Rated 3.0 out of 5 by 41
Rated 4.0 out of 5.0 by KauaiVal Shipping Tool/Screw on Center Bottom must be removed!
Purchased on Oct. 29, 2013, I started with problems from the start. The machine was making loud noises and was moving around with the higher spin cycles. After some researching online I suspected that the problems were happening because the shipping tool/screw were not removed upon delivery/installation. I contacted HD and the guys came out right away and were able to remove it and VOILA, the machine is working Very Well. Although it has many features and cycles that I'm not that familiar with I'm loving the machine and Best of All, it is Very Quiet and it is Staying Put even at the Highest Spin Cycle. If ANYONE is having problems with noises and the machine shifting around, please verify that the Shipping Tool in the Bottom Center has been removed. I'm so glad I did not give up and return the machine. Very Satisfied with this HE Top Load Washer.
December 27, 2013
Rated 5.0 out of 5.0 by Familyofsix Very Happy Wth This Washer
This is our first HE washer. I am very satisfied with this washer. I love the see through top and the many options for washing. It is amazing for my family because I have so many different types of loads to wash (family of 6!). It cleans the clothes and has not ruined one thing. The kids are amazed that they get to see what happens inside the washing machine now. It is a quiet machine when washing, and the finishing chime is not like a loud buzzer. I do not think the cycles are too long. They are anywhere between 30 minutes to 56, depending on the wash cycle. I have not seen a jump in the electric bill and I have done a LOT of laundry this month, so I am pleased about that so far. I would recommend this washer to others because I am extremely satisfied with it. I gave it an excellent review on everything because it has performed excellent.
October 1, 2013
Rated 4.0 out of 5.0 by Maggie Overall, I really like my new machine.
Overall, I really like my new machine. Very simple to use and has great features available. The only complaint I would have is that on small, delicate loads it doesn't seem to spin all the water out.
September 25, 2013
Rated 2.0 out of 5.0 by Judy Reservations
Although the washer has many nice features I have a recurring problem with the water level. It seldom fills enough to cover the clothes and yesterday the clothes on top did not even get entirely wet. When the cycle was done several items still had large dry areas on them. I have even tried max water level and this doesn't help. I called the company and had a service person look at it and he thought it was OK but there were no clothes in it when he checked it.
I also purchased the matching dryer and have trouble getting the clothes dry and the chime is not loud enough to know when it is done and therefore the clothes lay there and get wrinkles.
December 17, 2013
Rated 1.0 out of 5.0 by unhappyconsumer Worst washer ever
There's something wrong with a washer when the clothes coming out have spots on them and look dirtier than when they went in. I regularly have to rinse out my clothes by hand. Not sure if it's soap or scum, but I am SOOOO sorry I purchased this machine. I use the HE soap at the recommended amout, and also tried even less. It makes no difference. Also, the lid wouldn't stay up from the beginnning and had to be repaired. It's still very loose, but at least it hasn't fallen on my head yet. The repairman commented that he was surprised at the loose design. I don't even care about that, though. I just want clothes that look and smell clean. Go figure.
January 6, 2014
Rated 5.0 out of 5.0 by Vincennes Mom LOVE THIS WASHER!
I am a Frigidaire fan to begin with. This is my first washer from them, and don't know what took me so long to buy. I love it. I am not sure why some reviews say the clothes are not clean. I never have this problem. My lid was a little loose at first but had it fixed and no major issues. I do wish it stood straight a little more. It is a bit on the noisy side when it gets going with a full load but we have a room that is shut off so that does not cause a problem. I couldn't be happier, I have had this washer for a little over 6 months and love it just as much when it was new. I have 2 small children and a husband that farms so we KNOW how to get dirty!
May 19, 2014
Rated 1.0 out of 5.0 by Disappointed in CO Terrible Washer
We've had our Affinity for about 7 months. The first month we had to call the repair man because the lid would not stay up. Pretty common problem based on reviews we've read. Within the last month it has stopped cleaning the clothes. After every load, including my dress work clothes, there is a black scum around the bottom of the washer and on the clothes. We have tried everything including using Affresh washer cleaner, running bleach through a couple of cycles. It does not matter what we are washing there is black scum. The store where we bought it says just keep running it empty to clean it out. It is disgusting to wash your clothes for over an hour and have them come out dirty than when they went in. Regret this purchase.
February 2, 2015
Rated 1.0 out of 5.0 by Beth DO NOT BUY THIS WASHER!
This washer leaves blankets and sheets dirtier than when they went in and they have ruined lots of my clothing. I've changed soaps, had two different repairman out and tried to get a new washer as it's under 1 year old and it cant be fixed. The customer service says since they can't fix it, it's my problem. The washer has problems with making lint marks in the washer and grease like stains on whites. This washer will also only clean clothes that aren't real dirty...so if your in construction or you need something to remove dirt, this machine is worthless. Awful machine & a waste of money. I'll never buy this brand ever again as my dryer and dishwasher that is also less than a year old has already been broken as well.
August 12, 2014