Rated 4.3 out of 5 by 7
Rated 3.0 out of 5.0 by draona Nice Door - No customer service
I purchased this door for 2 reasons - 1 was the size would fit in my opening. 2 the quality and reviews looked better than the cheap shower door I was replacing. I had to order online and pick up at the store. Bought in advance of installation to make sure I would have it when I needed it. After my shower was tiled and sealed I attempted the install. Now I had installed a shower door in the past so I was confident. The directions were pretty good.
This was my problem and still is.
One - the threshold is even and plum on the shower curb. When the door is installed according to directions when the door is closed and connected to the magnetic closure it is crooked. See picture #1. I cannot understand why it is that way.
Secondly - the vinyl sweep on the bottom is not designed satisfactorily. On the pivot side it doesn't really lay right as it goes inward - see picture #2. On the closure side the sweep is not designed to come past the molded aluminum extrusion that acts as the door handle - see picture #3.
I sent an email to customer service with no response. I called the toll-free number and the representative confirmed that the email was received and said they had 24-48 hours to respond. There was no response. I resent the email after 3 days and still no response.
The door is in and I can live with a crooked door. I played with the vinyl sweep and made it work by cutting it. It seems to help-however on the closure side I had to cut the sweep so it is just sort of hanging there. Not to impressed.
Other than that the door looks nice.
April 9, 2016
Rated 5.0 out of 5.0 by jim nice shower door
I wish I could talk to the guy that designs this stuff. I got it to work but with a few small changes it could be a lot easier. The HD purchase though was great . They price matched (well close) to the Wayfair online site.
February 10, 2016
Rated 4.0 out of 5.0 by Jerry Good quality, Challenging installation
I was very pleased with the quality and appearance of the shower door. It was a challenge to install since the installation instructions were very limited. The challenge was positioning the wall jambs correctly on the threshold so the shower door would be parallel with the threshold. The directions did not reference positioning of the jambs at all.
December 22, 2015
Rated 5.0 out of 5.0 by JAL12440 This product installs easily
Despite rather simple instructions, I was able to figure out the installation requirements. Door works better than expected.
November 24, 2012
Rated 5.0 out of 5.0 by alaverdy Happy with my choice
After about 3 months since installing it, the shower door holds up very well. At 65in it is not as high as other shower doors, but it does not have a horizontal bar at the top, which makes it convenient and since the door is slightly shorter, it is not as heavy as other glass doors. Good quality material throughout, and easy to clean. One unusual thing about it is that the door, when closed, is at a slight outward angle -- it closes tightly and does not let any water through, but looking down at the curb it is not fully aligned with the curb. This does not cause any issues with using the door, and we've stopped noticing it after a few weeks, but it may look like it's been installed incorrectly seeing it a first time. However, it was installed by an experienced contractor, and as far as I can tell there is no other way to install it. Otherwise the door looks and functions great.
October 6, 2014
Rated 4.0 out of 5.0 by brttino good shower door , terrible installation instruction.
I liked the shower door, installation instruction were not very clear.
September 16, 2014
Rated 4.0 out of 5.0 by KF2014 The door is great, the company who manufactures it is not
I hope HD will bring this product into the store rather than have to special order the door. I have been waiting over a month for the necessary part that they don't ship with the door. VERY disappointed by the manufacturer's service, but as always, love HD. The door looks great and it fits a hard to fit space (29" opening).
March 18, 2014