Rated 3.8 out of 5 by 145
Rated 1.0 out of 5.0 by Mack Design flaws
We really wanted to like this washer, but it has 2 big problems.
1. It has a design flaw that means any small articles of clothing (like kids's socks) get caught in the front of the washer and don't get washer or spun dry - they just come out wet and dirty.
2. The hot wash isn't hot. It just keeps trying to pull in more hot water and obviously doesn't have any kind of thermostat. It's pretty frustrating when you want to do a hot wash to sanitize things.
I wouldn't buy this washer again, and wouldn't recommend it.
July 17, 2014
Rated 5.0 out of 5.0 by PatsyR This product is easy to use and performs well.
I am extremely pleased with the performance of my new Affinity HE front load washer. I have never used a front load machine before but the Affinity's controls and cycles were so intuitive and easy to use that I became an instant fan. It's compact size and design fitted perfectly in my small wash closet and the stylish design looks great. The Affinity Front Load Washer is quiet and efficient...a great value at an affordable price.
June 4, 2013
Rated 1.0 out of 5.0 by JonD Don't buy! Customer service disaster.
DO NOT BUY! Worked as designed for 6 months, then required 3 repairs in the last 2 months. Each took hours on the phone and days off of work to coordinate repair service, and weeks after diagnosis waiting for parts. Customer service is a total disaster. Things break, but based on their response I will never buy from Frigidaire again for the rest of my life. Do yourself a favor and Google Frigidaire complaints, and then buy another brand. They constantly update the model number on this washer each year, but it is essentially the same thing every one of them has tons of negative reviews.
February 7, 2015
Rated 4.0 out of 5.0 by Kinma Great Washer
I have owned mine since Feb. 2013. I really like the 4 load settings it has plus the spin and rinse cycle. I have had a couple of issues with it. 1) not spinning out all the water. 2) not unlocking the door. I found that with 1) it was due to setting of spin cycle plus putting too many bulky items (covers) and with 2) I found it was due to over loading it with too many clothes (shirts, several pairs blue jeans) by my daughter & why I had to look for the site to get the manual for it. I did resolve my door issue before getting the manual by doing the rinse & spin cycle.
November 29, 2015
Rated 5.0 out of 5.0 by hellokitty after buying 2 used units I needed a break
We bought this washer & matching dryer for a rental unit. Renters can be very hard on appliances, We bought a used top loader(stacked set) that lasted 3 months, then bought a used front loader set that lasted less then 45 days! We needed something with a warranty. So far this set is good. We live above the rental unit and it's not as loud as either previous set, the renter says she loves it, the clothes are almost dry when they come out of the wash, the spin is very quiet. I am hoping for water savings as we pay the utilities and the water bill was getting out of control!
August 24, 2013
Rated 2.0 out of 5.0 by bbbb chronic drain problems
We have bought this washer twice in 7 years, because it has the largest capacity for the cabinet our laundry machines are in. It has a significant design flaw in the drain system. Google "error code E20 Frigidaire washer" and you'll see from the number of entries how common this is. With this second washer, we've now taken the cabinet apart and moved the washer out in order to get completely inside and under the machine to take the drain filter completely apart and clean the lint out about 3 times in the last 12-18 months. It has now stopped working again, and I will be going to a smaller capacity washer rather than buying this lemon again. There are only 3 of us and I don't think we're hard on washers nor do we have especially linty wash. Haven't ever had this trouble with any other model we've used.
June 28, 2014
Rated 4.0 out of 5.0 by Stace0302 Pretty Goood
I really like this washer, it;s easy to use, nothing complicated. I like the different setting for the types of clothes I am washing. The only thing I don't like, and I guess it's just because I am use to a top loader, is the fact that it stays damp inside the washer. I have to leave the door open so it can dry out, and how my laundry room is set up the washer door is right next to my room door, so I then have to leave that door open all day as well. I liked the top loader machines due to I could leave the lid open all day and it was more convenient. But overall this machine has more options, and it's of good quality, seems well made.
October 3, 2014
Rated 3.0 out of 5.0 by LaundryMomNYC Clothes are Clean; But Socks Get Stuck in Rubber Gasket
This is a good machine, with helpful features. It is sleek, quiet and well-designed, with one HUGE exception: the rubber gasket inside the door is so deeply grooved that small socks get stuck in it regularly. Of course, this is easily solved if you use mesh bags for socks, but for that reason, I cannot give this machine the "thumbs up." I needed to buy this particular machine because it fits in our apartment's laundry area -- if space were not the deciding factor, I would not have chosen this machine.
February 25, 2014