Rated 2.9 out of 5Â by 7
Rated 5 out of 5Â by dcline Excellent Service, Replacement Works Great
I replaced a different everbilt self-closing gate kit with this one. The previous one had an external spring setting mechanism where you had to manually insert a pin to hold the tension after cranking. The enclosed design on this model looks much better, but the first kit I purchased and installed simply did not work for holding tension.
The instructions say not to turn the tension adjustment past 6 clicks, but on my first kit I found 5 to be sufficient to close and latch my gate. However the tension would pop and release after every few closings, so I tried setting them at 3-4 clicks instead, hoping they would hold better, but no such luck. After a few attempts at resetting each hinge, the tension adjustment stopped clicking to hold the setting, and would immediately release the tension after turning the adjustment mechanism.
I was very surprised by the problems I had with this kit, as my previous Everbilt kit outlasted the wood it was mounted on, and it was a shame because the hardware really does look great.
UPDATE: The manufacturer reached out to me after seeing the review I posted, and immediately offered to send a replacement kit. I was skeptical that a replacement would perform much differently, but it definitely has! I've been using the replacement for months now, and have had ZERO issues with the springs holding their tension.
I would absolutely recommend this kit as a great value and an excellent performer based on this replacement product. Obviously the kit I purchased initially had some defective components, but this is not a design defect, and I would highly encourage anyone who has issues with their kit to exchange it right away to get one that works better.
Production issues aside, this kit is really looks fantastic and functions great (if you get one that works!) and I would absolutely buy this kit again if I needed another.
January 29, 2014
Rated 1 out of 5Â by steve No tension in one hinge
Right out of the package only one hinge had tension. If you buy one open the package at the store and try it out.
May 26, 2014
Rated 5 out of 5Â by Roofy High quality, easy to install
Surprised by the high quality, for the low price. I liked the tension adjustment feature. I also liked the, easy to follow instuctions, and ease of installation.
September 17, 2013
Rated 2 out of 5Â by Kyle Self Closing Feature not working
I'm experiencing the same issue as several reviewers before me, in particular, the January 2014 post. Easy installation, but after tightening tension 1-2 clicks, the "tension system" is no longer working. When using the Alan wrench to tighten, there are no "clicks" and there is no tension on the hinges (work like regular hinges without self-closing feature). Project is now complete and I do not feel like taking the hinges off, re-packaging the product and returning/exchanging. It seems the manufacturer needs to correct the product before more consumers experience the same issue.
April 13, 2014
Rated 1 out of 5Â by SteveD Product does not work
The self-closing hinges in this product will not keep their tension. Tried multiple hinges, all lost their tension after just two or three gate closings. Returning product to store.
September 15, 2012