Rated 1 out of 5Â by 1
Rated 1 out of 5Â by TellItLikeItIs1 TellItLikeItIs1
I would highly encourage people in need of a new toilet to NOT purchase this toilet or frankly ANY of the brands toilets. I bought 2 of their toilets which came by home delivery. These toilets are not cheap and have been nothing but a headache.
To start it took me FOREVER to find a plumber that could actually install the toilets. I was told by the plumber that not only are these toilets more time consuming & difficult to install, the supplier and Home Depot DO NOT carry replacement parts for these toilets and that they are toilets that need that frequently.
This particular toilet I put in our powder room on the main level and it has the weirdest sound when the tank refills, it sounds like a water tap running. The upstairs toilet (Columbia) also makes sounds and in addition these toilets to install cost me over $700.00 to have installed. That is money that I not only feel I wasted but as a result of having such shoddy products I no longer feel confident in buying ANY big ticket product from Home Depot that is what I would consider a necessity.
Because I have recently had more than one bad experience with products I have purchased from them I only now will buy products that I regard as non-working products, i.e. gardening flowers, shrubs, etc. However if it Is a mechanical product of any kind I will no longer purchase them as I have lost confidence in this store to deliver high quality products that are worthy to consumer's.
This is a huge disappointment to me as I campaigned to have Home Depot come to our town and now am disillusioned at their ability to provide products that I should consider to expect from any major department type store.
August 14, 2013