Rated 3.8 out of 5 by 198
Rated 5.0 out of 5.0 by edhen Vent free natural gas fireplace with remote
Vent free natural gas fireplace was easy to install. We were replacing older vent free fireplace. It works perfectly with the remote. Love the remote feature with this fireplace. It is so easy to use and has lock out button. Would recommend to anyone looking at vent free natural gas fireplaces.
February 21, 2016
Rated 1.0 out of 5.0 by Grandpa Not a good product
I ordered and installed this item twice. The first time the box had been open and resealed .Parts was broken and any one could tell that this log set had been returned.
I ordered this same log set again,and installed them again.This time ,their was a problem with the pilot system.The pilot would not stay lit. I will not order this unit again.
May 3, 2016
Rated 3.0 out of 5.0 by BigBen Gas Logs Work Great , But The Automatic Remote Needs Replacing ! It Didn't Work Out Of The Box !
Gas Logs Work Great < But The Remote Doesn't Work At All !
April 19, 2016
Rated 5.0 out of 5.0 by Happy61 Love it!
The first log set didn't work but after an easy return it was reordered and the second one works like a champ. Two of the logs were broken but were replaced quickly. For the price we think it's great.
April 5, 2016
Rated 5.0 out of 5.0 by Macho Toasty Warm
Not too difficult to install . Looks nice and heats most of the first floor . Two of the logs arrived broken .
March 22, 2016
Rated 2.0 out of 5.0 by lettyboo13 The pilot light is about 6 inches long and must be taking the gas that would be used if I had a kitchen stove small burner on
I like the remote control and the fire look is beautiful. One log was broken in shipping and they are due to send another one next week. The pilot light worries me as it is so large and they told me there was no adjustment on it. There should be a way to turn the flame down to a normal level. The logs on the outer edges are warm to the touch from the pilot. I paid to have it installed and the installer could not find a control to lower the flame on the pilot. I can't afford to have it taken out and another one installed. Other than the pilot light I could give it a good review.
November 22, 2011
Rated 3.0 out of 5.0 by bugman great logset, Bad remote
I ordered this gas log to replace my wood burning fireplace insert. It arrived in good condition as it should. I installed it myself without any problems. You can expect it to out gas (smoke) for the first few uses.
The one biggest problem is the remote control. It is absolutely junk. I had to fiddle with it every time i used it. The problem seem to be the receiver at the gas log.I had to take out the batteries to basically reset it every time. I have since read many reviews all with the same problem. I finally purchased a real remote with a temp set point, so now i just turn it on and it will maintain the temperature by turning it on and off automatically. This is the way it should have worked from the start. It made an ok unit into an excellent unit.
January 28, 2016
Rated 5.0 out of 5.0 by TP Lots of heat and ambience.
The fireplace logs were delivered quickly and although one log was cracked, a call to Home Depot and it was replaced inside of a week. I've found that it heats my two rooms quickly and leave it on low or it will run me out of the house. That's were the remote comes in handy. Just lay back in my recliner and enjoy.
March 2, 2016