Rated 2.4 out of 5Â by 7
Rated 1.0 out of 5.0Â by Ashlee On our 3rd flotec pump
The first pump we bought instantly blew the capacitor in the control box. Faulty motor. Got another one, it worked for 15 months but had a faulty check valve from day 1. We thought it was the pressure tank causing air in our lines..never had a smooth water flow. The check valve quit working completely, blew the motor and our capacitor literally blew up like a grenade. Flotec was very easy to deal with. When we purchased this product they didn't carry them at any home depots within a 100 mile radius. Now, they do. Although it was over 100 miles away from our house and over state lines, we were able to get a new pump the next day. No waiting for shipping or anything which was incredible. Home depot handled things great. Hoping that this 3rd pump actually works properly. We live near Cascade Idaho and it's quite a drive when things don't work.
December 8, 2014
Rated 2.0 out of 5.0Â by Disappointed Poor Quality
I have installed several flotec pumps in wells. While the price had me pleased the quality did not. Over 2 years only one of the 3 pumps is still running. The impellers are constructed of a sub par "plastic". Plastic impellers are normal in submersible pumps but the plastic in these pumps do not hold up to abrasives of any amount. These wells had good water. Balanced PH, low hardness and only a trace of iron. There was only enough sediments in the water "sand, silt, flake off from the well casing" that you could occasionally see a few grains in the sink. Not enough to warrant a sediment filter. But this was enough to destroy the impellers in a relatively short amount of time. After tearing the pumps apart once they went out on me I could see pitting on the impellers. Also the channeling of water to the "water bearings" of the impeller seemed to have very little engineering in them as they had a way of encouraging sediments to flow through this channel instead of flowing through the impellers themselves. Also, to top it off, one of the pumps seized up and locked the rotor. The pump was installed on a 15 amp beaker and the breaker did trip but before it did the motor was destroyed. There is no reason why a quality motor should burn up when installed on the recommended amperage breaker. This tells me that the motors in these pumps must be of the same quality as the pump end itself. So to all of you DIYers out there, if you are not going to hire a professional, at least buy a professional grade pump. Sorry home depot, you have saved me a lot of money but this one cost me.
March 3, 2012
Rated 3.0 out of 5.0Â by Skate Returned 1st pump at factory request. Would not run properly. Second pump working fine.
The first pump did not run properly and after repeated attempts with manufacturer help to solve problem, we had to take it back to Home Depot. Ordered another and it is working fine now. Manufacturer was nice and helpful on phone calls and troubleshooting. Home Depot was great on return of item. These things happen but replacing a deep well pump is hard work and additional cost for us.
April 30, 2013
Rated 1.0 out of 5.0Â by trudgin This pump isn't worth buying
I have replace this pump 3 times, pulling the well is a lot of work and cost money to only have a pump last 4 months or so, I'm over them and have purchased another brand ...Last of the flotec for me.
August 19, 2013
Rated 2.0 out of 5.0Â by wharfrat Not satisfied with quality or performance
We bought this about 14 months ago for household water supply in our Airstream trailer which is our permanent residence back here in the boonies. About a month ago it started having problems reaching cut-off pressure of 60psi and rapidly got worse. Completely failed this AM,no pressure/no volume. I pulled it and will return to HD for exchange. I do appreciate the warranty and ease of exchange which several reviewers have mentioned. Installation was reasonably easy, instructions were clear.
November 18, 2013