Rated 4.1 out of 5Â by 34
Rated 5 out of 5Â by donny it does what it is designed to do, keeps you warm, cheaply
i had to call support because at lowest setting, it would melt you. the tech had me lower the factory feed factory preset rate from 5, down to 2. this is a factory setting that we modified. the change does not affect the normal settings the buyer uses. this slowed down the rate of the pellets. at this setting, i get several more hours of heat for 1 bag. i bought a hopper on ebay that fits right on. now i can hold 1 -1/2 more bags, or 100 pounds of fuel total. now i can go 2 plus days without thinking about it. my cost from home bepot at the time was $995, the hard woot pell that that they sell burns grea. i have no complaints
November 23, 2012
Rated 5 out of 5Â by Scooter Great Stove.
I have had mine for 5 years now with only one auger motor changed out and I did a complete over hall this year. Been a great stove. Easy to work on and great Tech phone help. I also like the fact that you can get parts over night if needed right through the company. No retailer price hike.
October 15, 2013
Rated 5 out of 5Â by happy Englan Stove Works is the best company to work with!
Bought this stove 4 years ago, and has worked great ever since. Easy to install. Took some time and calls to England Stove Works to get a few things worked out (thought I had a bad blower, but turned out to be a loose connection, and they sent me a new blower anyway, free of charge), but the company is by far the best company I've ever dealt with in terms of customer service. The stoves are made so that if something does go wrong, you can pretty easily fix it yourself, and they provide step-by-step guides for everything. Even replacing gaskets and routine maintenance is made easy. They seem to go out of their way to help their customers, as every company should. So you not only get a great product, but a great company that stands behind their product as well.
November 27, 2013
Rated 5 out of 5Â by Dave Works as advertised
I ordered this stove from the Home Depot store thru customer service dept. They were helpful and courteous. My shipment came early and was delivered to the door undamaged. Setup was simple I just followed the instructions provided. When it came to the test run it failed, but if you viewed the material provided it allowed me to trouble shoot this product without having to call. I removed the back plate of the stove per instructions and found the ignitor wire was disconnected, reconnected the ignitor wire replaced the stove back plate then performed a complete test of stove. I saved a substantial amount of money purchasing this stove from HD vs buying it from a speciality shop, and it works great! I have had it now for a couple of months with no issues.
December 10, 2013
Rated 4 out of 5Â by 12345 great heat
Great heat from small stove. It's fairly quiet and easy to clean. I did have the room air blower motor die on me, but I called Englander and they sent me a new part in 2 days. I put it in in 10 minutes. Great stove for the price.
August 2, 2012