Rated 3.0 out of 5 by 15
Rated 1.0 out of 5.0 by AnnoyedPlumber RUN AWAY FAST!
I've put 4 in the ground in the last 14 months. They are just not reliable. Motors burn up. Thankfully HD has been very good about dealing with the burned up pumps.
Sadly I need to find a quality replacement soon as I do not have faith in this one lasting more than a few months.
March 10, 2015
Rated 1.0 out of 5.0 by Glenn Not as advertised
Pulled our old pump up, 185 feet installed new pump and re-installed. Pump would not pump water to the 185 foot mark, monitored amps and this pump struggled. Disconnected from pittlass adapter, still would not pump to this height. After about 20 minutes pump stopped running, amps 0, we pulled pump up and replaced with old pump. Pump quality poor, performance poor. Took it back to Home Depot for full refund. A waste of time. Also note pump is shipped from factory, and package very poorly, box was cruched and ripped up.
December 10, 2014
Rated 2.0 out of 5.0 by Disappointed Disappointed again
This is the Okie who's now having to purchase the third pump since 2011. Can't afford to do the warranty again. Double disappointed this time.
March 19, 2015
Rated 1.0 out of 5.0 by Laura horrible
We had this pump installed by a professional and it work for 2 hours and 45 minutes. Home Depot did give us a refund. I called Flotec and got the run around trying to find out if I could get the 2nd pump labor costs recouped. Finally ended up with a Customer manager named Debbie who was not in left several messages for her no return call. Needless to say we will never recommend Flotec its pumps or customer service to anyone ever Did I mention that you should never buy this pump or brand.
October 21, 2014
Rated 1.0 out of 5.0 by jdavis horrible
This unit works for right under one year and dies, I am on my second one in two years, junk junk junk
September 12, 2014
Rated 1.0 out of 5.0 by Verified Reviewer did not cut the mustard.
Seemed like a great product & value...at first! pumped for awhile, then quit. flipped the breaker back on that had tripped, then it pumped! for awhile, then quit. Had to call the local pump professionals out & found out the pump had burnt out. They thought that it may have been dropped during shipment & that the pump was very FRAGILE, also heard the ol' "you get what you pay for". Ended up returning the product & paying much more for a smaller capacity pump that is working just fine and is MADE IN THE U.S.A.!!!
June 17, 2013
Rated 1.0 out of 5.0 by Mark Died after one years use.
This pump died after one year. I installed this myself it was a replacement. The last pump lasted 20+ years. This is a very painful job it took me the best part of two weekends in install. It died almost exactly one year to the day of purchase.
Pump starts runs for about three minutes then shuts down. After a while will repeat cycle.
March 2, 2014
Rated 4.0 out of 5.0 by Tropicsailor Good Value Product
Item is as described, a Flotec 1 HP, 10 GPM submersible well pump. Replaced a burned out ¾ HP, 10 GPM set at 300 feet and is giving satisfactory performance. This pump had to be shipped from a distribution center as it was not stocked in any of the Home Depot stores anywhere in the New Hampshire area. Expect delivery in 6 business days from placing your order if it has to be shipped to you, some folks may not be able to wait that long if their pump has quit.
September 29, 2012