Rated 3.9 out of 5 by 599
Rated 1.0 out of 5.0 by sad I have two very similary models to this (just a few years older) and after less than 3 years had issues with the ice makers in both. One is so bad that it caused my doors to not be able to shut and the other started to have the same issue and I had to disconnect from the water supply and drain the tube. I bought this product thinking I had a premium product and based on the fact both units had issues I now know that there is clearly an issue with this. I looked at reviews on many different sites and see that many people have the same issue and called the manufacturer. All they would do is provide a phone number to a local repair shop and stated they have not heard of any issues. They should read the reviews online which state otherwise.
October 24, 2016
Rated 1.0 out of 5.0 by Wilson Worst Fridge
This is by far the worst fridge ever. It is noisy, shelving is awful and ice maker is less than sufficient. What a disappointment.
October 24, 2016
Rated 1.0 out of 5.0 by Frustrated Horrible Service
I purchased this refrigerator one month ago. The ice maker has never worked. The service man has been here 4 times and was supposed to come again this afternoon. I wasted an entire afternoon waiting for him and he did not appear and did not contact me. When I originally contacted Frigidaire they recommended a service 450 miles from here. The second choice was within 10 miles. When I contacted them I was told they were too busy. Finally I was given a third choice, again about 10 miles from here.
October 19, 2016
Rated 1.0 out of 5.0 by AngryConsumer Warranty not honored. But if you like the taste of lemons, this fridge is great.
Multiple issues in less than one year of ownership. Door seal shot, ice maker fan very loud then not working, multiple door bins cracked.
What's worse is that Electrolux (owner of frigidaire) has denied my warranty claim. Terrible customer service. They tell me they registered my fridge to someone else. Despite documentation that I submitted they are unwilling to fix the issues.
October 22, 2016
Rated 2.0 out of 5.0 by Katrina Nice Design, Nice Size, Poor Quality
I love the design and size of this refrigerator. However, I would not recommend it. Like most have already posted the fan freezes and then the temperatures rise to the 50's in both the fridge and freezer. Frigidaire came out and replaced the fan the first time. But, I just cleaned out the fridge and tried to remove the freezer basket, which must have set something off...so the temps went crazy again. Thank god, it fixed itself overnight. I thought I would have to throw everything out again. My advice...shop around. BTW, Home Depot delivered it without a Fridge light bulb and they don't sell them. Thanks a lot....
September 8, 2016
Rated 5.0 out of 5.0 by Mo Great Buy!
Great buy, was looking for a French Door refrigerator for our new house, got this one at Home Depot which was on sale, look nice and very spacious my family loves it too.
October 4, 2016
Rated 1.0 out of 5.0 by Army2016 Worst Buy Ever!
Have called three times in eight months because ice maker would stop working. First it was the fan freezing then the display wasn’t working. Now after installing a kit that was supposed to prevent the fan from freezing it froze again. I live in a desert and had to buy ice all summer because the repairs never lasted long enough. Customer service is great though. Never have to wait long and very friendly. They told me for my forth repair I would be able to get the fridge replaced. That is great and all but I really just want my money back for the time wasted on this fridge. I have seen many reviews that have this issue. Frigidaire if you are reading this you shouldn’t be selling a defective refrigerator. I should have bought an LG or Samsung fridge.
August 29, 2016
Rated 1.0 out of 5.0 by CHOX Worst Purchase Ever. Even Worse Customer Support
My wife and I brought home this atrocity just over 2 months ago and it's been a nightmare since. What they won't tell you is this unit is seriously LOUD and extremely finicky with when it wants to kick on. It makes a high pitched whistling tone, similar to a wet finger along a wine glass. This has been driving my wife and I crazy, and we can hear it from the second floor of our house. We've had FOUR, yes FOUR service techs out since and none of them have a fix. Frigidaire keeps trying to send them out instead of taking ownership of a poorly designed, poorly engineered product.
My wife was just on the phone with them for over 2 hours, constantly being handed from department to department with inept people who won't give us any information and essentially tell us there is literally no way we can return the unit because technically there's nothing wrong - the noise and whistling pitch are just the way the thing is designed. She was on hold, crying out of frustration because of how terrible the customer service has been. Even though it's within 90 days, they won't take it back because the technicians are saying it's within normal function (since when is having a fighter jet engine in your kitchen normal?). Frigidaire is just trying to protect themselves and instead push the problem on the customers. Nice, huh?
TL,DR - Terrible noise out of this thing, Frigidaire support is TERRIBLE, and they won't take ownership of a poorly designed product and instead is making us swallow the 2K we saved up for months by having to keep this pile of trash. Be smart, buy a different brand. We know we are done buying Electrolux-owned brands from here on out. And Home Depot only having 48 hours for you to return the product? That's not even enough time to try fixes, or even have somebody come out to look at it so it's a MAJOR JOKE of a policy, and we are done shopping there. Save yourself from this terrible decision.
September 10, 2016