Rated 3.3 out of 5 by 16
Rated 4.0 out of 5.0 by Skaz Great choice
It was very easy to install and seems durable enough for my purpose.
April 12, 2016
Rated 1.0 out of 5.0 by mrichard Disappointed
I tried to follow directions to the letter (they were very unclear) to install the handle, but unfortunately, I ran up against 2 issues.
#1 - it wouldn't let me override the existing code. It just kept beeping at me. I tried everything, and it never let me enter the code.
#2 - the outer handle once set in the horizontal position, wouldn't open the door, even when the unit was set to "unlock." When I tried to fix it, the key got stuck in the keyhole, and I could only remove the key by removing the handle.
I was extremely frustrated, and plan on returning it asap. I assume it was a faulty unit because I worked on this for hours - so I don't think it was user error.
December 28, 2015
Rated 5.0 out of 5.0 by patheticone electronic keypad lever set
did not have installation instructions and installed it properly anyway,then found instructions ....had to have them to program the code. I always use the auto - lock feature, even when going to get the mail because it is so easy to enter the code to get back in. You can press the " c " button below the " 7 " to light up the keypad in the dark without affecting the entry code, a nice feature - you can easily locate the " c " button even in the dark. beeps to let you know it has unlocked , can opt for silent mode ,also. Has feature to enter additional codes that you can give to service people to access your house and delete after the leave without exposing your code. Great price, looks great and works great ! ! I would recommend to anyone ! !
December 29, 2015
Rated 5.0 out of 5.0 by CharlieG Good value & quality.
Using this lock set on a busy store room door in large church environment. Many users, no issues. Has been in service for over 1 year on original battery set. Solid construction, works great. Very satisfied. Plan to buy several more.
January 25, 2016
Rated 3.0 out of 5.0 by Steve Almost perfect
I got this to put on a potting room door for our walk-out basement. We rarely use that door so it's frequently locked, but it makes a convenient entrance to the house when you're working outside. Being able to enter the house without carrying around a key is a really nice ability.
When this unit works, it's perfect, "when" being the key word. The only problem is that it seems to randomly reject the code and lock us out. I've only had it for a week and it works about 90% of the time. I'm going to contact the company to see about replacing it. Hopefully it's just this particular unit that's defective, because otherwise I'm very happy with it and would like to buy a second one.
A door lock needs to be reliable, which is why I'm only giving it 3 stars. If it would work 100% of the time I'd give it a 5 star review. The installation was seamless, the instructions are clear and the physical quality of materials is very good.
The keypad lights up nicely at night and the status LED's on the inside and outside combine with the beeps it makes to make it very clear when buttons are pressed and when the code is accepted or rejected. The ability to have it automatically lock itself after you open it is great.
I'd rate the quality higher if the battery cover was metal, but this is at least $30 less than the competition so I got what I expected. The important pieces of the handle that would prevent, or slow down, a break-in are metal.
September 17, 2013
Rated 1.0 out of 5.0 by Unhappy Issues with battery life during winter
The product was easy to install and it worked fine till the beginning of winter. This is installed on the main door. Once temperature drops below -3, the combination does not work and I get locked out. If I replace the batteries (and I use Duracell batteries) everything is fine and dandy for about a week and then the trouble starts up again.
I've taken to carrying a key everyday just in case I get locked out. This is the second winter that I am facing issues. Come summer everything is great.
Am extremely disappointed with the product. Will definitely change the lock soon.
February 4, 2015
Rated 2.0 out of 5.0 by theweakneed Not happy at all
I too have had problems with the mounting screws, AND the code not being accepted numerous times. When my kids are trying to get in after school and it's -20 degrees outside, they end up coming through the garage because the door won't open. The wire harness is a huge pain and would be better if it had some clips to hold it down as I fear it is the harness that is causing problems my harness was warn down in one spot because it was rubbing on the turning mechanism inside and ended up exposing all the copper and I had to try and tape them up. clips would have been a stellar idea !!! I think I'll look at another model because THIS one is beyond frustrating !!
January 24, 2014
Rated 5.0 out of 5.0 by none great product
this is a great product when i come home i don't have to fumbul with keys and when you have stuf in my hands no problum and the guy that helped at home depot was the best sales man ever the item was not in the store and he order it on line for me and it came right to my house
March 25, 2015