordered and the second one works like a champ. Two of the logs were broken but were replaced quickly. For the price we think it's great.
April 5, 2016
Rated 5.0 out of 5.0 by paljoey Works Great
The price was low.It works great.The total cost of purchasing and having it installed was less than $500 works easily from couch and is much safer (also saves the EYEBROWS) You can see by the picture looks great too.
October 11, 2014