Rated 2.5 out of 5 by 32
Rated 5.0 out of 5.0 by DoggieDaddy Strong running pump
Straight out of the box this pump was both easy to install and everything I have come to expect from Everbilt. The pump is well constructed and we have had no issues with performance.
September 28, 2016
Rated 1.0 out of 5.0 by frustrated Durability stinks
In the span of three months I have gone through 3 of these pumps. All have failed in different ways. They have come in different orientations (intake and float too close to each other -- not what's shown on the box). The screws have vibrated out of one unit, the shaft has broken in two. I'm not impressed. Hopefully the fourth one is the charm.....
July 13, 2016
Rated 1.0 out of 5.0 by JD Expensive Mistake
Horrible vibration and noise. I will replace before it fails.
July 23, 2016
Rated 1.0 out of 5.0 by hsmith Bad float switch out of the box. Bad design.
I should have tested the switch out of the box (perhaps even at the store given the high failure rates on these pumps) but instead did a complete install before realizing that the float switch was bad. I read another review where someone made the same mistake that I did -- installing before testing the float switch. Be advised if you continue to purchase this or another pedestal pump.
In the packaging there was a piece of Styrofoam that should have protected the switch during shipment. It switch lever flopped around with no spring tension that should have been the clue.
The metal lever on the switch was extremely thin and was not what I would consider adequate for the task.
I agree with other reviews that the plastic connector between the main pump and the float is a really poor design. That little piece of plastic can easily come lose and render the switch inoperable in turn causes a flood..
That is what happened to my existing pump with the same bad design. I would recommend that you fabricate a replacement if you go with this pump or another with the same cheap piece of plastic. I felt strongly enough about this to take the time to show you the part and the little nub of plastic that stands between you and a flooded basement. See the attached.
Clearly this is just another case of poor design, inferior materials, and zero quality control.
When you pay $169, more than any other pedestal pump, you expect good quality. This is not a quality product. I am going to try a Wayne that seems to have a good reputation.
October 4, 2015
Rated 1.0 out of 5.0 by Jason Horrible Purchase, Do not purchase!
I bought this pump when my old one (from 1987) stopped working during a rain storm. I was able to catch the failure before my basement flooding. So while my wife was baling water out of the sump crock, I ran to my nearest Home Depot store. I told them to give me their best pedestal sump pump. This is what they gave me. I got it home, and installed. Fired up the pump, and it vibrated ridiculously bad. I figured being a 1/2 horsepower, maybe that is normal. Well, long story short, the pump vibrated so much that it moved across the bottom of the crock, pinning the float against the side of the crock, and subsequently causing my basement to flood.
Although the service I got at Home Depot was great, this product is horrible! I ended up getting a different one with much better reviews on Amazon for about $70 less. That one is absolutely silent when running.
If you don't have to, DO NOT waste your time or money on this pump. It is garbage.
June 16, 2016
Rated 5.0 out of 5.0 by Lin Working out ok
Since the old pump burned out and the basement was flooding, I was extremely happy to find a new sump pump in stock at Home Depot. Installation was super easy, so I was able to avert an emergency.
June 7, 2016
Rated 1.0 out of 5.0 by ArtyVark WORST PUMP EVER SOLD!!!!!!!!!!!!
I really regret not reading the reviews on this pump before purchase. If I had, I would have happily spent several hours driving somewhere that sold a quality pump, that would last. As we can all agree, a flooding basement is not only a nightmare, super expensive to remedy, raises your insurance rates (If you had basement coverage) but introduces long-term mold & mildew health issues. This pump literally laughes at you in a really short time period for ever buying it.
One reviewer stated the manufacturing company told him they made cheap krp because Home Depot asked for it. Folks, for the amount it costs to clean up, the purchase of a QUALITY pump is a most important decision, and should NEVER be based on cost.
This seemed like a good unit, and with a 3- year warranty, what could go wrong?? I'll tell you! After 9 months, I discovered a huge whirlpool in my sump, as this operated. The sump would not empty, so I pulled the unit out. I discovered the base gasket has turned to jelly, and blown out, causing the pump to churn the sump water, but not empty it. I found my owner's manual & warranty. It states I will never get a refund on this t, but I can spend $50.00 mailing it back, to allow them to look at it. They may, or may not repair it. GREAT! I've been "taken" enough on this pump. I'm putting it in the trash, and buying a real pump, from a real pump company who offers a REAL WARRANTY, not this not really any use nonsense.
PLEASE SAVE YOUR MONEY- THIS PUMP IS S!
May 30, 2016
Rated 1.0 out of 5.0 by Rookie Cannot recomend !
The first one overheated, exchanged, the second one had a severe vibration and
extremely noisy (could be easily heard on the second floor) I should have done more
research - does not have a good history.
May 11, 2016