Rated 3.8 out of 5 by 1804
Rated 1.0 out of 5.0 by WrexDoodle Less than one star. Nothing but problems
We purchased this Frigidaire Refrigerator as it seemed like a good value for the money, and we were horribly wrong. 30 days after it was delivered, we needed to get the compressor replaced. Since then, we've had service techs out to "fix" it more than 15 times (in just over one year!).
New compressor, new door seal, new defrost whatever...bla bla bla. We needed to purchase a free standing freezer to use, as the freezer stays about 22 degrees (not zero, like it is programmed), and we were tired of throwing away food. Currently, the freezer says it's at 18, but according to two separate thermometers, it's actually at 25. I
It's noisy, the ice maker doesn't work (after getting it replaced last week), and neither the fridge or freezer are at the temps it says they are. The drawers are cheap, and the only thing that it does well is dispense water.
Electrolux (the parent company) is horrible to work with for warranty issues, and they told me they will never replace this unit, even though they have a "No Lemon" guarantee.
I have a guy coming out yet again tomorrow to "fix" this piece of garbage, as it simply won't keep the proper temperature. Beware! Buy any other brand, but not Frigidaire.
See pic of the coils on my Frigidaire Gallery Counter Depth Refrigerator all frosted up, as the unit simply won't defrost.
Please learn from my mistake and do not buy this refrigerator. Frigidaire Gallery Counter Depth.
July 7, 2016
Rated 1.0 out of 5.0 by lava Terrible product no customEr service from company
$1,300.00 refrigerator falling apart after a year!!! ONLY 4 months out of warranty and the control panel lights for temperature and ice both are out. After calling and emailing the manufactory they will not do anything. Obviously, they do not stand behind their products...I even explained that the refrigerator is in a summer home only used 3 months out of the year and is only a little over a year old. I went with the higher end Gallery series thinking it was a superior line but its JUNK ! Should of known something was wrong when they started sending numerous extended warranty offers after just buying it!
September 23, 2016
Rated 1.0 out of 5.0 by Lindsay Product defective
The door was found to be warped upon inspection and would not seal properly. Customer service representatives at Frigidaire were rude and difficult. Return process was difficult. Will not purchase appliance online from Home Depot again
October 4, 2016
Rated 1.0 out of 5.0 by siki The worse fridge in the World!!!
Please people don't buy it!!!This is the 3rd Time they are coming to try to fix it. Every time a different problem.Mind bugling stuff.First Time the panel broke 3 months in.Second Time ice box had to be adjusted,Ice didn't come out.This Time it freezes all my food on 36-38f.My cooked white eggs are frozen,my glass jar has ice inside and the pull out drawers where I keep tomatoes and vegetables are frozen mostly.!On top on Frigidaire web site you can't post pictures!!!!On top of it is very noisy,Ice and water spills all over the floor!!Avoid,Avoid,Avoid!
April 23, 2016
Rated 4.0 out of 5.0 by JEL love my counter depth
I'm happy with my purchase, fits my kitchen well. Thanks
September 27, 2016
Rated 1.0 out of 5.0 by Yose Worst appliance and worst customer service
Paid for it, got it delivered, 5 days later is not working been waiting 2 weeks and is not fix yet! never buy from frigidaire again
October 13, 2016
Rated 4.0 out of 5.0 by Jack Doors on refrigerator!
Had to call Frigidaire the next day to have the doors repaired.
October 9, 2016
Rated 1.0 out of 5.0 by Mike Buyer Beware - Poor Quality Fridge and Customer Service
We bought this fridge to replace a 20 year old Whirlpool. We have had nothing but problems with it since the beginning. As other reviewers mention - this thing is pretty loud and it has a high pitched squeal to it. The compressor runs all the time which apparently is more efficient. Our household is pretty loud so we have largely ignored the noise - except in the mornings when everybody is asleep. In addition, the interior shelves, drawers, etc. are very flimsy plastic. We only had this fridge for a few months when a drawer handle cracked and one of the drawer frames broke. They also do NOT pull out very easy even after adding vegetable oil to the slides as the manufacturer told me to. This is a real design problem. The ice maker works really well - and as others mention the ice comes out quick. Not really a problem for us - but just be aware.
I contacted customer service three times to replace the interior components. The first time they shipped me a wrong part and another broken drawer. The drawers are so flimsy they can't even withstand shipping inside a box with bubble wrap! Then I received another wrong part number and NO drawer. I've contacted them a third time to see if they can manage to ship us the correct parts that are not broken upon arrival.
Also note that this fridge does not keep the whole fridge at the same temperature. We actually had a bottle of kombucha in a glass bottle EXPLODE because it froze on the top shelf of the REFRIGERATOR because it got too cold! The bottom shelves were too warm.
We are pretty fed up with this NEW fridge and I would send it back if I could. This purchase was part of an entire kitchen suite and so far the other Frigidaire appliance are working great. We are pretty disappointed with Frigidaire and this refrigerator. I'll update this review if and when we get some resolution.
October 1, 2016