Rated 3.7 out of 5 by 29
Rated 5.0 out of 5.0 by LaundryBoy Product fixed the leaky toilet - BUY THIS NOW !!!
For many months I rationalized that the occasional hissing tank refills due to the TINY water leaks through the flapper were not worth the $$$ costs of replacing our toilet. (I had replaced the flapper many times with no improvement.)
But with the CALIFORNIA WATER DROUGHT, guilt finally overcame me – I had to do something about this water waste! So I google’d the problem and found this product …
WOW – it actually worked and SOLVED the problem. Toilet properly no longer refills until it is flushed. BUY THIS PRODUCT – it works great! Do it and save water.
(Note 1: The only minor installation concern was that it is somewhat “tight” to get into the toilet tank to position the part, but if you work slowly and carefully, it is a straightforward process.)
(Note 2: I am “marginally handy” and only do simple home projects.)
(Note 3: The online video and the phone-in hotline are VERY helpful – use them.)
(Note 4: Good luck !!)
June 9, 2016
Rated 2.0 out of 5.0 by howdy2plus5 Didn't Work
This didn't work for us. This is one of the few/only? aftermarket "flapper seat" replacements I can find, and so gave it a chance to avoid the dreaded tank-removal repair. Already replaced the original flapper and filler valve. Our "flapper seat" consists of a very thin circular "edge" (don't know the brand, but Crane toilet) that the flapper is supposed to seal. Followed the instructions, gave it a good press, but no good-it leaked immediately, and quicker! The putty sealant shows that it is barely larger than the diameter of the seat edge, so don't know if that is just one of the problems preventing it from acting as a replacement seat for the flapper. Judging from the other comments, this product works for about 60% of the configurations, so we're not the exception. Returning it.
June 21, 2016
Rated 2.0 out of 5.0 by Bob depends
I had to install this on an old tank that I could not find proper ball assembly for. I had to fit this on the tank hole on the bottom that the ball would drop on . That scenario was included as one of the options in the instructions. I followed the instructions to the T. The seal on the bottom of the kit would seal water but did not have enough sticking power to hold the flapper assembly down when pulled up by the handle. Lasted a day. I pulled that seal off and used plumbers epoxy and that did the trick.
April 13, 2016
Rated 5.0 out of 5.0 by Rick Great product after I ditched the instructions.
Three different plumbers told me nothing could be done regarding my 50+ year old toilet's inability to seal properly and my only option was to replace the whole toilet. The problem was that the old style flapper was just a round ball on a long rod that slid up an down and it rarely slid down into the hole properly to where it would seal. The reason the plumbers gave as to why the whole toilet needed replaced was that there was no means of mounting a new style flapper as the proper attachments weren't in place and there was no way to add them based on the antiquated tank design.
Then I found this product and it seemed like the perfect solution to the problem. And it was... until it wouldn't stick. I had cleaned and prepped the porcelain surface as the instructions indicated and the putty molded to the surface nicely but even the slightest pressure caused it to lift off. The putty just would not stick to the smooth porcelain surface.
After a good night's sleep, the solution came to me. I carefully rolled the putty away from the outer edge of the ring and kneaded it toward the inside edge, forming somewhat of a triangular cross section. I removed the flapper part to where I could get full access to the top of the ring and then pushing down using the bottom of an aerosol can I was able to push both firmly and uniformly, seating the ring the to where the putty was actually gripping the inside rim of the opening rather than just trying to stick to the slick top surface. Worked like a charm. After reattaching the flapper, I gave a few stiff tugs on the chain and the unit gave no indication of wanting to come free.
For someone who does plumbing for a living this should be a no-brainer. In that three different plumbers wanted me replace the entire toilet and spend money unnecessarily all I can say is that I now have a list of three plumbers I won't be calling again.
P.s. for anyone having a problem just with the general lack of stickiness, knead the putty a bit. Once I started rolling the edges it got a lot stickier. The wax paper cover these come with was not a good idea as it appears more wax was stuck on the putty than stayed with the paper.
April 27, 2015
Rated 5.0 out of 5.0 by twk6 Nice easy product.
Quick and easy if you follow directions. Must be dry and clean before applying the enclosed putty sealant ring. I used a scotch bright to remove all debris and it was shining white before applying. Hope it gives me years of service
February 27, 2016
Rated 4.0 out of 5.0 by Doggg Had to replace deformed flapper, otherwise works
I bought one of these to replace the flapper in a Kohler toilet. It's fairly simple to install, took me longer to become familiar with the working parts of the toilet than it did to perform the installation. However, when I went to test it, the water continued to leak! Upon further inspection, I realized that the flapper did not sit flush with the valve seat, and one side was curled upwards. I ended up purchasing another Fluidmaster flapper (502) rather than uninstalling the whole thing for a refund... Thankfully, it worked like a charm!
If it weren't for the sloppy quality control on this product, I would have rated it 5 stars.
FYI it appears that the repair kit has an older and newer model, both with the 555C designation. The original one I bought is the older model I believe, as it comes with the timing cup. The newer ones instead have a flapper that twists to adjust the timing. My local Home Depot had both on the shelf, but I happened to grab the last of the old models (which unluckily for me, had the deformed flapper).
September 16, 2015
Rated 1.0 out of 5.0 by CharlieK Wrong Picture
I have bought the product pictured before and it works. Unfortunately what is pictured is not what is sold. That black box on top of the flapper is not included in the the package that is sold.
For some reason our Sterling toilets don't work with regular flappers. When you flush the flapper closes instantly so the only way to get a full flush is to hold the handle down until all the water drains out of the tank. The item pictures has a black box (water reservoir) with small holes so that when you flush the weight of the water keeps the flapper open, the water slowly drains out and then the flapper closes. Great product but not what is sold via this part number.
September 2, 2014
Rated 1.0 out of 5.0 by ImYourPlumbercom Useless
I bought this as a quick fix for an old toilet that had a brass flapper seat and figured I'd be in and out in a few minutes. Followed the instructions to the letter and the glue ring wouldn't stick at all to the old seat.
Pulled it out, dried it again and again to make sure there was no wetness or residue. I even filed the old seat down to make sure there was clean metal for it to stick to. Nothing would stick. So I threw it in the trash.
It cost me nearly $10 made me look like a fool and now I have to eat the labor on installing a new toilet just so my customer doesn't think I was trying to rip them off.
AVOID THIS PIECE OF JUNK!
July 9, 2013