Rated 3.7 out of 5 by 16
Rated 3.0 out of 5.0 by RMS1 Hopefully our troubles are over!
Received patio heater in about a week's time from order to delivery. Had it shipped to our home due to the size and weight. Not the simplest thing to put together. Ignitor did not work and the unit tilted when assembled as directed (fixed that with the purchase of additional washers from local hardware store). Emailed and called company (Well Traveled Living) several times (could only leave messages) and no response (over a week and a half) . About ready to return unit to Home Depot (not easy to do as it is LARGE and now assembled). Finally got a call from the manufacturer and they sent a new head assembly. That arrived yesterday; no directions included - different from original malfunctioning head. After reassembly, ignitor still didn't work. Husband went online and finally figured out from a parts list that it required a battery (first unit did not)! Now it appears to work correctly. Unit appears to warm up the surroundings as advertised. Company needs to improve their customer service and perhaps ignitor.
October 19, 2016
Rated 4.0 out of 5.0 by Joe1 Very good looking, sturdy, and works great.
Makes using our patio much moor comfortable in cooler weather.
May 20, 2016
Rated 5.0 out of 5.0 by Amy J Deluxe Patio Heater
I love it! It works really good. Moves easily. Keeps me toasty warm on those chilly days.
April 17, 2016
Rated 4.0 out of 5.0 by DonGuido Classy look warm heat
Assembly was pretty straight forward and simple to follow. I did use the online version so I can zoom on the pictures. One of the double threaded screws for the top was slightly bent so I flipped it around so it was now top side, while the other two secured the top in place. Took me a couple of tried to light but that was my fault for not reading the directions. Works like a champ.
March 14, 2016
Rated 4.0 out of 5.0 by Don Guido Stainless Steel Deluxe Patio Heater
Assembly was pretty straight forward once I found it online. The paper instructions were very fuzzy on the photos. It took me a couple of times to learn how to light it, but all is good now. Works great.
March 13, 2016
Rated 4.0 out of 5.0 by CAgirl Exactly what I was looking for.
I bought two of these outdoor heaters so that we could entertain outdoors comfortably more months of the year. They were easy to put together, the right height and just the right amount of heat, to go around. They look nice too. We had a bit of difficulty lighting them. Better instructions were needed on this, and we need to light them manually rather than rely on the starter mechanism if the unit was not heated up already. Overall, I would recommend!
September 6, 2011
Rated 4.0 out of 5.0 by mcl26022 Easy assembly
This was a gift from my work upon my retirement. We have only used it once and so far pleased.
January 27, 2016
Rated 4.0 out of 5.0 by homeowner Works fine!
We have owned the unit for a couple of weeks. It produces lots of heat and we haven't had any trouble with it.
October 29, 2015